Excellent experience with Garage Door Guru! I called in the morning to have my garage door bottom…read morerubber seal replaced, and Amos arrived within just two hours for same-day service. He was friendly, professional, and completed the job quickly without cutting corners. The pricing was fair, and the entire process--from scheduling to completion--was smooth and hassle-free. It's hard to find companies that respond this quickly while still providing quality workmanship and honest pricing. I highly recommend Garage Door Guru, and I'll definitely use them again for any future garage door repairs.

Shout out to the Garage Door Guru! Amos is a true…read moreprofessional! Responds promptly - shows up when he says he is going to - knew exactly what was needed to make the repair and charged a fair price.

In the past, I used a particular garage company that I was generally satisfied with. However, for…read moresome reason, I decided to shop around for the latest upgrades I wanted for my garage. I was interested in upgrading to a Wi-Fi-enabled garage opener because there are times, I need my car shipped from another location, and I might not be home when it arrives. Additionally, I like the Amazon delivery program, were, in inclement weather or by request, they can access my garage to deliver packages. What impressed me most about the individual who came to replace my garage door motor was that he recognized other potential problems that could cause me to lose my garage door. He wasn't trying to upsell me; he simply noticed issues that should be addressed. My initial request was to replace only one garage door motor and track, but he pointed out that the other opener was 12 years old, something I wasn't aware of and he offered what seemed like a fair deal for replacing both. The only thing I wasn't aware of was that I am responsible for disposing of the old garage motor and track. That was not a problem at all. Sanitation had no trouble disposing of the old garage motor and track. Overall, I highly recommend the company, and I will take responsibility for the garbage.

Smart Garage doors came out to install a new opener I had purchased. The price quoted was fair and…read moreconsistent with other quotes I received. When the tech arrived, I asked how much it would cost to install new rollers on the doors. His original quote of $300 per door was outrageous-- 2-3x other quotes. Thankfully I was an informed consumer and negotiated down to $160, a premium price but I just wanted it done. As for the install, the tech installed the opener but had difficult pairing the opener with my vehicle. After some time he said the opener was defective, but he eventually figured it out. However, during the process he erased the pairing with my other two doors which he also had extreme difficulty pairing. On of the doors he literally could not pair and, again, said it was a problem with the opener and tried to leave me with this problem. I had to intervene and lookup the instructions for this opener and found it had a rolling code system from the 90s, something this tech had never heard of. With my instructions, he was able to pair the door to the car. He spent over an hour on pairing the doors to one car. In the process, he left grease marks from his hands on the headliner of my vehicle. When he replaced the rollers, he bent the metal door sails to slide out the old ones and slide in the new ones. All the DIY videos I had watched said this was a bad practice as it's literally bending your rails which will never Ben perfectly back. Of course, this is the fastest way to do it and took home 10 minutes per door, which at the price I had negotiated was outrageous and would have been borderline criminal at the original quoted price of $300 per door. He bent the rails back as best he could when he was done. Finally, the tech mounted the opener button to my wall obviously crooked. He also did not know how to connect the opener to a second button, something that another company had no issue in doing for a different door. To add insult to injury, the installer did not take the older opener with him. The old opener had one solid 10' steel rod which made it challenging to dispose of. Overall, my experience was substandard at best and feels like a hack job. There was nothing "Smart" about it as their name suggests. I am leaving two stars instead of one because the opener does function, but even that I think is generous.

this is one of the best garage door co I have worked with , they really did a great job and did…read morewhat he promised me he would do for me and he came threw. Excellent workmanship and tom is the best he knows his doors. All I can say is get your doors from tom and you wiont be disappointed .. thank u tom

They charged top dollar. I didnt negotiate at all and paid every dollar as soon as the garage doors…read moreand motors were installed. 3 weeks later the spring broke. Took them 2 days to get back to fix it. Door was stuck open and they didnt care my house was unsecured. 2 weeks later the cable broke. Didn't call me back after texts and calls and took 3 days to respond while my house again had a door stuck open and unsecured. 1 week later cable breaks again. Multiple calls and texts, no response. Then calls back like whats the issue... they do not care about their customers. Only care to get paid and cash checks then leave your house open and unsecured for days. DO NOT DO BUSINESS WITH THESE PEOPLE! YOU HAVE BEEN WARNED

Great Service, our service technician Andy was so polite and so knowledgeable about our Lift-master…read moreVertical Doors. He identified our problem literally seconds... Unfortunately Andy did not have our part on his truck... I felt bad for him that meant he would have to come back... it was Friday afternoon I expected Andy to tell me can we make an appointment for Monday... Not the case Andy asked if I'd like him to return Saturday... WoW, Andy returned Saturday as promised right n time... He completed the necessary repairs within minutes installed a additional desired wireless keypad and wrote me up... I couldn't believe there was no surcharge for a Saturday Service Call The bill was beyond my expectations it was so reasonable... Andy, also went above and beyond our expectations... Polite, knowledgeable, well spoken, communicated the trouble with our lift -Mastér door Lift in easy to understand terms... Andy was so kind I wished he lived closer so that I could befriend him... Thank you Door Woks for addressing our OH garage door as quickly as you did and for getting us back in business as quickly as you did... Thank you... And that's why I gave Door Works 5 out of 5 Stars they simply exceeded exceeded all of our expectations... Joe C Wyckoff, NJ

