Thanks for helping me install the dash cam onto my car! The tech was professional, speedy and took his time to show me how to use the app for the dash cam videos, we ran into some update errors but they were solved while in the shop! read more

The staff are friendly enough and the installation was fine but the device was shit. It's meant to pick up my blind spot but it doesn't. It picks the car up when it's out of my blind spot and beside me where I can see it. Was kind of a waste of money. Hundreds of dollars down the drain. Might as well just pay for the more expensive one and get it done with a better device. read more

Lockdown Security - A black sedan with an open front passenger door is parked inside a garage with security signage on the wall. - Auto Parts & Supplies Near Me - Markham, Ontario

I am more than happy giving business to Lockdown Security in Markham location. It is easy to find and a clean environment. Most of all the customer service is spectacular. Mr. Sal who had installed my Dash Cam was very knowledgeable and kind. I called him Dr. Sal! Mr. Titus at the front desk was also very professional and helpful. I highly recommend this place. read more

I had just purchased a new Lexus NX450h+, and visited Lockdown Security to discuss options about adding some anti-theft devices to prevent it from being stolen. I met with Leo who explained to me in detail my various options, including the KEETEC fob, the Ghost II immobilizer and the Starline E9 immobilzer - as well as the TAG System. He was most knowledgeable and professional. As an initial measure, I quickly decided that I should install the TAG System which was only $400 installed and would provide me with a discount on my insurance premiums of about $25 a year for 5 years. Leo easily arranged an installation of the system for me that day (it was one of 3 such installations performed that afternoon at Lockdown Security). The installer was Sal. When I collected the car that evening all of the work was properly and fully completed and I was provided with the Installation Certificate required by my insurer. I am very happy with my purchase and by the service provided by Leo and Sal. read more

Drove up from downtown Toronto to get a remote starter install in my 2019 Mazda 3GT hatchback. Staff was amazing! Friendly, professional and very knowledgeable! Job was amazing, clean and the time they took to explain everything was very much appreciated! The only negative thing I could say was job took a little longer then originally said it would take. But that being said I would rather wait a little longer and make sure everything was done properly then be rushed out and have problems down the road! I would highly recommend Lockdown Security for your automotive needs! Great job guys!! read more

Lockdown Security - Drove up from downtown Toronto to get a remote starter install. Just waiting in customer lounge area. - Auto Parts & Supplies Near Me - Markham, Ontario

Was referred to Lockdown Security by a colleague and they did not disappoint. Fantastic customer service from pre-sale all the way through installation completion. Staff are friendly and knowledgeable. Facilities are clean and well-maintained too. Professional through-and-through. I went in for a 2-channel dash cam + battery install and even the estimated installation time was spot-on. They also made sure to confirm device placements, fuse port selection, and walked me through basic functionality as well. Finished installation was clean too (as far as I could tell). If you're looking for quality gear and installation around the GTA (and surrounding regions), these guys are probably the best around. Worth the drive! read more

Lockdown Security - Thinkware U1000 rear camera. - Auto Parts & Supplies Near Me - Markham, Ontario

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Used lockdown security to install a dual channel dash cam. They have well organized COVID 19 rules and basically just drop off the car and they will phone you when your vehicle is ready. The install was very professional as it was very clean when the vehicle was returned. I recommend them for any complex installs. read more

Been paying remote starters for 5+ yrs no issues excellent services From Regina,Sk read more

Their pre-purchase sales team is expeditious, however their post-sale customer support - not so much. Had to chase them twice for the same issue on a Thinkware dashcam that was supplied & installed by them. The third time I had an issue with the dashcam I just dealt directly with the manufacturer, found that to be a lot more efficient. Next time I want a dash-cam installed, I'd probably give Audio Heaven a try. read more

