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    Lone Star Cigar Lounge

    4.2 (11 reviews)
    Closed • 4:00 pm - 11:00 PM

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    Ask the Community - Lone Star Cigar Lounge

    Review Highlights - Lone Star Cigar Lounge

    “My review is "only" 4 star as the humidor is a little small.”

    Mentioned in 2 reviews

    Read more highlights

    Bar 301 - Decor

    Bar 301

    3.7(114 reviews)
    6.9 mi
    •$$

    As local residents who were eager to finally visit, our experience was disappointing, revealing a…read morenumber of issues that detract from the establishment's potential. Deficiencies in Service and First Impressions The initial experience upon arrival immediately set a negative tone. There was no staff presence at the door, and no clear, written signage indicating the proper protocol for seating--whether to wait, check in, or simply seat oneself. This lack of guidance forces guests into an awkward uncertainty, which is unacceptable for any hospitality business. After finding our own way to the covered patio, we observed servers casually chatting amongst themselves while intermittently looking in our direction. A more professional approach would involve staff being observant and quickly moving to acknowledge and seat new arrivals. When a server finally approached our table, the interaction was severely lacking in basic professional etiquette: * No greeting was offered. * No menus (drink or food) were provided. * The only opening line was an abrupt inquiry: "Are you ready to order?" These omissions suggest a fundamental lack of staff training in business etiquette and basic customer service procedures. A proper initial interaction should involve a warm welcome, an introduction of the server, and the immediate presentation of menus. Operational and Marketing Misalignment A major deficiency is the misalignment between the bar's online presence and its current operational reality. The website prominently states, "DRINK. EAT. VISIT.," creating an expectation that a food menu is available. We were informed by the server that the cook had quit and no food items were available. This is a critical failure in both operations and marketing transparency. The website must be immediately updated to reflect the current operating posture and manage customer expectations. The suggested workaround--ordering food from Fralo's Pizza next door--while a temporary solution, begs the question of why a patron wouldn't just choose to go to Fralo's directly. This situation undermines bar301's identity as a full-service establishment. Limited Offerings and Infrastructure Issues Further disappointment arose regarding the beverage service. Upon ordering frozen margaritas, we were informed that the bar does not prepare frozen margaritas. For an establishment specializing in drinks, a common and popular request like a frozen margarita should either be available or clearly noted as unavailable before ordering, especially given the lack of a drink menu. Beyond service, the physical space itself presents an issue. The location appeared unappealing and partially rundown. While the primary product is the experience, the ambiance is a critical component. Management needs to make a tangible effort to improve the aesthetic appeal and overall maintenance of the space to create a more inviting and lasting impression. Conclusion and Recommendations Our visit was cut short, as the cumulative impact of these deficiencies led us to seek an alternative venue (Silo Oyster Bar) where we anticipated a more professional and competent service standard. To improve customer experience and ensure long-term viability, bar301 management must immediately implement the following: * Mandatory Staff Training: Institute comprehensive training on basic business etiquette, professional greeting protocols, menu presentation, and proper table service. * Operational Transparency: Immediately update the website and any external marketing materials to accurately reflect the current food service status. * Front-of-House Management: Establish a clear and well-communicated seating protocol, including a dedicated host or signage for customer guidance upon entry. * Facility Upgrades: Invest in improving the appeal and maintenance of the space to align the physical environment with the perceived quality of a San Antonio destination. Addressing these critical points will be essential to make a better and lasting impression on both local and visiting customers.

    Service was great. Small intimate place to hang out. Drinks were OK. Nice outside patio area as…read morewell.

    Photos
    Bar 301 - Lots of booze

    Lots of booze

    Bar 301
    Bar 301 - Didn't get his name - but he was lovely

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    Didn't get his name - but he was lovely

    Mary Jane's CBD Dispensary - Best Helotes CBD Store on Bandera Road! #CBD #Store #Vape #Shops #Vitamins #Supplements #Herbal #pets #oil #hemp #flower #beauty #creams

    Mary Jane's CBD Dispensary

    3.6(9 reviews)
    2.2 mi

    MJ's CBD isolate is safe for all human and pet consumption!…read more Everything from tinctures (sublingual, coconut oil), gummies, hemp flower strains, e-juice, exterior pain creams, roll- on Icy Hot, coffee, teas, honey, beauty products and CBD isolated by itself is sold here! Come have a look for yourself and maybe even try out some samples. The staff is friendly and the environment is sterilized.

