I have a 2013 Sonata purchased from Goshen Motors with over 60,000 miles and I really like the car…read more I also like the service from Goshen Motors, they are very polite, helpful, and the service men/women do an excellent job. However, I did have some trouble with a response to a rust issue that started UNDER the license plate and grew over 1-2 years. It was definitely a manufacturing defect and not damage. Hyundai warranty refused to cover it since it did not 'break through' both surfaces. That makes the rust warranty about useless unless you want to wait for years until your car has an actual hole in the body! The good note is that the dealership gave me a nice discount on the repair and I am very satisfied with the service department, the body shop, and the dealership. On the other hand, it did cost several hundred dollars to repair a 2" rust spot instead of being covered by a useless Hyundai warranty!

So short story, I received a mailer and you opened tabs on it to see if you had won something and…read morewas surprised to see that the prize was supposed to be $1000 cash for the matching things under the tabs. The mailer had instructions to call a number which I did and I told the lady whose name I believe was Kim what I had received and what was under the tabs . I asked her if I had won $1000 as indicated on the mailer, she said yes. So I drove straight from work in Mishawaka down to Goshen and had every intention of at least test driving a hybrid. I was greeted by a young and he motioned for me to sit down and proceeded to tell me that what Kim told me was not necessarily true, I had won something but not necessarily the $1000 dollars as indicated. Typical stealership!!!!

The service staff at EBY has always been knowledgeable and friendly. Today I was Experiencing a…read morenoise in the front of my truck. Zach the technician said my 4x4 hubs were not disengaging. He immediately repaired the problem, serviced the truck, and got me on my way. I need My truck to earn a living and the service staff at EBY keep me rolling. If you drive a Ford you need EBY. 11/13 I just Had my truck serviced. I asked Ryan to check my belts and batteries as I was Having electrical issues. Belts OK batts not good. It is a relief to know that EBY employ professional technicians that take pride in their work and try to catch issues BEFORE they become a problem. Thank My tires were slipping in the snow and ice, my oil needed changing, a headlight was out, light on the dash said I had a problem with my exhaust system, and I was out of windshield washer fluid. Ernesto and Damon jumped onto my repairs and found my brakes were worn and my front right drive hub was seized in gear--no wonder my mileage was declining. All was repaired and tires replaced. My next service is FREE and I get $200 off the price of my tires. Thank you, gentlemen. 05/04/23 Thank you gentleman! Each time I come In for a service yall treat me like royalty. My truck needs are attended to and I can Partake in the best GIANT coffee machine I have Seen and fresh popcorn is almost always available. The staff is friendly and helpful. Troy the service manager solves any problems before they occur. I repeat--Thank you, gentlemen! 07/07/23 My oil pan was dripping and blowing oil underneath my truck--a DOT no no. I worked With the service Dept to find a time that they could perform the repairs to my oil pan. I was Told it would take 2-3 days and I needed Transportation. EBY arranged with Enterprise rental for a car at a discounted rate on Wednesday. Today is Friday and my truck is finished! EBY service always steps up to give excellent service and the staff is friendly and courteous. The sales department makes you happy but the Service department keeps you on the road.

If I could give Sam Mania And Aaron Knisly a 0 I would! Customer service was horrible!…read moreCommunication was horrible! I had to message them back to get information that was promised by end of business day and then still nothing by 2:30 the next day so I had to message and ask for numbers. Then had the nerve to say we were waiting on the banks and the picture he sent me with the numbers was from 5:42 pm the day he said he was going to give me the numbers so lie! Then extremely low balled me on my trade with no negotiation what so ever and then told me they would have to fit me into a better vehicle when they are the ones who chose the vehicle ! These guys are clowns and need to learn better customer service as well as give better info from the customer before choosing vehicle! Build better rapport with customer and treat all customers the same !

Yikes. I purchased a car 4 years ago from AutoPark with the intention to treat it well and…read moreeventually trade it in down the road. I was charged $5 for a "vehicle history report" which stated no accidents. When I recently hired an auto broker to negotiate a trade-in for me, they emailed me explaining the car's Carfax report had a major accident before I bought it with over 5K in damage. This decreased the trade in value by almost half. I bought this car in my early 20s not realizing I should've have bought or asked for a real Carfax report. It's incredibly shady, cheap and wrong of the dealership to have reported my vehicle as without accidents! I learned my lesson the hard way with this one. Beware and make sure you have a real vehicle history report.

Corey helped us find our dream car while not trying to force us into a car we didn't want. I would…read morerecommend Instant Auto to anyone! The process is a little long but well worth it in the end. The cars we test drove were all very nice and very clean. Corey was also very detailed with us through the whole process and very knowledgeable.

Loved the car that my wife and I purchased. The hangup is the fact that the car had a recall 4…read moremonths prior to us purchasing the car. The dealership knew nothing about the recall and required us to make the arrangements to get it serviced. The salesman we dealt with was fantastic and worked hard to take care of things for us, but the manager was rather useless to us. In the future I would not make another purchase from this company and would not recommend them to family or friends.

Jack ( the owner) is a true gentleman, honest and a pleasure to deal with. We bought a street rod…read moreand he was extremely helpful and realistic on the price. He was also very helpful in recommending an auto transporter which again turned out to be an excellent experience. I have foll0wed up with him a few times since the purchase to ask questions about the car and he has been prompt in replying and very helpful with information. I had a great experience with Dunlap Auto Sales and highly recommend them. A+

Owner is an asshole, the other salesman is friendly. I'd recommend you to inspect the car before…read moreyou buy it. They aren't as reasonably priced as they seem.

I bought a car back in February of 2024 and within 2 weeks of ownership the transmission went out…read moreand S&H really didn't want to do the warranty work but they had to anyways due to being within the 30 day period. I got my car back after 2-3 weeks of waiting for parts and them to do the labor and i checked it out and there were bolts just laying on top of the bell housing and intake piping was never installed properly. Here we are on October 21st with another blown transmission. Thanks S&H greatly appreciate it I also love dumping money out of my pockets. Must have been a high mileage transmission from a junk yard.

From the owner: Products Cars, Trucks, Hatchbacks, SUVs, Sedans, Vans,…read moreLimos, Hot Rods, Classics, Motorcycles, Boats, RVs, Motor Homes Services Financing Available Brands Ford, Chevy, Dodge, GMC, Mercedes-Benz, BMW, Nissan, Toyota, Jeep

This is now Axius. My experience there was very sad. I made an appointment a day in advance to have…read morespark plugs and transmission fluid replaced. I left the car the next day for service and about the time it should have been done they called and said they did not have the parts on hand so it would be the next day. At this point I cancelled and found a local repair shop that performed the work for $800 less than quoted by Axius.

It's now Axius and the Sorg feel is gone. I've been there twice now for parts and feel like they're…read morejust trying to upsell you. This last visit I had a rattle noise going over bumps. They proceeded to tell me I needed new struts, brake pads, and rotors. $2500. I'm not sure how a broken strut (according to them) is now all new brake parts. I'm doing the repairs myself for under $400 after paying $165 to find the broken strut. Theyre also very slow at calling back as we had to call them several days in a row just to try and schedule an appt. Will not make the drive anymore as the service/tech knowledge doesn't seem present.