Quick, fast and friendly and conveniently located by my work!…read more Not only do they mail things they also have cute gifts and things!

I love the Mail Room so much. Everyone there is genuinely so nice and incredibly helpful--it always…read morefeels welcoming the second you walk in. They also have the best Jellycat selection I've ever seen, and what I really appreciate is that their prices are fair and not ridiculously overpriced like so many other places. It was always my go-to spot to find the perfect Jellycat, and I'm honestly really sad I don't live close anymore. Such a special place with great people and great vibes.

Rest in Peace Toni...thank you for years of being part of the neighborhood / our tribe…read more MIKE D

Toni made sure that all of my handmade Christmas gifts arrived at their destinations on time, and…read moreprice compare for the cheapest price (USPS, UPS, FedEx) for each package. She even pointed out (and fixed) where my wrapping could have gotten caught on conveyors, which could have resulted in them getting lost forever if she hadn't helped me. As a bonus, I was able to avoid the long lines at the post office and other shipping companies during the huge Covid surge. With this experience in mind, when I needed to send precious cargo overseas, I knew exactly where to go. She handled my package carefully and made sure that everything was labeled properly so that it wouldn't get delayed in customs, and my package arrived safely. Even after moving an additional 15 minutes away, I'll gladly remain a loyal customer. Oh, and she has a great selection of snarky magnets, socks, hand towels and other fun little gifts with lots of personality. I'll be picking one out to add to the next package that I send to my BFF.

Chris and Maria are the best in the business. I ship eBay items weekly and they take great care of…read moreme. Packaging is top notch, every buyer that I send expensive crystal to raves about how good it is. Great family owned business that I will support for ever! Their employees are awesome too!

Thank you so much Chris for the wonderful service and hospitality!…read more If you need to ship out anything and you're in Huntington you HAVE to come by here to this small little store. I needed to ship out a Christmas gift to my brother and he was able to customize a box for me. I brought my own label so he just charged me for the boxes and he said he'll take care of it. Thank you so much for the efficiency and value. I will definitely stop by here again soon!

If you get to choose where to get your live scan done, choose this place. Shane knows what he's…read moredoing. I've had to get live scans done a few times, and this was the most efficient appointment yet. Not sure about out-of-pocket costs since mine was covered by my requestor. They also offer mail services, so a must know spot for business owners in the JWA area. Looks like a family-owned and operated business too.

Met all expectations with live scan services. Fast and Friendly staff and attentive.read more

Pretty much Quite on top of things except they wanna know where exactly you are if you move if you…read morevisit someplace they want your address reestablished I mean literally with A stamp. But the people in Costa Mesa I don't think I've ever made a mistake and they're very nice the service is a pain in the neck but you have to get your Mail someplace so you learn how to work it and it works out just fine. I don't know price is compared to others but for what I get $30 a week isn't that bad.

The owner showed up 15 minutes late. Barely looked at me. Opened the door and no apology. People…read morehave places to be and pay for a service. At least have the professional courtesy to acknowledge them. This isn't the first time she seemed put out. I try to be kind because you do not know peoples back story but, I do find her to be lacking in manners. Treat others how you would like to be treated

Had a great experience here. Kathy set me up with a mailbox...the process was quick and easy…read more I def recommend you come in for all of your mailing and mailbox needs! Thanks Kathy :)