Disclaimer: This review probably probably not reflect the company's regular business and might be very well an isolated case but my experience was very similar to Ron J. I requested to do a full car soundproofing for my 2018 Toyota Camry Hybrid SE. The job itself was pretty good and I can notice the signifcant difference during highway driving. However, the communication and cost was seriously lacking: Timeline Quote November 2, 2019 - went to Lockdown for a quote, Jeff (the owner) was very detailed in the different options. I chose the full car option which he quoted at the time was "no more than $X,000". He also said the job can be completed in 4 days and will call me by the following Tuesday to confirm the details. November 3 - December 5, 2019 - after countless followups by me to the company, they finally quoted me the price, to which i was shocked because it was $1,000 more. Seeing how the reviews called the company "fair", I decided to give my 50% deposit. December 23 - Titus called me saying the QuietCoat came (finally) and requested to book an appointment to start the project. Up to this point, it took close to 2 months to get the quote and the products shipped. One of the delays encountered was because the product took a very long time to ship and the cost was extremely expensive. However, I contacted other authorized resellers and it was much cheaper and only required a week in delivery vs. 1 month Installation Installation was booked for January 6 - 11. I did not receive any phone calls regarding on the completion status. I went to the shop on January 11, 2020 in the afternoon only to find out it required additional days but would be ready to pick up "anytime on Tuesday". On Monday, January 13, 2020, I called Lockdown and I was told the car was still not ready yet because it was waiting for the dash cam to arrive. At this point, it was extremely frustrating to know my project was held up because of a dashcam? Shouldn't the dash cam have been ordered at the time the shop took my 50% deposit? This was completely unacceptable. I had to wait two more days in order to get my car back. Cost Labour Cost - Time - took 2 hours longer than the high end of the quote and the reply was " The disassembly and re-assembly of the vehicle took more time than anticipated partially due to the multiple airbag/SRS components in the seats, seat belts, and upper roof line areas. We had to spend the additional time we disassembly and reassembly so that these components would not be effected in any way." To me, it would be pretty standard for the shop to make sure the components are not affected in any way and that should be quoted in the time required. I do not understand how the two hours were allocated for a "common" procedure. Product Cost - QuietCoat - I had to pay for the entire bucket and the reply was "thinking you may want to use it on another vehicle etc., and also because of the cost of shipping being high, ($250 of the $819.25), the difference between billing for what was used vs billing for the full 5 gallons was marginal". $327.70 is NOT a marginal cost to me. Also, what was agreed upon was the shop will weigh the product before and after use to get me the accruate amount used but the response was "we used about 60% of the 5 gallons from what I could tell". Error The agreement was made on the fact STP mat would be used but I ended up getting Buzzmat. The dagger was I was promised a Viofo A129 Pro because that was the dash cam recommneded by Jeff but I ended up getting a A129 Duo. Result Sent emails on January 17 and 22 but did not receive a response until 28 saying "I am in the office after 9am tomorrow and will call you when I get in.". Of course, the shop did not call and I sent two more emails (February 18 and 20) afterwards and those were left unanswered. Overall, I was pleased with the result of the work but the cost charged and the communication was completely unacceptable. The fact that Jeff kept on making various promises over the phone / in person but never followed through with it was extremely upsetting. I understand this is a custom job but I would expect to have a more accurate quote and at the minimum, let me know if materials changed instead of just hoping I would not find out. At this point, I got two phone calls from the shop but no voicemails were left. I will not communicate further with the shop unless it is via email because the verbal agreements made cannot be trusted. I wanted to recommend the place to others but after this experience, I would not recommend anyone because I do not want them to go through the same headache as I did. read more

Very well done! From the inside you wont even know you have a dashcam installed . The lounge area is very comfortable and the staff are very knowledgeable and accomodating. Will definately come back for other installs on other cars. read more