    Bought a POP vapor pen at Mary Jane CBD dispensary and noticed that there was a code in the back to…read moreverify the authenticity of the product. When i put in the code on the POP vapor website, it said that it was a counterfeit product and to not consume it. I called the store about to inform them about this issue and the manager Chris told me that "All sales are final." He did call me back to say that we can get a refund after talking to the CEO of the company. However, the fact that they have counterfeit products proves that their business is bad. Counterfeit products can affect your health because it can contain harmful ingredients. This is the last time I am going to this shop.

    Photos
    Mary Jane's CBD Dispensary - Best Helotes CBD Store on Bandera Road! #CBD #Store #Vape #Shops #Vitamins #Supplements #Herbal #pets #oil #hemp #flower #beauty #creams

    Best Helotes CBD Store on Bandera Road! #CBD #Store #Vape #Shops #Vitamins #Supplements #Herbal #pets #oil #hemp #flower #beauty #creams

    Mary Jane's CBD Dispensary - Best Helotes CBD Store on Bandera Road! #CBD #Store #Vape #Shops #Vitamins #Supplements #Herbal #pets #oil #hemp #flower #beauty #creams

    Best Helotes CBD Store on Bandera Road! #CBD #Store #Vape #Shops #Vitamins #Supplements #Herbal #pets #oil #hemp #flower #beauty #creams

    Mary Jane's CBD Dispensary - Top Helotes CBD Store on Bandera Road! #CBD #Store #Vape #Shops #Vitamins #Supplements #Herbal #pets #oil #hemp #flower #beauty #creams

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    Top Helotes CBD Store on Bandera Road! #CBD #Store #Vape #Shops #Vitamins #Supplements #Herbal #pets #oil #hemp #flower #beauty #creams

    Tables & Taps - Totcho Supreme

    Tables & Taps

    4.0(32 reviews)
    4.3 mi

    This was our first time here. We wanted to try someplace different. The vibe is very laidback and…read morecasual. We sat at the bar because that's what we do. Roberto took very good care of us. We ordered the chips with pico and queso. The queso was bland as far as flavor, but we added the pico to it and it was much better. Also ordered the meats pizza with added mushrooms, black olives and extra cheese. It was delicious. I really recommend this place. Great for families, happy hour groups and game day watch parties.

    We visited this establishment several times and likely would have become regulars if not for a few…read moreconcerns. First, the glassware is cleaned using a 3-dunk system where the final rinse is sanitizer rather than clean water (see images). I react to sanitizer residue on glasses, and, as an MD, I assure you that any exposure is detrimental to your GI microbiome. We politely asked whether the glasses could simply be rinsed and dried before serving but were told this would only be possible during slower periods. As a workaround, we began bringing our own glasses. Second, the bar staff assured us their pours were standard 16 oz pints. To avoid confusion, we marked our glasses at the 16 oz line. On a later visit, the owner's daughter (whose approach to customer service was unnecessarily confrontational) stormed over and informed us in a rude tone that their glasses were actually 14 oz "shakers," not pints. She then poured the beers well below 14 oz. After measuring the remaining volume at home, the pour was close to 10 oz. We own 14 oz beer glasses, and to receive true 14 oz, the glass would need to be filled to the rim, which obviously is not how beers are served. In practice, customers are receiving roughly 10 oz pours for $7 - excessive and misleading, especially when places like Yard House serve actual pints for $5.49 in properly dishwasher-cleaned glassware. Regarding the food, everything is supplied by Sysco, and nothing is made in-house. It is served on plastic or aluminum trays. Overall, the combination of lack of properly clean glassware -- which is the bare minimum an establishment charging premium prices should provide -- deceptive pour sizes, and the dismissive handling of legitimate customer concerns left us very disappointed. We won't be returning.

    Photos
    Tables & Taps - 46 taps!!

    46 taps!!

    Tables & Taps - 10 count Lemon pepper

    10 count Lemon pepper

    Tables & Taps - Chimay Grand Reserve (Blue) On Tap

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    Chimay Grand Reserve (Blue) On Tap

    Lone Star Cigar Lounge - cigarbars - Updated September 2026

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