Came here for the first time with family over seven years ago and was quite pleased, but now coming back for a long wanted visit and we are utterly disgusted. Whether it is management or change in company protocols, seven months of preparing for a four day visit turned into a change in lodging without our know about. There was no attempt made to inform us about the change, not a single care over seven full months so we could at least book different accommodations. Now having traveled four hours to this facility, and only being notified at the front desk about these changes, they equate their mistake to two free breakfasts. If you do choose to stay here, please make sure your lodging is accounted for, especially if there is an extended period of time between when you booked your visit and when you actually arrive. And if there is a mix up in reservations, don't be surprised if the "valued guests" are downgraded to the cheapest room they have available. read more