Lockdown Security - Auto Parts & Supplies Near Me - Markham, Ontario

I called to make an appointment and order a car alarm. I spoke to titus, I told him that I wanna viper 5906v, so he gave me a quote which is so really expensive which is I understand I order is a bit expensive. While I'm searching through I realize I ordered the wrong product, so I called not even 5 min after we hang up and nobody answer the phone, I tried so many times and I even left so much message but nobody called back! I think for 3 days I keep calling....I don't recommend this to anyone! So I rather do my business somewhere else!! I also check if the product and install not the same quote as this people did, u way over! I'm done.... Wow! All of a sudden Titus finally called!!! Dude is that what they teach u there? Not to call back whenever customer has a question and u just shoot me the amount that is way too much for my budget but at least I know how this business work! I check some other stores and there price is way lower on what u quoted me....I won't never recommend this to nobody unless u rich.... read more

Lockdown Security know their stuff. We bought front and rear dash cams but didn't want to even think about trying to install ourselves, so found Lockdown on Yelp and they were worth the drive to Markham. Made an appointment request on their website, they confirmed the next day and asked if we had the hardwire kit, which we didn't, but thankfully they sell it. Installation took about an hour, hubby was walked through how to use and added features. They did an excellent job hiding the wiring, you could hardly tell we have a dash cam. In future, we will just buy the dash cams and installation all from Lockdown, their prices were that close to the on sale prices from Best Buy and Amazon. Highly recommend! read more

Visited Aug 1 to have 2 single channel Viofo A119 Canadian edition dashcams installed and hard-wired. It took 2.5 hours for an experienced person to install the camera. Took 30 min longer than expected but hey it takes time to get the job done right. There are only 2 major car installer places in Toronto, Lockdown and CSI. I went to CSI and spoke with a gentlemen there R. and he said he had never heard of Viofo and then he misquoted the price for me. I decided not go with CSI and chose Lockdown instead. All the major camera installation shops promote Thinkware and Blackvue especially when they are a distributor = make profit when they sell these brands, the reality is that a $50 camera works just as well as a $400 camera. Pros Written estimated provided in advance. Able to honour a pre-scheduled appointment time. Email confirmation of appointment time and invoice. Labour is guaranteed for life. Took the time to answer questions by phone and in person. Prompt with returning messages. Cons Didn't allow me to watch the installation, he stated "Customers are not allowed in the back". I don't exactly trust strangers working with my car, so I had to stand at the doorway to watch him as he worked. Protip - Don't bother getting a 2-channel camera system, 2 dashcams is cheaper and better quality than the current 2 channel camera systems on the market. Carcamcentral.com had lots of info to help you select a camera. There are literally over 30 major manufacturere Damage Dash cam install $60 X 2 Hardwire kit $15 X 2 Total $170 read more

The staff here are very professional and courteous. I came here to have my Dashcam installed which was done in approximately 45 minutes. They have a large and comfortable waiting area with several couches along with guest Wi-Fi so you can stay connected during your stay. read more

Lockdown Security - Waiting area - Auto Parts & Supplies Near Me - Markham, Ontario

I have been to this location 4 times to have front and rear cameras installed in my vehicles. I personally bring friends and family here as well. The installers do great work, however this will be the last time I bring my business here. The administrative staff does a terrible job at booking appointments and keeping track of inventory. First time I made an online booking and when I arrived they could not find my appointment and nothing was on the schedule. After 15 minutes they finally found my booking. I left to grab some food at the nearby Wendy's. While I was gone they called me and told me that the camera that I had ordered to be installed was no longer in stock at their store. I live in Mississauga so driving back again was out of the question. I went to the local Best Buy and picked up the same model camera and had them install it. This latest time, knowing that their online booking system isn't great I called in and talked to an actual person. I made an appointment for 2 PM. 3:30 PM comes around and I finally got tired of waiting so I called the front desk staff and asked for an update. They told me that my appointment was at 3 PM. Obviously this was not true and the front desk staff confirmed yes my appointment was at 2 PM and he did not know why it was written down on his schedule at 3 PM. I waiting outside in 35° heat for 1.5 hours as no retail location allowed you to sit inside their stores due to COVID-19. Admittedly the two other times everything was straightforward. But it seems that unless you're hand-holding the admin staff through the process of giving them your business you run the risk of having your time wasted. Look elsewhere to have your vehicle serviced. read more

