Now, I am a critic but I'm just writing this in my perspective, I'll cover all the topics. Just give me a chance! Arrival. - We arrived around 8 pm and honestly, the place was very NOT crowded. However, the wait was what was TERRIBLE. Their was only 5 of us and we were waiting for more than 5-6 minutes. Their wasn't even anyone there. Plus, they placed us in a booth when they knew we had older people in our family. -1 Star Food - It took a few minutes but our bread rolls came and honestly, I LOVED them! Very good. It also took even MORE TIME but, our food came. Honestly, the kids meal is a JOKE but um, it did fill me. Lol, I get filled so easily. Too much bread. +1 Star Bill - Although, this place needs some improving honestly... The bill wasn't bad. It was $96 but it probably could've went down way more. The kids menu was only $6 for one entree. I have NEVER EVER seen that!! So... +1 Star Alright well, our waitress wasn't the nicest but wasn't very rude either so... Overall, 4 out of 5. Bathrooms were small but clean too! read more

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Food was absolutely delicious and service 5 stars best place EVER!!!!!!!!!!!!!!!!!!! I wanna come back every day!

I got all of this for $11.99 at Logan's Roadhouse. This is my first time here in over a year. I had an unfortunate experience with a bad waitress last time. There's no way to sugarcoat it - she sucked. I've been seeing these "Real Deal Meal" specials advertise on Facebook, so I decided to give them another shot. I looked over the menu before I left work for my lunch break and that peppercorn and bacon grilled chicken was definitely calling my name. When I walked in around 12:30, I was a bit taken aback by the lack of customers. There were people at maybe three tables... that was it. I will say that service was pretty slow. It took them a while to take my order or bring me a drink. However, I believe they were training a girl. Honestly, I could have made a meal out of my salad and rolls. They have some pretty good ranch! When they brought out my sandwich, I realized they had gotten my side wrong. I ordered mashed potatoes. I was a little surprised because I had told her that I wanted butter on the mashed potatoes and that I was French fried out. She asked if I wanted gravy and I told her that I would just stick with butter. Surprise! They brought out fries. By the point, I was so stuffed. I figured instead of correcting them, I would just bring the fries home to David in a to-go box. He is like Mikey, he will eat anything. The food was good and it was a whole lot of food for a cheap price. $11.99 gets you an entree, salad, side, rolls, and a drink. You can upgrade for a fee to a steak. If you have plenty of free time and nowhere else to go in a timely manner, I recommend checking this deal out. Now, I am waiting on my box for these fries and hightailing back to work because the clock is ticking!!! read more

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Stopped in to grab a bite to eat before going to our hotel for the night. We had planned on going somewhere else and then saw Logan's and made a last minute decision to dine here. We wish we had gone with our original plan. Service was really good. We were seated immediately and greeted right away by our server. We shared a 16oz ribeye and each got a potato as the 2 sides. We ordered the steak medium and it was more medium rare and it was so fatty and grizzly. We didn't feel like fussing over it and ate what we could. The potatoes were pretty much the only good part of the meal. If I was rating this on just the food, it would be a 1 star review, but I am giving it 3 stars because the service was exceptional. We never had to ask for refills or wait for the check. Sadly, we won't be back to dine here the next time we are in the area. read more

Logan's Roadhouse - 1/2 of a 16oz ribeye and sweet potato - Steakhouses Near Me - Charleston, West Virginia

Kirsten was great! The food was a surprise as well great steaks and the potatoes are hot delicious as well!

