Worked around our schedule and met my wife at her office. Repaired the 2 chips. Less than 10…read moreminutes. Great reviews. My insurance company recommended Safelite. Twice as expensive. Thanks Blue Star!

I gave them a chance to make it right but they ignored…read more I messaged them on a Sunday night. I had gotten a chip on a rental that was due back the next afternoon. I explained to them that I need to fix the chip so I don't have to go through a claim process with my credit card, because who wants to really go through claim processes? Nobody. He said no problem we can get this fixed for you in the morning before you return it. He came at 7am and sent me before and after photos. The "after photo" he texted me appeared as if there was no more visible chip so I figured mission accomplished. When I got in the car I was shocked. This was not fixed at all and actually looked worse than before because of the drilling he did. (Photos attached) So now I'm going through the claim process that I was trying to avoid and out hard earned dollars that they refused to refund.

No call, no shows TWICE! Also getting ahold of someone is difficult. After being shuffled around to…read morethe shop they had no reason for the no shows. They did try to get me to come into the shop, but I couldn't take off work for 3 hours for my car to be fixed. Also, the other company I did get to come out was cheaper and they came the same day and completed the work. Would not recommend this company.

terrible customer service. Could never reach a live person…read moreto discuss payment. Tech that replaced windshield did good work.

I was completely blown away by how honest and professional this company is! I had requested glass…read morereplacement for my 2013 Dodge Durango, because I was told the seal around the windshield was loose and that's why it was making a buzzing sound at high speed. Instead of coming out and charging me to replace the windshield for a solution that he knew would not work, AJ called me immediately and let me know what the most likely problem was. He said the windshield replacement would not solve it, and that I needed to re-seal or replace the cowl under the windshield wipers. He was right.! When I do have a problem with my auto glass, this will be the first guy that I call! Thank you so much, AJ.!

I called and got same-day service for my wife's car. The price was reasonable. The installer…read moreclearly explained how the windshield was replaced, gave some useful safety tips, and finished in under an hour with a flawless installation. I'd highly recommend the company.

JC from JC's Windshield Repair and Auto Glass was professional from the start. His main concern was…read moregetting my problem taken care of as soon as possible. Since he offers mobile service, he came directly to me, which was a huge help when I was dealing with a broken windshield at 9am in the morning. Even though he was very busy that day, JC still made time to replace my windshield when no one else in the area could help me the same day. He and his team worked quickly, carefully, and clearly took pride in doing the job right. JC has nearly 30 years of experience, and he took the time to explain everything, address my concerns, and answer all my questions. His price was also very reasonable compared with the quotes I received from larger companies that morning. JC used my VIN to make sure he had available the correct glass for my 2025 Toyota Tacoma TRD. We even compared the manufacturer information on the original windshield and the replacement, and they matched. I was especially nervous about the front camera and safety sensors. -- Since the object struck nearly on top of the sensor (pictures below). JC explained the process, checked everything after the installation, and made sure there were no errors or warning lights on my dashboard. We tested everything before he left, and the camera and sensors worked without any issues. I'm really thankful I found JC online. He helped me out when I needed it most, charged me a fair price, and made sure the job was done correctly. I'll be keeping his business card handy and recommending him to my family and friends. If you need mobile windshield service from someone experienced and professional, give JC a call!

Very responsive from the start. Jason went above and beyond with his service I would recommend him…read moreto anyone in the area!

I recommend this business to get your windshield replaced. Curt, the sales rep was very…read moreprofessional and informative. He gave me the options and education on the different types of windshields you can purchase. They honored a price match from another business. Hugo, the person who installed the windshield came on-time, called prior to arrival and did a quick and excellent install. He went over all of the collaborations for the windshield after the install. I highly recommend this company for your windshield replacement.

Prompt service and quality professional staff. You could not tell there was even a chip that began…read moreto travel across the windshield with this heat.

Got in and out on a Monday, and they had the Mopar Stock Jeep windshield. They came recommended…read morethrough AI - Copilot based on Internet data. I then reviewed other sources to verify. All good reviews so we chose them and I am very glad we did.

After two no call no shows from Safelite, I called this mobile service. They saw me same day and…read moredid the work for a better price with less hassle. The technician was friendly and knowledgeable. I would highly recommend this company.

I have used this company probably four times everything went flawlessly this last time basically…read moreghosted me after telling me he would be here at a certain time. I reached out to him to see if he would be able to arrive the next day via text no response.. again the first time I used this company they were great with this last time not so great.

Service was exceptional, quick and as described. Made the appointment the day before and…read morereplacement was done by noon.

Got my Mustang's audio system upgraded here and it came out awesome. The staff knew their stuff,…read morehelped me pick the right setup, and didn't try to push anything I didn't need. Install was clean and the sound is night and day better -- bass, clarity, everything. Super happy with the results, definitely recommend

I called and they came out to my office the next day. My sister happened to call that morning…read moreasking about her Windshield and I told her to call them. Although they were already out for the day they circled back and got the windshield for her car and fixed them both for us. Thanks for getting it done so quickly.

Jamal maintained great communication throughout the process. He took time to answer all my…read morequestions and provided detail explanations of what to expect in terms of product and service. He was quick, reliable, and offered friendly service at a fair price. 2019 Subaru Ascent Owner

From the owner: At Rapid Response Dallas, we are committed to delivering top-tier professional windshield repair…read moresolutions that go beyond expectations. With a deep-rooted dedication to excellence, we have become the trusted choice for addressing your automotive glass needs. Our skilled team of technicians brings a wealth of expertise and experience to the table. Whether it’s a minor chip, a bothersome crack, or any other windshield imperfection, we have the tools and know-how to restore your windshield to its original pristine condition. We understand the importance of a clear and unobstructed view while on the road, which is why we employ industry-leading techniques and state-of-the-art equipment to ensure your safety and satisfaction. What sets us apart is our unwavering commitment to quality. We take the time to assess the damage thoroughly, considering factors like size, location, and severity, before devising a tailored repair plan. Our goal is not just to fix the issue at hand but to provide a lasting solution that preserves the structural integrity of your windshield. This approach not only guarantees your safety but also prevents the need for costly replacements down the road. Customer convenience is at the heart of our service. We offer flexible scheduling options to accommodate your busy lifestyle, ensuring minimal disruption to your daily routine. Call our team today to schedule your appointment (469) 885-5385 or visit our website to book online.