Professional service from beginning to end. Install crew was terrific…read more I love my new garage door

I dont normally post reviews but Sumo Garage Doors deserves 5 stars. After researching and calling…read moredifferent companies, I decided to go with Sumo Garage Doors. I am so glad I chose this company. From the initial call to the finished product, Sumo Garage Doors were wonderful and professional. Ernesto did my estimate and he also did the job on my garage along with Kevin changing the springs, pulleys, cables, and the bottom rubber. They were prompt and explained everything they did and answered all my questions. They had trouble getting my bottom rubber on with the track being bent so Ernesto came back the next day and fixed the problem. Cant say enough great things about Ernesto and Kevin. Great technicians and great company. Highly recommend this company for anything garage related!

Needed to change from two doors to single door. Fast service and available inventory. Experienced…read morestaff both inside and tech on field. Great communication with my contractor and myself. Highly recommend this business.

From the salesperson in the showroom to my installer David G everything was perfect. Brand new…read moregarage door and electric opener. David arrived on time and was meticulous in his work. Excellent job 4/26/2026

I used them several years ago to replace a very old wooden door that was so heavy. They put a new…read moregarage door in maybe close to 20 years ago. It was perfect until today. One of the springs snapped. I called them on January 1st and they responded within minutes. They came on NEW YEARS DAY! Installed new springs & within 30 minutes the door was fixed & they were very reasonable. Always will recommend these guys! Thank you Tyler & Brian!

Presto did a good job. I used them to replace an old garage door opener. They were prompt, and…read moreprofessional. I also thought the price for the job was fair. I would use them again and recommend them. The only reason why I didn't give them 5 stars was because the installer decided to reuse the old wires from the previous installation for the door controller instead of replacing them. Not a big deal.

Ed does an excellent job installing or repairing garage doors and their motors across Long Island…read more He showed up on time, worked efficiently and is a nice guy who you can tell enjoys his line of work and was very thorough- even helped us program our cars to work with the openers and threw in a free keypad. It was much easier to hire Ed than dealing with comparing models at Home Depot and doing a self installation.

Company never called me back after giving me a quote. I've called so many times and even though the…read moreproduct is good, I've decided to go somewhere else because I never heard back to actually buy the doors and have them installed.

BRAVO. MOM & POP SHOP GOES ABOVE AND BEYOND…read more Last year, in the middle of winter, the owner drove to my home from his home, hours away -- our garage door was frozen in the OPEN position. My old wooden double garage door revealed a stocked garage for passers by to see. We were panicking. The owner generously drove to us, and didn't leave until he was certain we were fine and the garage was operating as it should. I would recommend Queen Able hands-down simply based on the owner's can-do, customer-focused attitude -- but his workers are excellent, too. Days ago, one of his men spent an inordinate amount of time performing an annual maintenance review. As always, a positive, friendly, caring attitude was clear. But most importantly, the technician knew what he was doing and possessed real experience in fixing older garage doors. Suffice to say, my maintenance and tune up issues exceeded expectations. I have been incredibly impressed by multiple experiences with Queen Able. *When you call them for maintenance/repair - they do not try to take advantage and push you to purchase a new door. Unless of course, you truly need one. You have to admire that.