Ordered "the Logan" this weekend, because I prefer a large, lean cut of sirloin. I don't know how sirloin can be 30-35% gristle and also be medium rare in the middle when the steak was ordered medium, but they managed it. Not the worst steak I ever had, but definately cracked the top 5. Waiter let the food get cold before bringing it out and they weren't busy. Claimed someone should have brought it out to us. Just awful. read more

I had a quick meeting there to drop something to a client. We sat at the bar and ordered burgers. Our drink orderers were taken immediately. The wait for the burgers was maybe 20 minutes and we both enjoyed them. I ordered mine medium rare but it was served to me medium rare. It was still good. Very tasty actually. My client enjoyed his meal. No complaints. We did have to wait for our bartender to return to get our check. All in all, a good experience and I would go back. read more

Visited this restaurant for dinner and sat in bar area. Table was sticky and room smelled of something like body odor. The chicken sandwich I ordered was ok, but the appetizers were way too greasy. The wait staff was somewhat slow, but friendly. Ended up with a stomach ache afterwards. Not recommended. read more

We recently dined at the Southridge location and had a great experience. The food was delicious and perfectly cooked; our server was attentive and paid attention to the small details, and the restaurant was clean and well maintained. It's been a while since we have visited, however, after this visit, we will definitely be coming in more often! The only drawback was hearing loud music blasting from the kitchen. This made it difficult to have conversations at our table. read more

0 stars there was a cock roach on the table that just ran across the table when our food came out. Never going there again! The service was horrible. and every thing the whole the table was dirty and the chair to the booth was ripped! NEVER AGAIN! I wouldent let me put 0 but forever 0 in my heart!!! read more

Food 3*, service 4*, ambiance 4* Chef Joseph here. Ordered Logan sirloin med rare, green beans, & corn. Steak and green beans came out cold, sent yhem back. They cooked another steak and a hot dish of green beans. The steak was cooked perfectly, juicy and tender. I would recommend this place. read more

Logan's Roadhouse - Steak, green beans, and corn. - Steakhouses Near Me - Charleston, West Virginia

We were a table of 3 ( 2 adults 1 toddler). We sat at our table for 20 minutes before ever seeing our waitress. Once she arrived we placed our order for drinks, appetizer and food. We waited well over 50 minutes before we got our entrees. We watched 3 different tables (equivalent sized groups or larger) come in, order, get their food and leave before getting our meals. Once we finally got our food everything was cold. We had to ask a different waiter for our check. read more

Tony and I went to eat lunch Wednesday at Logan's Roadhouse for a nice steak meal. First of all we were greeted and seated immediately which I absolutely love. I hate waiting Our waitress came immediately and took our drink order. Tony went with big Budweiser Light Draft and I had Unsweetened Tea with Lemon and Lime. She brought us some Yeast Rolls and ample butter nice and soft. I asked the waitress questions about their reward program and she showed me how and where to download on the phone. It gave us an immediate $5 off a our $25 or more ticket. Tony and I ordered same thing, 6oz Center Cut Steak medium rare with Baked Potatoes and Side Salads. Tony had Ranch and I took my favorite 1000 Island Dressings with light on croutons. The potatoes had butter and sour cream with mine on the side. Our waitress brought everything immediately so it was so nice and hot. She gave us extra dressing and plenty of butter. The meal was delicious!!! Steaks cooked perfectly!! Potatoes were perfect!! Everything was great!!! The steak had that perfect char grilled taste Loved it!!! Definitely going back and definitely recommend. read more

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They need to close, it was just not good at all, service was terrible and with the lack of enthusiasm, I didn't even want to try the food so left before ordering. We had waited 15 mins with only 2 other patrons and no one came to get our drink order read more

It's okay. Ashley was a good server last night. I have friends that like it better than I do. read more

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Our waitress Kiersten was amazing and made our experience a good one! The food and drinks were great! Definitely hit 5 tonight! keep up the good job Logans! read more

My husband enjoyed his ribs. My catfish was good and the house salad was really good. The green beans had too much bacon and grease and the corn had way too much pepper (they had ran out of the vegetable of the day). The rolls were not quite done. The waitress was wonderful especially since they were packed when we were there (after the roads were cleared from the ice/snow storm). We did receive our appetizer (potato skins which were really good) after we received our entree but they ended up giving us the appetizer free. Overall it was fairly good and we received our food quickly. I will probably stick with getting a sweet potato as my side. read more

if I could give a minus I would. service was horrible. I didn't get my ribs I ordered. Poor all the way around.