Door Works' employees Maryellen Meister and Hernan Arbaiza misrepresented and misled my husband & I…read moreafter we complied with Door Works terms and thought Hernan Arbaiza knew Fimbel, the garage door product we bought. Maryellen Meister told us that Door Works rejected a "claim" for the new/correct doors approx. after 5 months after Hernan Arbaiza admitted to my husband that he made a mistake when he placed the order with Fimbel, the garage door manufacturer we chose. Maryellen Meister told me that Door Works did not sell a lot of Fimbel doors because of their bespoke/customized styling, essentially, when I complained about Hernan sending us proposals with wrong information after we told him what we wanted (e.g., no windows, matte brown color, a design that replicated our original garage doors). Hernan Arbaiza showed up with Fimbel garage door samples at our home. He gave us a Fimbel catalogue. We even visited Door Works' showroom in Elmwood Park, NJ and literally discussed & pointed out the Fimbel door design and product we wanted. Hernan acknowledged all of our requests. Maryellen Meister's revelations come after approx. 5 months of comms from Hernan Arbaiza telling us that the new garage "panels"/doors were on order/being manufactured. Door Works misled us and misrepresented their actions with intent. Meister, Arbaiza and the rest of Doorworks' team gaslit us when we tried to get to the bottom of new installation dates, delays, clarification of correct information. They lied over and over again to cover up their incompetence, mistakes and lies with intent.

EDIT: The company experienced issues with Google Voice and they didn't receive the last messages…read more The owner, Gabriel, called directly, apologized, and wanted to rectify the situation ASAP. Company came the same day to fix the metal door. The company does fantastic work. My cellar door was broken into and I needed it fixed. The technician/owner recommended that I get a large circular lock and he said that it would take hours to cut through. The gates were fixed and they did a wonderful job. Price was very reasonable, given it was almost the next day after our initial contact. However, my main issue with the company is their lack of communication and follow through. I had another issue with a metal door. The representative said he would come back to fix it. I had an inspection coming up and the previous inspector cited me for a broken door. I tried to contact the same person several times. He said "we are busy but I will get to you." Weeks went by and I texted him weekly. He continuously responded that he would get to it eventually. Inspection came and I was cited once again for the broken door. My last text was to please notify me if they could fix it or I will go somewhere else. NO RESPONSE. Common courtesy would be indicate that you can't do it. TL:DR : Work is fantastic. communication and follow through is horrible.

Two guys come they start taking pictures of my motor and totally not sure what to do. They have to…read moreask the office. They washed their hands looking at anything in detail. Just photos. It was based off of what the office says. three minutes into it they said the office told me to tell you to replace the whole motor and they charge me $80 for a 3 minute visit. These two tech guys didn't do any kind of testing of the door, electrical, motor. It was all based on what the office tells them what to do. I said, let me to speak to your boss. He said everything is by text with the Boss who is Gabriel. I couldn't even speak to him on the phone then when I wanted to put in a new motor in they charge me $595 but he said they might charge another $80 to tighten up the springs on the sides of the garage door so I said no because you gave me one price to make it work and now you coming up with other prices they might charge me. when I got upset with him the Mexican guy he said it's not my company I don't make the rules very removed non-caring. He was removed from putting his name in front of the company the whole visit. I even told the mexican worker I will leave you a bad review after I pay this $80 he said go right ahead. Removed again. I wanted to speak to his boss I couldn't text only. Disgusting company.

Edit Update #2: Gadi who is extremely busy came and fixed the door that wouldn't close on his off…read moreday. Not sure what the problem was but he came thru. Glad he honors his commitment and quality. Had major snowstorm so in fairness, that probably delayed his return. Hope the door works going forth. Edit: Garage door didn't work correctly the next day after install. Gadi is so popular, he has postponed coming back 3x now. Awaiting his attention tomorrow. Will update. Hopefully last delay. Excellent service. Quick response. Gadi is professional and works quickly. Very knowledgeable. Very happy w my new door. The garage opener is so quiet. He removed my old dilapidated collapsed door. Price is competitive and he is very amiable. A pleasure to deal with.

Called GGL after searching on Yelp and weeding through all the fake reviews on other vendors. I saw…read moreGGL had all local reviews so I gave them a call yesterday. I got a rough estimate over the phone and scheduled for today. Got a text confirmation and a follow up call to confirm closer to my appt time. Gadi agreed I needed to upgrade my very old garage door opener and suggested updating some of the hardware as well, springs, pulleys etc... His price was very reasonable and he and his assistant got to work right away and finished in a couple hours. He showed me all his work and explained the new equipment. I am relieved to have found someone honest to do the work. I recommend without hesitation.

I have used Door Tech twice, once for a spring issue and most recently to replace the garage door…read moremotor. I had a tight window to schedule and I was accommodated and his team arrived on time and finished in the timeframes promised. They were friendly, neat and professional. I highly recommend them.

Door Tech customer here writing a review the same day that services were rendered. From the…read moreconsultation to a post-installation call, Oren and his crew were the definition of professionalism. HIRE THESE GUYS. Oren is articulate, collaborative, and transparent. Booking a consultation was easy and he took the time to explain everything from materials to costs to timelines. The new garage doors are a near-perfect match to the existing paint job (hunter green, see accompanying pictures). We ended up needing to replace the garage roof and the frame, which Door Tech also took care of (they're not just limited to doors!). Fast forward to the day of the roof replacement / door installation and we discover a rotting post with termites. Oren is on-site, immediately communicates the issue, and provides a clear solution. Bonus: Oren and his crew did all of the above in ONE day, which is incredible especially if you've ever done any home renovation work of any kind. Bonus #2: you forgot something after the installation and call Oren in a panic? The guy turns around a quarter to 8 pm on his way home and comes right back to address it. Thank you, Oren and team. Five stars is not enough.

The garage door didn't open, he is very professional, responsive and fair in price. Will definitely…read moreuse his services again and I recommend anyone I know.

The repair man did his job fast and was very knoligible to identify problem. He(Eddie) had very…read moregood communication skills and took his time to explain how next time to avoid problem like that. His very professional and his estimate are reasonable. I will definitely recommend him to other customers. Simon