I wanted to thank Jeff and his staff for yet again, another great experience... this time it was getting a dash camera installed yesterday. The install was clean and professionally done!! Im very happy as always with the work done at Lockdown Security. I trust the workmanship at this place and ask a thousand questions which are handled very patiently and explained to the fullest until I'm satisfied. Car starters, stereo installations , and now dash camera install all done here and have never had to return for any type of repair because its done right the first time !!!!! If you have the need for any type of installation that Lockdown Security offers, I strongly recommend this place ....you won't be disappointed !!!! Pat Morrone read more

Excellent service and staff! I had a Goluk dashcam installed on my SUV last Friday. I supposed to inquire about the product and get an appointment but they took me in right away as they had a cancelled appointment. Got lucky and everything is up and running in less than 30 minutes. The work is done very neatly. I would recommend this company to anyone who wants a dashcam installed on their vehicles. Thank you to Jeff and his staff. read more

Fantastic work on my Tesla Model S. I'm pretty picky on who works on my car but there wasn't so much as a smudge on the car when they were done. All neat and tidy work.Dash cams having been working great ever since they installed them. Highly recommend this place. read more

Lockdown security just installed a big set up for my 2016 toyota rav 4 hybrid they install the drone remote start and the blackvue 650 2 channel dash cam it was a big set up so i understand it wont be finished on time so it was not done on time but they compensate me for giving me an extra 32 gb sd card for my dash cam that was going above and beyond on their customer service in addition to that daniel one of jeff's employee even give me a ride going home and jeff gave me a loaner car. The install was professionally done and very clean install . If i will need few more car security electronics in the future wont hesitate to go to lockdown security . Jeff is very professional in dealing with customers including Daniel. So for your car security just go to LOCKDOWN SECURITY and you wont be disappointed . Kudos to LOCKDOWN SECURITY Jose 2016 Toyota Rav 4 Hybrid read more

Just installed thinkware rear dash cam on my 2019 Kia Sedona SXL+... Jeff and his worker where are Pleasant to work with.. great waiting area very comfortable couches(zzz).. Great job on the installation and I would definitely recommend this place...keep up the good work boys top notch! read more

I went in with high expectations because I was referred by a friend. They met and surpassed my expectations. I ended up getting more features for less money then I had anticipated and so far the dashcam is working great. The installation is clean and the wires are hidden perfectly. I will continue to get products installed at Lockdown! read more

I had a good experience with the purchase and installation of two dash cam set ups. They took the time to explain the different options, price points, and advised on the best choices to pick from for my needs. The installation was booked and went well - done quickly and very professionally. Would definitely recommend Lockdown for your electronic automotive accessory sales and especially installations. Update: Went back again for another purchase and install and was not disappointed. Competitive pricing and professional service as usual. Continue to recommend! read more

Didn't address my concerns I wrote while placing my order, and now doesn't reply to my emails, even after reminding them. I've been stuck with the wrong harness I don't know what to do. Avoid. read more

I had two dash cameras installed in my car. Jeff was very prompt and courteous over the phone and took time to answer all my questions throughly explaining not only the what but why. Never at any point did I feel that there was an attempt to upsell. The wiring job was extremely clean and everything works as advertised. I will seek them out again if I'm ever in need of aftermarket work on my factory radio. read more

Lockdown Security is a leader when it comes to auto security, dashcams, starters, any anything else electronic. Jeff has done a great job of building this shop with a solid foundation, and makes sure to pick and train his staff accordingly. These guys do great work, offer very competitive pricing, and stand behind their work if there's ever an issue. I've worked with many similar shops around the GTA throughout the last 20 years, but I can easily say that Jeff is my GO TO guy. I drive 40 mins to get to his shop, but it's well worth it! read more