Had not eaten at this one in many years...used to be great...came in and was seated at a table that was sticky..finally got menus and drinks..friend got one from the bar and it was nothing like pictured. Finally ordered the food and got it...then the server disappeared and didn't come back till check time. Had to flag people down for silverware...just not a good experience..out of several things..really need to step it up..the food was ok we had. read more

Our food was amazing! Our bartender was so nice! I love it that the kids menu now has beef tips and ribs. The only thing wrong was that the female bathroom was not the cleanest it could have been. read more

I won't say it was all bad. My burger was well prepared, though they forgot the bacon. My woman's steak was good, but they forgot the sides. Shrimp was so rubbery you could have patched a tire with it. My daughter's sliders came out sans pickles and they never managed to find any. Never found any ketchup or A1, and the waffle fries were so overdone they could have cut glass. The entrées came out at different times and much of it was lukewarm at best. The chicken wings were excellent (Period - seriously, best part of the meal). The manager was polite and discounted our meal with all that went wrong, but I think this is a case where they have good recipes and under ideal circumstances they could probably pull it off but they seem overwhelmed post-pandemic. For these prices they need to do better. read more

Went there today excited for good service and food and got neither. The food was cold, service was horrible. I can understand service being bad if they were busy but the place was empty and now I know why. Our server walked past our table multiple times before serving us and brought us flat soda, and cold soup. We left and went to longhorn. I do not recommend this place at alllllll! read more

Terrible service and the food was so cold . I usually don't do bad reviews but honestly I wouldn't want anyone to have to waste $$ on a horrible experience. I use to love this place definitely going down hill ! All round from the servers , cooks , food and atmosphere ! read more

I love eating he here The service is great and the good delicious and it doesn't take long to get your good

Logan's is a hit and miss and unfortunately this time they missed bad. We were seated and we had no server, our hostess became our server and while I can't blame her for the service issue as she may not have been trained. We ordered the food and received it under cooked we asked for them to cook it a little longer and after taken it back took over 25 minutes to return. Manager stated that the cook acts like he never does wrong, so my advice to that cook is learn the trade better because I have had medium steaks and red meat blood soaked is not medium. Maybe some more training and the cook would be ok. I can't recommend this establishment at this time read more

Logan's Roadhouse - No refills and no rolls - Steakhouses Near Me - Charleston, West Virginia

I guess we screwed up we took a chance and was told not to eat here from yelp! Yelp was right! Our bad! The waitress was good and the manager was very accommodating., but the food was cold. We waited an hour and a half on our food. Watched people come in and sit down after us an got there cold food first. I do not recommend this place.To many other places to eat in this location Trust the reviews, don't do what we did !!!!!!! I am a yelp believer from here on out! DONE DONE DONE DONE DONE DONE DONE DONE DONE DONE DONE DONE DONE DONE DONE DONE DONE DONE DONE DONE DONE DONE DONE DONE DONE DONE DONE DONE DONE DONE DONE DONE DONE DONE DONE read more

By far the worst experience we ever had. They ran out of steak sauce at a steakhouse...They also ran out of spaghetti sauce... The wait was over an hour with nobody there. You can tell they were understaff and overworked. The only positive experience we had was our waitress. She was amazing. You can tell she was tired of all the crap they were putting her through to provide a great service with no condiments or food. They need to really get some new management in that place. It's falling apart quickly. read more

We waited around 30 minutes to get our drinks they were out of mashed potatoes and A1 sauce it took about 45 min for our rolls they were also out of marinara sauce it took about 1 hour for our food but our waitress was amazing Yup, I don't know. read more