I waited until my final day of mailbox service to post this review because I was genuinely…read moreconcerned that raising additional concerns beforehand could negatively affect my ability to access my mail. After more than 10 years as a customer, my mailbox was terminated within hours of sending a professional email simply asking what was going on, how long I should reasonably wait, & trying to understand why employees repeatedly failed to open during posted business hours. During an in person discussion the following day, before hearing my explanation, the owner immediately asked me to hand over my phone, which I declined because it is my personal property. I was not rude. I was trying to access a service I pay for. The timing of that decision speaks for itself. Ironically, the employee later apologized & said he would speak with the owner on my behalf. I have been a mailbox customer for over a decade. Under prior ownership, service was reliable & professional. Since the ownership change, there has been a decline in consistency, communication, professionalism & frequent staff turnover. I gradually found myself coming in less often, grabbing my mail & leaving quickly to avoid unnecessary interaction. Here is my experience: April 14 Arrived at approximately 9:00 AM, their posted opening time. The employee did not arrive until around 9:20 to 9:25 AM. I gave grace. He said he had been involved in an altercation before arriving. April 18 Arrived at opening. Gates were still down. No staff present & customers were waiting. I had to get to work, so I left. Unable to access my mailbox again. April 20 Called to confirm that someone would be present at 9:00 AM the following morning. I was told yes. April 21 Arrived at 9:00 AM, the posted opening time, & waited until 9:45 AM. No one ever showed up. During that time, I watched multiple customers come to the door only to find the business closed. I called & emailed because I needed access to my packages & had planned my morning around their posted hours before work. I was trying to find out how long to wait. The initial email response I received that morning was apologetic. Later that same day, without any further communication from me, the tone shifted completely & I was told to come pick up my mail because my mailbox service was being terminated. April 22 I returned to speak with the owner in person. I approached calmly at 9:00 AM & asked if she had a moment because I wanted to discuss her email from the night before informing me that my mailbox would be closed. I explained that I felt it was unfair because I had simply pointed out that employees were not there & was trying to understand how long I should wait after waiting 45 minutes the day before. Before I could fully explain the situation, the first thing she said was, "Give me your phone." I declined because it is my personal property. During the conversation, I was repeatedly interrupted & not allowed to fully speak. I attempted to provide proof that the employee was not there, but she refused to hear it & continued cutting me off. I was told they can open & close whenever they want, families have emergencies & things happen, I should just keep coming back to check whether they were open, & that I was "harassing employees" for trying to confirm whether someone would be there. For clarity, I have never had any direct exchange with the employee she referenced, nor have I engaged in behavior that could reasonably be considered harassment. My communication was limited to calling & emailing because I did not want to continue waiting outside a closed business without knowing if anyone was coming. When I asked how I should have handled it differently, I was told to keep coming back & check whether they were open. As a paying mailbox customer, that is not a reasonable expectation. Customers rely on posted hours to access their mail. Repeatedly being unable to do so raises serious concerns about reliability & whether the service being provided aligns with what is being advertised. After over 10 years as a customer, I was given a limited period to retrieve & transfer my mail despite being in the middle of a move, receiving packages, traveling & not realistically being able to change all of my mailing information within 30 days. I explained my circumstances & after a long conversation was given 60 days instead. There was also a prior issue in 2024 where my mailbox access was restricted over a late payment. I resolved that payment immediately once I became aware of it, but the handling of that situation also felt unfair. Taken together, these incidents left me feeling that mailbox access can be restricted or terminated very quickly if concerns are raised. This reflects a pattern of unreliable access, inconsistent communication & dismissive handling of customer concerns. If you need dependable access to your mail, especially for anything time sensitive, I would strongly reconsider using this location.

Very friendly and professional service. Small local owned shop, great for all printing and shipping…read moreneeds! Have helped me for many small projections. They also have P.O. Box's for rental

Been coming here for years! Always great customer service, never has a line and can always answer…read moremy questions. Great for sending and receiving packages, general mail and has after hour pick up available for those days/ weeks

This place is my lucky charm. As an artist, it's soo stressful sending pieces that I've spent so…read moremuch time on with everything to lose and this place is my GO TO! Vincent was the previous owner and he always did an amazing job. There are new owners and they are just as nice and helpful as Vincent was which was a big breath of fresh air. Thank you guys so much for the help!! This place is the best! There is nothing better than a personal touch communicating directly with the owners and having that peace of mind. See you next time!!

I've been visiting this business for years but now I noticed that they have new management!…read more In all my time coming here this is the first time the person at the desk let me know the ship time and greeted me. They are so professional and it's great to know the local DHL drop off location is reliable. I often ship DHL but the headquarters aren't nearby so this is a great value added. P.S. I hear they plan on offering free coffee too which is such a nice community building touch.