My fiancé ordered her zaffiri precision Glock 19 and shadow systems gen 4 frame FFL sent to lock and load. Since she was paying for her background check anyway she wanted to buy an ar lower too so we don't end up paying for 2 background checks. For some reason they had their minds made up that she was buying the gun for me ( they were assuming that I am a felon and can't buy my own gun, which I am not a felon and i can buy a gun legally). I tried to explain to them that the gun and ar lower she is buying is for her not me. I explained to them that we used to live in summerlin and that I bought multiple guns from discount gun source and have since moved around the corner from lock and load (so they could understand that I can pass a background check). They tell us that if we want the ar lower as well that we have to pay for 2 background checks because I picked out the cheapest lower that would look nice on her ar for her. At the time we only had enough money for the 1 background check and the ar lower so they ended up not selling us the ar lower because we didn't have a enough money to pay for her background check and mine and the ar lower, it didn't make sense to me so I just said okay forget it it is not that big of a deal anyway. The zaffiri Glock 19 was already paid for and her background check cleared. It should have taken no more than 1-2 days for the background check to clear and her to be able to pick it up. On a Friday, the day we paid for the background check they tell us "oh the background check offices have been busy all day, we should give you a call tomorrow to come and pick it up once the background check is done." It took them 3-4 days and 2 unnecessary trips to lock and load before she was able to pick up her gun she bought LEGALLY!! I get sometimes background checks take a few days but this was just ridiculous. We were told when we called to get the FFL licensed forwarded to zaffiri to ship it to lock and load that once we paid for the background check it would likely be done in 30 minutes which is typical here in Nevada. Finally on the following Monday or Tuesday when they call her to come and get it, they call her from a different phone number other than their listed number (so we wouldn't know it was them calling us) and calls 10 minutes before closing time. We felt that she had been waiting long enough and my fiancé was excited to pick it up so we rushed to lock and load before it closed. She went inside to finally pick the package with her slide, barrel, frame and parts kit. One of the workers told her "by the way, you should expect to be contacted by law enforcement" she asked why? He responded : "Well because of how the transaction presented itself it was suspicious" she asked what was suspicious about it? They never gave her a strait answer but then told her "perhaps discount gun source would service you guys better so just go there.
To be completely honest if they decide they don't like you or don't like how you look/dress, you will be judged and assumed to be a criminal at lock and load. We have been to almost all of the gun shops in Las Vegas in the past 10 years we have lived here and have never been treated like this EVER!!!
Save yourself the time and trouble and go to a different gun shop. Discount gun source is great and they have way better prices anyway. The only reason we sent it to lock and load was for convince. HUGE MISTAKE!! Dgs will take care of you way better than these A HOLES!!
Every 1 star review I've read on yelp about lock and load has been 100% accurate and exactly how we were treated. Mean looks, staring as if we were trying to steal, bad customer service, they deliberately make you feel uncomfortable, ignored by basically all of the staff until they felt like helping us and for a legal gun shop they're extremely paranoid. They actually told me "we don't know, you could be an undercover atf agent" I just looked at them and laughed then told them that's funny.
It's curious to me why they're so paranoid about atf if they're a "legal shop"... It seems like they're doing shady transactions like overlook certain things for specific people (like they're friends for example).
I wouldn't doubt that the all of these "great 5 star reviews"!are employees, friends or family of the employees/owner(s) because from those 5 star reviews that I've read compared to myself and my fiance's experiences as well as the other one star reviews are complete opposites an
It just shows what kind of business they're running.
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