Logan's is a chain steakhouse restaurant in my area. We have eaten there many times. This is my first review. The restaurant is showing its age somewhat and was clean but needs some TLC. The windows were dirty and blinds dusty. They have peanuts which you eat and toss the shells on the floor. The food was surprisingly good for a chain. I ordered a 16 oz ribeye with a backed potato and ceased salad. The salad was fresh and really good. My steak was cooked spot on at to order at medium and the potato was fresh and piping hot. My wife ordered the baby back ribs. She said they were just okay. I'm not a fan of pressure cooked ribs unless they throw them on the grill for a char and fire/smoke flavor which Logan's doesn't not do. The bbq sauce is brushed on before serving which doesn't have any carmalization to it at all. Dinner is served with the best homemade yeast rolls. They are light and flavorful. Our waitress was professional and kept our ice teas full at all times. read more

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Been coming here for YEARS service was awful but there was one waitress THAT IS AMAZING she apologized for the bad service DO NOT COME HERE AND WASTE YOUR TIME go to a better restaurant like Texas Roadhouse read more

Best rolls and coldest beer on the planet. Great service (I only go to the bar) and friendly staff.

This place has much improved from a few years back. They have a nice variety in their menu at competitive prices. I'm not a steak lover and had no problem finding delicious items. I can get past the peanut shells on the floor, it goes with the ambiance. My server was nice and accommodating. I would recommend this place for a family dinner! read more

Logan's Roadhouse - Appetizer sampler - Steakhouses Near Me - Charleston, West Virginia

The wait is about 45 minutes on a Saturday night at 7:30. Most of the employees aren't really much of a help, they are either in the kitchen or outside. I don't really recommend it if you are looking to have a quick dinner. the food is decent, we have been waiting 30 to 40 minutes for food but we have our appetizer. read more

my fiancé has attempted to reach logans 3 times I suggested we go to Logan's because I have been quiet a few times and enjoyed my time but not at this Logan. this was his first time there and it was a horrible experience our waiter we barely seen his prime rib was so tough he could barley eat it. it costed us 72.71 and it wasn't worth it.my fiancé finally spoke to the manager at Logan's and she said she would send him gift cards in the mail that never happened this was back in December so he called again and spoke to someone at the corporate office and they said they would refund him the money back but yet again they lied.my opinion of logans has now changed I do not recommend eating here.well not the one at Charleston Wv off of corridor g they don't know how to treat there customers and there liars. read more

Absolutely worst experience at a Logan's I've ever had. Steaks were tough, over cooked and barely warm. Service was slow, took an hour to get food. Even the sides and rolls were subpar. read more

Slow, slow service. Resturant was maybe half full in the middle of the afternoon. From placing our orders - no appetizers - my husband and I waited 45-50 minutes for our lunches. When I asked the manager if the wait time was normal - he said yes, when they are busy......maybe 10 tables occupied. People seated after received their meals way before us. Food was good....but not sure if worth the wait. No apologies from either the manager or the server. Plus the server didn't ask if we would like dessert.....just laid the check down and left. read more

The food was amazing! The waiter was training a waitress and they were amazing! They kept a check on us and our needs! I highly recommend this restaurant! my husband and I really enjoy coming here!! read more

My second visit. First visit was amazing and same with second. Great atmoshpere, service and food. Will definitely return and definitely recommend. Great Job!!! read more

It began with the hostess saying like a robot, "follow me". Walked through filthy restaurant that should have been a hint about what was to come. We were seated at a booth that had so much dust on top of the wall between other booths, it was very gross. Our waiter, Elijah, had the personality of a wet mop. No smile, no hello, just the same robotic recitation of something. Could not understood what he said. Ordered drinks and he left. I ordered salad with what was supposed to be grilled chicken with peppercorn/parmesan. What I received was a piece of old, boiled chicken covered in what looked like vomit. No grill marks at all. Not appetizing at all. I asked for a piece of just regular grilled chicken. Husband's sirloin steak was old and tough. Mashed potatoes where not good. How do you mess up mashed potatoes? We were tired and hungry and should have left when we saw the condition of the restaurant. Food old and tired, just like the staff. read more

Really good. Very hardy helpings for the prices you'd expect at a steakhouse. So no skimp. Really liked it. They can do medium-rare, which a lot places mess that up. We were happy with our meals. Bars good. Attentive. Prices aren't too bad. Good staff, clean place. read more

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