I bought a product from this company. Unfortunately, it was not explained correctly how this product worked; after installation, on the same day, I regretted the purchase because this product was not what I needed. That's when I called owner Jeff Bates was super arrogant in the service, having terrible customer service. Over days through many emails and many complaints in my consumer law, I opted to return a product from this company. We had many problems over time. This company did not give me many options; at the end of everything, I ended up being repaid with only 30% of the value that took two months to get back this money. I do not recommend this company because they are lousy service, arrogant and besides everything, I lost a lot of money with them for something terrible and wrong. They took 1000$ for 70% of the product--much money for nothing. read more

I went back the following year to get an new, updated dash cam. Same great service!

I've had my dashcam, my mother's dashcam, and my wife's dashcam installed here, keyless entry, remote start, and a Drone unit installed on my wife's car and each and every time I visit Lockdown I leave a happy customer. Having shopped around, I found this industry is filled with all kinds of shady people, doing shady work, at shady prices. Not the case at Lockdown. Every cost is itemized and subject to your approval BEFORE they begin the work, there are no surprises. I'll spare you the details, but we needed to order a part for one of my installs. Jeff showed me all the suitable options online, gave me the part number with the option of sourcing it myself, and told me he would look around for the best price. A few days later, he's found the part (at about $150 less than the cheapest I was able to find on my own), and within another day or two I had everything done. The transparency here is really what sets Lockdown apart from the other places I went to. When the work is done, I am invited into their garage and explained exactly what has been installed, where it has been installed, detailed instructions for use, etc. nothing is overlooked. They are wide open about the work they do, which I found to be a rarity in this line of work, and really speaks to their quality of work. Fair prices, clean shop, great customer service, and having visited them on 4 separate occasions, I can safely say their quality of work is indeed consistent. Thanks again, I'm sure I will be seeing you again sometime in the near future. read more

Jeff was awesome, great service and support. Hooked me up with a stellar dash camera.

I had a DOD LS360W dashcam I bought from another store installed into my Focus by Lockdown. Right from the get go, they were very professional, setting up the appointment that included the sending of a copy of the booking/work order via email for confirmation. I went into their shop on the day of the install, which was nice and clean and the staff professional and inviting. They took the car into the shop, had me sit in the car for the positioning of the camera where I wanted it and then they began the install. About 30 minutes later, the job was done. I paid a very reasonable $40+tax for the install. 2 weeks later, I have had no issues with my vehicle or the camera. Thanks to Jeff and his team, I would highly recommend them for a dashcam install in your vehicle. read more

Got a thinkware F770 w/ rear cam as well installed here. Amazingly clean job done by the lads. They stand behind their work 100%. The product prices and installation fees are very competitive. Their shop is spotless, they have the best lounge area w/ TV of any shop I've been to, and they're down to earth. The camera and wires tucked away as best as possible - unless you know what you're looking for, you really can't tell the car has a dashcam installed. From outside, if you notice it, it's very easily confused for stock technology of the car as it is very closely mounted to where the rearview mirror is mounted on the windshield. read more

One of the worst places i have dealt with, owner seems not to care nor is very helpful. Thankfully my item was a lower dollar amount, i can't imagine how upset i would be if more money was involved. I WOULD AVOID AT ALL COSTS. You get what you pay for, your time is valuable so pay a little more and go elsewhere. Have a quick Google search of this company you will find many negative reviews. read more

