Tom Buzzard Company and the testimonials just lived up to our expectation…read more Just a great roofing experience from start to finish - very professional and courteous. The plans proposed and work scope was very detailed and price was reasonable and clearly outlined items summed up. His crew, led by Pablo, were courteous and skillful professionals who worked on the new roofing relentlessly and seamlessly. We really love our new roof! Also the crew did a great job cleaning up. We will definitely will recommend it to folks who need roofing service and will use you again in the future. Thank you for your trustworthiness and it was the reason why we selected you to begin with. Thank you!!! Rob and Kimberly D.

One of the most hassle free experiences I have ever had. Tom's team was very punctual and…read moreefficient. Installed new roof and cleaned up perfectly. Would highly recommend!

Guys came by at requested time to do a roof inspection. Unlike most companies, they found no need…read morefor a new roof. Offered to clean off the roof and I didn't have a ladder or blower. Justin came by the next week and cleaned off the roof on his own! Excellent customer service. Highly recommend these guys for an honest, friendly experience.

Had a great experience with Storm Guard, and particularly with Tim Powell. We contacted Tim to…read moretake a look at our roof prior to putting the home on the market for sale. We noticed some shingles were displaced and wanted to get it checked out. Tim came over, did a thorough inspection of the roof and recommended we file a claim with our insurance company as there was more damage than we were aware of. We filed the claim and Tim worked closely with the insurance adjuster. The claim was approved and the work was scheduled. Tim and his crew completed the project in one day. Everyone was extremely professional and skilled. The worksite was spotless during and after the roofing project completed. I would highly recommend Storm Guard for any roofing work you may need. A+ experience.

We've had two experiences with Fernando at MMC…read more When we bought our house, the roof needed a lot of work (new shingles, flashing around the chimney, etc. Fernando was prompt, thorough, professional, and reasonably priced. Four years later, we had a minor water damage issue due to a poorly-installed window. Fernando came out and gave us a free consultation. I would recommend MMC in the strongest possible terms to anyone looking for roofing services in the Triangle.

Highly recommended! From the start, Fernando gave the most thorough estimate and caught things that…read moreother companies didn't -- and saved us money as a result. The work was prompt, professional, and excellent quality. We refer everyone to Prime now.

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

We had a very unpleasant experience with Roofwerks. We selected a more expensive, more technical…read moreshingle - and our roof was complex with multiple dormers at odd angles, etc. The team was clearly overmatched for the job. The foreperson, assuming he had the requisite expertise, was only present for a fraction of the time. The crew installed the roof hurriedly with much of the work done after dark. When completed, you could easily see that our roof did not remotely resemble the pictures we had used when selecting the shingle. We complained, and the owner and another executive came out to inspect the roof. The two men arrived, walked slowly around the house, gazed thoughtfully for several minutes in a display that seemed more of a performance than a real assessment. The owner firmly proclaimed that Roofwerks had done a perfect job. We pointed out flaw after flaw clearly visible from the ground. We showed them the brochures and the contrast of a well-installed roof. They refused to acknowledge any mistakes. It was the most egregious act of dishonesty I've seen in a long time. We hired a lawyer; got an independent inspector to review the roof; and he created a 40-page report that included copious examples of corner-cutting and incompetence. The report indicating failures far worse than we imagined. Again, even with the report replete with pictures, the owner refused to acknowledge anything less than a perfect roof. We hired Baker who removed the roof and installed the same shingle, but this time correctly, fixing the problems that Roofwerks left behind. At Roofwerks request, we asked that Baker leave the old copper in our yard, presumably so they could recycle and reuse. Baker left a pile of copper about the size of two large minivans. We alerted Roofwerks that their copper available and to pick it up. We waited several weeks. They never came, and it was left to us to remove the copper. I have nothing positive to say about Roofwerks or its owner. The entire process was disgraceful, without a moment of competence, integrity, or decency.

Excellent exterior paint and repair with conscientious, hardworking, detail-oriented crewread more

Had Gonzalez come paint my house a couple months ago. They did a good job and listened to what I…read morewanted.

First off, I contacted Dave via text his response was within minuets. We set up a time for a quote…read morefor the next day. When he arrived we went straight to the problem. This was an unique situation that took some time investigating and discussion on a proper fix. Dave did a thorough job examining the problem. I decided he was the man for the job before he gave me a quote and the quote was reasonable. When we agreed on the price, I asked when it could be done. He said right now. Upon completion I checked the work. It is neat, addresses the problem and is sure to stop the leak (if not there is a 3 year warranty). He even repaired a few minor future problems for no charge. I will definitely use his service again.​

I have used Dave's business a few times over the years for roof repairs I have had at my house. He…read moreis always very professional and prompt in his service. I will continue to include Dave's service for any roof repairs I may have. Thanks Again Dave for your recent help this weekend.

Jeff inspected my roof with a drone and provided a competitive estimate. He took the time to…read moreexplain things and discuss long-term care of the room. He was even able to complete the work that same day. Fast, fair and thorough.

The owner, Jeff Cable, is great to work with, & got things rolling in an efficient timeframe. Jeff…read morekept us informed & was responsive to our qns. He also coordinated closely with our insurance to process everything smoothly. Quality roofing from a highly recommended company!

Came out quickly for a quote. Did not quote more than I needed. Friendly service. Highly recommend.read more