Easy in, easy out. Picked up the DEF and also washer reservoir spray. Took my Applepay easily.read more

When they say free wiper blade installation, they really mean it! I know it's not the hardest task,…read morebut we have an older BMW... We bought exactly the wipers listed for our car, went outside to install it, and struggled for several minutes. We asked the cashier to see if he could help, but when he couldn't figure it out either, he got his supervisor to step in. We went through 3 pairs of wipers before we found one that worked. The O'Reilly's team was very pleasant and had a positive attitude through the whole process. What could have been a painful experience ended up being not so bad with these guys making sure we were thoroughly satisfied with our purchase. I would definitely recommend seeing O'Reilly's if you have any sort of car questions.

Just moved to the area and have visited this store several times due to its proximity to work. The…read moreteam is friendly, knowledgeable, and helpful.

I stopped in to pick up a part for my dad, who had called the night before so the part was being…read moreheld. The guy who took care of me ( I didn't get his name but my receipt says enployee #5) was extremely rude and acted like I was stupid.. then he looked on the computer and it was exactly like I had told him. It was a cash sale for a business so it was supposed to be discounted but being a "dumb girl" it wasn't. I will never do business there again, and will discourage everyone i know to do the same.

The work Bob's Auto Service does and the service they provide is amazing. They have taken care of…read moremy vehicles for several years now and they always provide excellent service. Thank you Bruce and Steve and crew for being honest and efficient. Ken

Best place in Rapid to get your vehicle fixed. Reliable work and trustworthy mechanics.read more

After a snowfall in Rapid City,SD my car started to feel like it's struggling a little bit to…read morestart in the morning, and I heard cold temperature drains battery faster and mine was already 5.5 years old so about time to replace it ... So I told myself if I can start the car this morning I'm going to drive straight to AutoZone to get a new battery! So here I am ... I did not know which battery to choose from but from what's in stock I got something for two years warranty which sounds fine for me. It took him a while to unplug my old battery either it's too old or froze together...however he finally got it done! After that, I never had to worry driving short distances inside the city ... that was such a peace of mind! And thank you again for amazing service ! in that case, I don't really think I can do it myself out in the 20s temperature.... He also recommended me a concentration that can be added to any not winter ready washer and soon after he poured it in ...my wiper fluid defrosted !

11-13-2025 Rapid…read moreCity South Dakota. They have everything we need for my car. We buy something here today for my car. Every time my car is broken I can to Autozone. Very good store.

Such nice staff. They went beyond to help us. Even came out to our car to help figure out the…read moreproblem.

06-15-2025 Came here from out of town. I was working on a car while in Rapid City. I made three…read moretrips here and each time the salespersons were nice and professional. They had the parts in stock. I spent a lot of money here in parts. They lent me the scan tool and printed out my trouble codes. They also showed me how to clear the codes when I finished. The interior was well kept, and the front parking lot was clean. I normally buy my parts via Rock auto but when I'm in a pinch I tend to go to O'Relly's vs Auto Zone.

Amazing service! Damon was so helpful to me when I was looking for spark plugs! Polite and helpful!read more

Never a bad experience in this location; they've had the parts I've need, customer service reps…read morethat are available if needed and non-intrusive if not needed, and short lines to check out. They've also kindly provided a military discount when asked and proper ID was shown.

I bought a Engine for $1,300 for a Dodge Caravan . Since we've replaced the engine with the one we…read moregot from here, Coil Pack needed replaced, and Flywheel was damaged and replaced. It unfortunately stayed parked for 6-months. Finally started to make use of it, the the timing chain/belt went out on my 3rd trip and I got strand on the side of the road. Overall got a few trips (less than 300 miles) out of the engine, sadly for me I was way past the 90-day warranty and they could not offer a partial refund but I was offered a half price on another engine if it was available. Buy from here with caution and drive your engine more within the 90-days. You could be like me and have to buy more parts for your engine or now like me be out a whole vehicle. It's costly to have engines swapped not once but twice in my case because of the engine I got.

From the owner: Family owned and operated since 1985, Rapid Auto Salvage specializes in part supplies throughout…read moreRapid City and the Midwest. With over 20 acres of yard, Rapid Auto Salvage has over 2500 domestic and import vehicles to pull from - all organized and ready for you.

Awesome service! I went to have an exhaust rattle looked at and they had me diagnosed and repaired…read morein 45 minutes! The price was good and they were really respectful! I highly recommend this place!

Headed across the country on a time crunch for a new job. Chad got us in last minute of the day as…read morehe was closing up shop to weld our exhaust back up that let go from the muffler. Best experience you could ask for from anyone. Thank you again !