I wanted to do a custom installation of an OEM navigation/head unit and aftermarket speakers, so I searched the forums and came up with Jeff, at Lockdown Security. I went there and explained what I wanted done and provided him with the factory service manuals for the vehicle. He said that he'd be able to do it but he was leaving for Europe the following week for 6 weeks. He told me that if I waited for him he would make me a priority and cut me a break on the price of the speakers I wanted and the labour. I agreed. 2 months go by and I don't hear anything from him so I send an email asking if he was back yet. He responded a week later and I go in to see him to talk about the install. Now that I've waited 9 weeks for him, he tells me that the install of the OEM navigation is a lot more complicated than he thought and he can't do it. We talk about speaker options as well as installing a rear view camera and I leave with him promising to send me information on my options that day. 3 days go by and I haven't gotten anything so I email to ask him to send me the information so that I can make a decision and get this install done. I receive no response so I call him 2 or 3 days later. He now tells me that he can't reach his distributor for the speakers I want (Focals.) and says he'll try again and get back to me that day. Again 2 or 3 days go by with no response so I call again. Jeff tells me his distributor is no longer affiliated with Focal so he can't get them. In the meantime I've done my own legwork and found a place that sells them so I point the website out to Jeff. He recommends a set of 3 way componant speakers (Focal 165 V33) but tells me to buy direct from the store rather than him trying to work out a dealer price with them. I order the speakers but they'll take 5 business days to arrive. I call Jeff back to tell him the speakers would be here in 5 business days and to ask him for the information on the rear view cameras (which he still hasn't sent me), so that I can make a decision on which one to get, and have him order them in while we wait for the speakers to arrive. The intention is to be able to book an appointment for the install as soon after the speakers arrive as possible. I've now been waiting over 3 months to get this done so I'm anxious to have it booked in. He tells me he'll send the information by email that day. Once again, I hear nothing for a couple of days and send him an email to remind him, to which I get no reply. The speakers arrive and having not heard anything from Jeff, I call him. It's a Friday and I ask him when we can book the install. He tells me he can do it 'as early' as the following Wednesday. I agree and ask him once again to send me the information on the cams so that I can choose which one to get and make a firm booking. This time he sends me a couple of links to cams but there is no information on whether they will integrate into my factory system. I respond to the email within minutes to ask whether the one I've chosen will work and to ask him how much it will cost. Jeff again doesn't bother to respond and on Monday I send another email to ask him about it. Again, no response. There's only one day to choose and order the cam before the supposed install day (which still has been finalised because he hasn't bothered to respond) so I call. This time he's not available and I'm told he's away doing installs. I explain the situation to his partner, Mark, but Mark has no idea about anything and says he'll get Jeff to call me. Jeff, of course doesn't call or email. The next day I call and no one answers so I leave a voicemail for Jeff. Jeff doesn't call or make any attempt at responding. I decide to look elsewhere for an installer and go to talk to them. They take the panel off my door and tell me that the speakers I bought (which Jeff from Lockdown Security recommended after looking at the factory service manuals) will not fit without having to cut into the metal of the door. They can do it, but it will cost a lot of money. He offers to trade me the speakers I bought for a set of Focal KR2 2 way componants if I pay a difference of $340. It would cost much more than that to try to make the V33s fit so even though I've now got to eat the cost of 2 retailers' profit margins so I agree. Let's recap: Jeff Bates, the owner of Lockdown Security, tells me he can do the specialised install I want and will cut me a break on pricing if I wait 7 weeks for him to go on holidays. After he gets back he not only tells me he can't do it, but he's also completely unreliable and unresponsive for 3 more weeks. He has me order the wrong speakers for my car which costs me more money to rectify. We're talking about speakers that cost over $1000. I also now to have to pay full price to have them installed somewhere else. He is unreliable, unprofessional, and unknowledgeable. Do yourself a favour and warn everyone you know away from him. read more

Best customer service and customer support ever!! I just got a new alarm installed and everything went great. They even bought me Tim's from across the street while I was waiting. I have tried a few other shops for various things but nothing beat their price on the stuff I got installed !!!! I have already recommended this shop to all my friends and family. read more

Probably the best place in Toronto for your dash cam needs. Jeff, the owner, really cares about his customers. Was busy when we came in but left extremely pleased with the dash cam installation in our vehicle - the hardwiring and hiding of cables was done cleanly and took under an hour. Highly recommended. read more