I was traveling around the Dakotas, exploring America, and I ran into problems with my car in Rapid…read moreCity, SD. I'm 600 miles from home, and I need help. I looked for a mechanic that worked on Volvos, and I found Thomas Auto Service. They were great! They were able to get me in that day, a Friday, diagnosis the problem, and get me running again. They did not have one of the computer chips on hand and could not get it till Monday - it was a Friday afternoon mind you - but they fixed me up enough, let me know what warning lights would stay on, and got me on my way. I feel I was treated very fairly and honestly. As an out of towner, who would probably never be back again, you worry about being taken advantage of by an unscrupulous mechanic. That was not the case here, at all. They were very honest, and the prices were very good (less than I was expecting, honestly), and it was quality work that allowed me to continue on my journey that day. I would recommend them without any reservations.

We were passing through Rapid City and suddenly our Sprinter wouldn't start reliably. The good…read morefolks at Thomas fit us in on a Friday afternoon and helped us figure out what was going on. After doing a very thorough job, they sent us off to a battery place that could do a more thorough test. Lane was friendly, professional and knowledgeable. Thomas auto service gave us excellent service! Oh, and then they didn't even charge us!

We were in the area on vacation when the transmission went out in our truck. We had QT recommended…read moreby a couple of shops that didn't do transmissions. QT was able to get a new one installed in a couple of days, which blew our minds!! Gene was so helpful!! Wish your shop was in KC!! *****RECOMMEND

Our car had a last minute transmission issue on our road trip and we were worried we'd have to stay…read moreanother night, this spot helped us admittedly and we're kind, helpful, and efficient. We were able to get back on the road within a few hours!

Thank you everyone at the Deadwood Avenue location. Visiting from out of town, and had an issue…read morewith my front drivers side brake, screaming like a banshee. The problem straightened out, but I felt I should get it checked out anyway. Wonderful experience starting with Drew, who scheduled me in within hours (2) of my call. My truck checked out, and I was out of there in less than a half-hour. Thanks again, and I appreciate the birthday hat!

Always polite with fair prices Honor all warranties…read more Good checks when getting service and oil changes

This was the best auto repair experience I have ever had. Troy was incredibly nice, friendly,…read moreapproachable, and fair. He is a good guy and you can tell. He looks out for his customers and makes them happy. My van had to be towed a month or two ago. Unfortunately the towing company (not Advanced Auto Repair) did an awful job towing and actually damaged my van. I came to Advanced Auto Repair to get it fixed. The van was making an awful noise that made it uncomfortable to drive. Even worse, I had plans to move across the country to Oregon for a new job in just two weeks. Troy made a spot available for me on short notice and he was able to fix my van in a short time frame. He went out of his way for me as a customer and it really showed. I recommend this place for anyone with car troubles. You will be treated well and the prices are fair. They will not try to take extra money from you.

NEVER use these people. Totally screw you on parts and labor. Quoted a $1000 for brakes and rotors…read more Called 3 other places a d they quoted $350-$400. Checked online and can get the same parts for $200 so by my math that's $800 in labor. Don't stand behind their work either. Several other places in Rapid City that treat people fair.

I have an old Ford Expedition that is very sentimental to me because it was my oldest brother's…read morelast ride. It has been a reliable vehicle and Mark has been there every step of the way with correct diagnosis of a problem, reasonable prices, and great about getting it in and out for oil changes and other routine maintenance. I can't recommend him highly enough - especially when you have an older vehicle. He doesn't sell tires but his referral to Bargain Barn was right on! He just replaced my brakes and battery and was as thorough about replacing my duct-taped windshield wipers as he was with the larger repairs.

Very rude when I picked up my vehicle & inquired about what was all done to it. I will not be…read morereturning and will look elsewhere for a local mechanic to support.

We recently brought our car to CARSTAR in Rapid City, after significant hail damage. This group of…read moreemployees (Linda, Vern, and Paul) could not have been more friendly, professional, or knowledgeable! We sat through twenty minutes of baseball sized hail, so were definitely traumatized with the terrible damage. From the moment I spoke with Vern, while driving to the shop with a highly shattered windshield, I felt like someone really cared about our troubles. By the time we got to the shop, a windshield had been located at Subaru, rental car companies had been alerted, and plans were already underway to expedite our needs. If any future auto body work is ever needed, these are the professionals I will turn to!

My car engine splash shield was ripped off during a camping trip. I brought my car in after calling…read moreand the mechanics at CARSTAR were very helpful. They immediately worked on fixing my car and did so in a timely manner. I would highly recommend bringing your vehicle to the CARSTAR Collision Center in Rapid City!

First class operation. Will bend over backwards to help! Will do business with them again!read more

Decided to stop for the night at the rest stop outside of the badlands. Overnight my battery died…read moreand I needed a jump. Long story short Olson Towing was responsive and got to me in a half hour. Scott was a friendly man and I recommend calling them in the future!!

Thank you David for literally saving the day yesterday for my friend Barb and me! We were driving…read morefrom Custer SP to Medora, ND on our vacation road trip from Illinois. My warning light came on and said I. needed transmission fluid or I wouldn't be able to change gears 'soon'. we stopped by David's shop and inspite of being short handed with a long line of repairs to do, he still helped us out and filled my transmission fluid. we are so thankful for saving my car and our road trip! He was kind, thorough, professional and all with a smile! I highly recommend this shop!

Broke down with my Truck and Airstream in the Badlands SD . They towed me to Dave's Shop , hes on…read moreof the nicest and helpful people I've met. My truck was under warranty for GMC so Dave was not allowed to do the job,even though he let us keep the RV there for two nights gave me water and electric hook ups . I wound up buying a new truck David is a 10 in my book. Im heading back to NYC I told him if he's ever in town I would I accommodate him. thanks David