I like how this part store operates. They don't bother you. If you don't like being catered to and…read moredon't know what you are doing go to a parts store where they hold your hand. Be a millenial some place else. Napa has served me well for over 20 years. They have the best aftermarket parts and they are very helpful if needed.

very strange. walk in, ask 'missy' at the counter for zip ties. she had no idea what I was asking…read morefor. go see the counter guys. I got the ties my self, have to get a slip from the back to take it to 'missy' or what ever her name was to pay for my item. If your going to hire a bimbo at least have her half clothed so she wont have to answer any questions. WOW!!!!

Had Street Image order and install wheel spacers for my Jeep. The tires were rubbing my sway bar…read morebushings after I installed larger tires. Everyone here was very polite, comfortable waiting area with drinks etc. Lots of parts, swag on display for shopping inside. Very clean facility as well.

If you want to be treated like a customer that doesn't matter, Street Image Truck and Auto…read moreAccessories in Rapid City is your place. I will detail my experience below if you care to read about it but be forewarned, it is lengthy. I went to these folks because they are listed as the only authorized dealer in the region. The manufacturer only sells through its dealer network. I placed a special order with Chris for a replacement part which I needed to maintain full functionality of my vehicle. I agreed to the terms as quoted and paid them in full with cash on August 3rd. The part was priced at $453.00, and the inbound freight was billed on the same invoice at $60.00. Delivery was estimated at 5-6 weeks. As of tomorrow (October 27th) it has been 12 weeks, and I still don't have the item. While I can understand production and shipping delays, the treatment that I have received after placing the order is the basis for this complaint. If Street Image had simply called me and updated me with information about the delay, I would have had an understanding about what went wrong and when I could expect delivery. Instead, they chose to ignore me. After 43 days had gone by and I hadn't heard from the I called to check on the order (September 14th, 9:17am). I didn't write down the salesman's name at this point as it didn't seem necessary at the time; he said he would check it and call me back in 5 to 10 minutes. He never called me back. The next day, (September 15th, 2:30pm) I called again to check the status of the order. This time I spoke with Nate. He said he would check it and call me back in 5 to 10 minutes. He never called me back. Life got busy for me and a few more weeks went by before I called them again (October 23rd, 12:24pm) and spoke with Josh. He said he would check on it and call me back in 5 to 10 minutes. A pattern had developed but I decided to give them the benefit of the doubt and waited several hours for a reply. I didn't get one, so I called again at 3:20pm. When they answered the phone this time, the representative didn't identify himself; he simply asked me to hold. I stayed on hold for 10 minutes and nobody ever came back on the line. I thought maybe they forgot me, so I hung up and called them again (3:30pm). When they answered the phone this time, the representative didn't identify himself; he simply asked me to hold. I stayed on hold for 30 minutes this time, and nobody ever came back on the line. Since they wouldn't return my calls, and I now felt like my calls were being ignored because they didn't even bother to answer them, I was forced to visit them in person. On October 26th at about 10am I walked into their store and was greeted by Chris. While I was upset about the ordeal, I was calm and courteous when addressing him (he will refute this, but I will let you be the judge). I asked Chris if they were going out of business to which he replied, "No, why would you say that?" (or something to that effect). I then explained why I was there and what had happened with their communication failures. He did not deny the allegations and apologized for their conduct but offered no solutions for their shortcomings. He then placed a call to the supplier to find out where my order was. While I never received any explanation for the delay, I was given the impression that it was the supplier's fault. He said it "should be here by mid-November". He also stated that we might be able to get it here quicker if we have them ship it via UPS or FedEx but that it might be broken in transit. I told him I would like to get it as soon as possible. He then proceeded to call them again to find out about that. He sat on hold with them for the better part of an hour while I stood there. I finally got tired of standing there waiting for an answer to something that could have been done on the phone and walked out. Chris called me at 11:15 and informed me that they could ship it but there would be substantial additional shipping charges which I would be responsible for. I declined to accept the charges as he proceeded to lecture me about being a bad person and a terrible customer while accusing me of creating my own problem by breaking the part that I ordered (I didn't). So here is where it stands: Street Image lied to me multiple times and made false accusations, I can't get my cash back, I still don't have my part. I don't have a firm delivery date, and I have zero confidence that Street Image will ever do what they tell me. I do expect that Street Image will reply to this complaint based on their responses to other complaints, but as I have stated previously; the credibility of any response is questionable. My hope is that the proprietor(s) of this establishment looks closely at their organization from the viewpoint of the consumer and takes action to improve their process.