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Lone Star Plumbing & Remodeling

1.0 (1 review)

Services - Lone Star Plumbing & Remodeling

Plumbing inspection

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14 years ago

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Plumb Creek Plumbing

Plumb Creek Plumbing

(2 reviews)

Greg was very knowledgeable, arrived ready to do what needed to done. Repaired and serviced out…read moretankless water heater. Recommend to those living between Luling and Bastrop, east Caldwell county.

First off: False advertising from their website http://www.plumbcreekplumbing.com/index-1.html…read more They state that there is a $59 diag fee and before any work is done they will give you a quote for work, to approve. This is NOT true... I needed them to come out and not just unclog a drain preventing the toilet from flushing, but also tell me what caused the clog and fix it. The plumber came out and ran an auger from the mainline outside to under the house. He said he cleared the clog. I asked him how much, assuming it must not be more than the diag fee, he charged me $200. I called the next day for 2 reasons. One, asking about what happened to the diag fee and getting told the quote first, and two, my drain was clogged again! I had to walk the person, over the phone wear on their website where it states their pricing because she outright did not believe me. After finally seeing it herself her response was, "Oh, that hasn't been updated". I stated that since unclogging the drain did not fix the issue I wanted them to not only unclog it again, but run a camera down there and tell me why. If it was roots, I asked if they could cut them. I was told he didn't have a saw/blade attachment. What plumber does not have the tools to do their job?!? They get 2 stars for coming out the next day and not charging me again, took about an hour on the phone to convince them I wasn't pleased. He unclogged it, said it looked like roots, and left. Two months later I have the same problem again after augering it myself and running 3 chemical root killers... Now I have to find a new "trustworthy plumber", if one exists nearby... By the way, as of 3 months later, their website has still not been updated, and they have a trip fee, but no diag fee, and won't tell you the cost until finished.

Clear and Present Plumbing - Left water line was capped but not before using best practices by first preparing surface.

Clear and Present Plumbing

(36 reviews)

I recently had an unfortunate situation, at my home, where I found my tank water heater, was…read moreleaking out of the bottom, into the overflow reservoir, and out the overflow pipe, into the yard, at a rather heavy rate. It was near emergency status, because if it gave way, and increased flow, it would have flooded part of my home and my garage. With this information in mind, I took to Yelp to get information and bids from licensed plumbers in my area, that could assist me ASAP. I was very clear in my request and stated that I would most likely need immediate service, even though it was a late Friday afternoon and upcoming weekend. I received notification immediately from Clear and Present Plumbing, and began messaging back in forth with David, the owner. He was very professional and thoughtful in his communication, and patient with my barrage of questions. I did receive other communication from some other local, and nationally recognized companies, while speaking with David, but their responses felt generic and not as genuine. I mentioned to David that several of my neighbors had used his services before, and mentioned the company on our Facebook neighborhood page, so I felt very comfortable doing business with them based off of that. We agreed on the time it would be done, and the set cost of the services. The pricing was extremely competitive, especially since I was receiving "after hours" service. David offered me several payment and financing options, as well, which was refreshing. I was advised that his licensed plumber Travis, would be reaching out to me at a specific time frame, on Saturday. Travis contacted me ahead of schedule and advised me he was on the way to complete my project. Travis arrived with a clean work vehicle, uniform, and positive attitude. He completed the work quickly, with competency and respect for my property. He tested that everything was working properly, and cleaned up after himself. I would not hesitate to recommend this company, for any of your plumbing needs.

David is excellent. He clearly walked through my potential issues with my hot water heater and gave…read moreme options. He also helped me get the most out of my water softener. I'll never hesitate to call David for any future plumbing issues. I feel at ease knowing I have his number!

Lone Star Plumbing & Remodeling - plumbing - Updated May 2026

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