Needed to declutter my apartment and saw all of the great reviews for Pouch. I've passed this…read morebusiness for 5 years on a daily basis and so glad I chose them for my needs. Independently owned with a great company objectives and culture. Daniel did not disappoint. Very detailed, thorough and organized gentleman who made this process as easy as possible. Facility is very well maintained and cleaned and you don't typically walk away from businesses now a days feeling good and trusting. Keep up the great work Pouch Self Storage.

The facilities are clean seem very secure. The staff in the office are always friendly and helpful…read more Britany, Ray and the other staff greet you with a smile and are super helpfull with any of your questions and concerns.

Went to inquire about space and was assisted by Jarrius. He was absolutely awesome. Gave me a tour…read moreof the property and the units in was interested in. Prices were fair and great incentives to use their facility. The facility was super clean, fresh and not stuffy. No pesticides that I could see, they also offer RV, car and boat storage. Overall a great facility, very organized and reasonable. To Top it off Jarrius knowledge and customer service was top notch. Ask for him when you visit, and see for yourself.

I didn't know where to begin. This place is the worst place to store your belongings. I've lost…read morepassports, family photos, damaged clothing and shoes. They have a huge rat problem and they deliberately sabotaged my storage unit with water because they are participating in hateful acts against me for an old enemy of mine. Do NOT trust these fools with your stuff. And on top of that the manager "Jordan" is consistently rude and lacks customer service skills that are basic. Now I have to take them to court. shoes

Thank you so very much for your amazing service I really appreciate how you handle my property with…read morecare !!! I absolutely recommend Lakewood self storage to anyone looking for great service :)

Friendly fast service, and clean units. Highly recommend! They have climate control units with easy…read moreaccess from the parking lot.

I was looking for a storage unit in the area that feels safe . Specially because I'm a single…read morefemale and these things sketch me out . This one felt like the right fit . Someone lives on site . You have to dial a phone number first and report yourself to be let in .

Easy access to all floors, use of carts available. Friendly staff, reasonable monthly fee. I only…read morewish they were open on Sundays.

I rented a small unit from this facility back in 2008 for around a year and recall how safe and…read moreclean the environment was. Back then it was under a different name. Came back recently to rent a unit and it is as if time stood still--Everything is clean and functioning. Applause to Maria and her team for being able to maintain the facility over the years! They deserve a huge raise and praise! StorQuest is lucky to have such a dedicated employee such as Maria.

Worst storage unit ever. I've been using this storage for 3 years. I have always been able to come…read morein at 6 am-9pm Including all major holidays as is stated on the card I was given as I got my storage unit. Around last month while I was in my storage unit I was leaving around 6:30 and I got locked in. I didn't know why I was locked in and I had to wait for 30 minutes for a kind gentleman to help me get out of my storage unit. Multiple times after that, I went back and tried my code but it didn't work, and there wasn't anyone in the office. So I tried to call customer service. Unsurprisingly no one answered. I called again a few days later and no one answered again. Then I called another day and finally someone picked up the phone. They spoke to me and told me that I have to have autopay enrolled to get "extended hours." That's the first time I've ever heard about this in the 3 years I've been using this storage unit. I had to find out after being locked in the storage. Then she proceeds to tell me that she will give me back my hours. So today, I went to my storage unit and I put my stuff in, and my boyfriend unfortunately left his phone in there, so we went back to get his phone at 6:10 pm, but guess what. We weren't able to go in. So I called and asked why my hours were still not back and if they could fix it but they said that they could not. So now my boyfriend doesn't have his phone and can't go to work tomorrow cause he needs to go during the "regular hours." Also they upped the price of my unit to 185 dollars a month for a tiny 5 by 5 unit.

We got luck and had "white glove" service. We had a problem and Peter immediately took care of it…read moreand helped us with our decisions- rare to find that level of service

I love this location. I've been a patron for 2 years now. I think beyond the excellent location,…read moreample space, clean & secure facilities, the staff are wonderful; they're friendly, helpful, & readily available. Occasionally someone from another store will be filling in & everyone I've interacted w/ has been great, thus far. I mostly deal w/ Erika & Richard--they're both 5 start humans & I'm grateful they're who I get to interact w/ whenever calling or stopping into the office. I think the app is great for easy access & appreciate the carts available for use in each building. I will continue to happily be a patron of this facility while it stays friendly, clean, & secure. Thank you for all that you do!

This company couldn't care less about offing a simple cart to assist moving items. Office people…read moredon't care either. Pay thousands to store stuff during hard times now extra hundreds for moves to walk down long halls with just few boxes on THEIR dolly's. There door is busted also so walk around that too.

RENTER BEWARE OF CRAZY RATE INCREASES AND MOVE OUT POLICY!…read more At first I was happy with the ease of move in and cleanliness of the facility but that all changed when it was time to move out due to substantial price increase after only 3 months. I rented mid month and paid a prorated fee plus an admin fee and renters insurance. After 3 months they sent me a notice that my rent would be increased by $50 the following month. I moved my belongings out and contacted the facility saying that it was clean and empty. I just needed to remove the locks. Unknowingly, I had to use the access code to remove the locks and I did that on the first day of the month and received a closing bill for the entire month because I accessed the unit. They said they don't prorate the month and I'd be responsible for the entire month even though I wasn't there and they rented it to someone else. I tried contacting management and they refused to remove the charge. I tried to fight it and they sent me to collections. I feel the $50 increase per month after just 3 months on a $172 unit was unreasonable AND their "policy" of no prorating when you move out only when you move in is not in the customer's best interest only a way for the corporation to gouge their customers for more money. They turned around and rented the unit charging the new customer for the same month that I was responsible to pay. Very unhappy customer

Cherry Carson RV storage is a great place to store you vehicle, property. I like the kind staff,…read moregrear prices. The facility is close to most freeways .. you have daily access to your property. I highly recommend this facility.

Right now I had to give Cherry Carson RV a 3 only because of RJ who works the front desk. RJ…read morewouldn't let us speak to the manager Jay after already speaking to Jay in regard to work information on the application to rent a space. Our insurance which we do have, made a mistake on the VIN info. And RJ wouldn't let us talk to Jay to explain. He refused our rental. We needed to store our trailer because the city of Carson is giving tickets for parking our trailer outside of our house while we are preparing to move. We left and found another storage in Orange County when Daniel called and said that we could get the space at Cherry Carson RV because they offer their own insurance. Even though we have proof of insurance. So thank you Daniel for doing your job and fixing what RJ couldn't. The place seems clean and secure. Easy access. It's close to our home. So the value of that alone is helpful. I will update in a month on any changes.