Your feedback once again reflects our unpleasant experience with you. I am attaching our email…read moreexchange for people to see the accurate interaction. After much back and forth, you threatened to place a mechanical lien against me, and I replied that I would provide negative reviews. I said I did not want the door and you said you would take it back. I agreed to it and said I wanted my deposit back. I said I would start again with another company to get a white, not gray door. You said you would get back to me. The email below shows your "amicable resolution." You attempted to charge ABOVE the original cost of the door to remove the gray one. The manufacturer of the door did say that this is their version of white. As can be seen by the pictures, it is not white. It did match the color chip they brought to our house AFTER the door was installed. Again, this is YOUR business and you should know this when you sell a "white" door to a customer who orders from you on the phone based on a brochure. As to the "independent contractor" YOU recommended, he was asked to add two 2x4 pieces to buffer the areas he removed in order to ensure proper support of a large beam. This is not out of the realm of the job he was doing. He obliged and was paid in full and on time. I posted reviews of our experience with you on several sites so that others who search for garage doors will have a full and factual picture of our experience. That is what these sites and reviews are for. Yvette, We are writing in response to your recent email, in which you threatened legal action if we do not pay in full for a garage door that we neither approved nor are satisfied with. Let us be absolutely clear: your company failed to deliver the product we reasonably expected. Your technician came to our home, took measurements, and handed us a brochure from which we selected a white garage door. We were not shown a physical color sample or informed that the manufacturer's "white" would be gray. We reasonably relied on your expertise and representations, and what was delivered does not meet those expectations. Your statement regarding that you truly hoped to resolve this amicably is insulting. You did nothing to offer a resolution. We have decided to complete payment and end our discussion with you. Your company and the way you handled this matter show how little you care to meet your customers' expectations. On Monday, May 12, 2025 at 10:46:05 AM EDT, Queen Able queenable@nydoors.com wrote: Dear Iris, I hope this message finds you well. I wanted to follow up on our recent conversations regarding the garage door installation. As previously explained, the door installed is the manufacturer's standard white, which is the white they offer. Any deviation from that color would have required a custom order and powder coating, which comes at a significantly higher cost. Per our written communications and your deposit, there is a valid contract between us. As such, the remaining balance is due in full. We were advised that if we are forced to remove the installed door, we would be entitled to collect the following from you: The full cost of the door and opener Labor costs for both installation and removal Lost wages associated with this project We truly hoped to resolve this matter amicably, but if the outstanding balance is not paid promptly, we will have no choice but to begin legal proceedings to recover the amount owed. This will serve as our final attempt to resolve this matter before pursuing legal action. To avoid further proceedings, please ensure payment is received by May 16th. You may send a check by mail or submit payment via Zelle to queenable@nydoors.com.

Charged me $2400 for a repair that should've cost around $800. This company is a sham. I do not…read morebelieve they are licensed. Avoid them! Never responded to any of my phone calls to speak to a manager about my overcharge. I will have to pursue them in the courts and with the Department of consumer affairs. Stay away from this company.

Do not hire this company. They are a scam operation and will extremely overcharge the job. Their…read morebusiness address in Huntington does not exist. They have an overseas call center that answers there incoming calls. I felt very uneasy when the person available to complete the repairs but went ahead anyway. My fault, I feel like an idiot. DON'T made the same mistake I did!!!

came day I called even after hours. More than I expected to pay but it was such short notice…read more Certainly fixed problem.

Our real estate company RW Real Estate Group, used Nassu doors for overhead commercial garage door…read morerepairs. They were great, easy to work with, on time and affordable. Jonathan the technician was extremely responsive, and knew how to solve any issue.

I made an appointment to repair a vertical roller track tomorrow, Abbey called back and offered…read moreShea come in 15 minutes instead. Fast service. Shea quoted me $400 for one section of vertical track plus labor, suggested I replace the 10 rollers per door at $350 x 2 doors, and let me know I didn't need to replace the springs. He told me he'd do it for $1100 credit card or $900 cash. I agreed, went to the ATM, and called Abbey. I told her I didn't trust Shea because he told me the rollers were "under tension" and I couldn't do them myself. She assured me she trusted him. He did the work, the track lined up well and the new rollers were okay, but not a dramatic difference. He suggested I replace the pulley on the garage door, but did not offer to do it. He did not take away any of the old parts, including the rollers. He left the old six foot section of track on the floor of the garage. He did not give me a receipt. I called for competing quotes later and found competing companies charge $400 for the same work One Stop charges $1100 credit card or $900 cash. If you use them, be sure to get quotes from competitors. And you can't assume One Stop Garage Doors are willing to take away the trash they generate. But the work is adequate and was done quickly.

Called them again for a callback on the job. Mike showed up the same day and repaired the issue…read morewhich was actually my nieces fault... We did offer to pay but he would not accept and did it for free. I am very happy and satisfied with one stop garage doors. And really thank them for their honesty and good service. Would recommend them to anyone I know! Thanks guys