Horrible service I was dealing with Roman mavado. He was super nice when taking my money and very…read morerude when my car broke down the first day I bought It. he lied and told me that the van I wanted was sold and when I got there it was still there turns how he was money hungry and thought he can get more from another customer. he told me once I paid the vehicle off he would over night the title and that was another lie it's been over a week and I still have yet to receive the title. I don't recommend anyone to buy anything from this lot.

I would never recommend this place to no one!!! I was referred to them from a great friend who has…read morebrought Sal the so called owner nine plus years of great business and I was one of them to only give me a lemon and they knew that I tried so many times to contact the same owner who took most of my money and told me if I ever needed something just communicate that's a complete joke my vehicle needs so much work I paid it off and for them to not even have my title ready because they didn't think I was coming to get it this place is just like the dad off the movie Matilda Runnnnn

I was on my way into South Bend when my check engine light came on, several hours' drive away from…read morehome. I stopped into Jordan Ford without an appointment, and they very quickly made time to check out the car and give me some likely causes. I felt better getting back on the road and was able to share that information with my shop at home. Thank you Jarrid for fast and friendly service!

We're traveling across country in our RV and thought we had transmission problems. Our motorhome is…read morebuilt on a Ford chassis so we took it to Jordan Ford. The diagnosis turned out to be a bad catalytic converter. Jordan Ford was very helpful in getting us a new converter And installing it and had us back on the road in just a couple of days. We feel like the service was superior and the pricing Was fair.

Updated Review: CAC has helped to resolve all issues that were caused by USPS not delivering our…read morenew car title. I appreciate their help in fixing any problems that came up, and continue to be helpful. I would continue to recommend them for any new used car purchase! From the moment we stepped onto the lot, we were greeted with a genuine smile, and want to help us find the right car. We were on a tight budget, having just lost our Jeep in a car crash. We settled on a very reasonably priced Chevy Equinox after taking it for a drive. The purchase couldn't have gone any smoother. This family owned auto shop does everything right, and I would recommend them to anyone in Illinois, Indiana or Michigan. They had plenty of options for financing, and were eager to help. I usually loathe doing anything with buying vehicles, but this was the best experience I've ever had at a dealership. There was no pressure during the sale, and we drove away with a like-new used car for under our budget. If you are looking, please stop by CAC. They deserve your money.

Do NOT buy a car from this place!!! I bought a car from them after 45 days the engine needed to be…read morereplaced!!! They did NOTHING to help me in this situation!!! I had to replace the engine which was $4200!! The mechanic who put in the new engine informed me that the engine they had in the vehicle was a junkyard engine with broken pieces throughout!! Please please buy elsewhere they do NOT deserve your business!! I will also be contacting the Better Business Bureau about these crooks!! Merry Christmas to me!!!

These guys are the real deal! From start to finish, a total class act! Everyone at Basney from…read moreChris Egan, to both of the Chad's are super friendly, helpful, honest, funny and they beat the snot out of any Chicagoland dealer. No games and total honesty are rare in this industry but Basney BMW does both. Never tried to upsell, didn't try to hide any fees, just total transparency. After working out the details remotely, I took a train ride to South Bend and was in and out in less than 30 minutes. I have purchased a lot of cars and this was the easiest deal ever. I have to say that even including my train ride and the drive back I can almost guarantee that I still saved time versus the time it would have taken negotiating with the dealers in the Chicagoland area...and the train ride was pleasant to boot. Anyways, if you are within a day or two drive, I think it is well worth it to shop Basney BMW. You will not be disappointed with how you are treated. I am sure I will be a return customer too.

Best car buying experience I've ever had. No hassle, no pressure. Tim Baransky and Denny Moss were…read moreboth great to deal with.

Took me in without an appointment, the wait wasn't bad, walked the car as well. Friendly serviceread more

We had an appointment to check if our car was part of a recall and we were promptly taken care of…read more They fortunately had the parts needed so we didn't have to return. We live 45 minutes away. Their courtesy cars were all out so while we waited, Jeff checked on us numerous times providing refreshments and offering to drive us wherever we wanted. The work was done sooner than expected. What we appreciated the most was his attention to us.

We wanted an inexpensive but good quality vehicle for our son who just getting his driver's license…read moreand were recommended this place by a gentleman at Concord Cars. We went, found a Subaru Forrester, ran a Carfax on it and then paid cash for it. That was on December 21st. As of today, it just up and stopped running while being driven. When we called to see their thoughts on it, we ended up talking to whom I assume is the son of the owner. His repeated reply was "it was sold as is". We get that, but there is such a thing as integrity and wanting to make things right. He did not even offer to have it looked at. When asked when the owner was going to be in... well, he conveniently is going to be gone all through next week. At the bottom of their website, it states the following ... "Market Motors used cars in Elkhart Indiana is committed to you. When you are purchasing a used car, truck, van or suv, our goal is delivering complete customer satisfaction. Stop by Market Motors in Elkhart Indian and enjoy the Elkhart experience ... It's Worth The Trip!" NO ... it is not!

Very nice and honest dealership, got a good car at an honest price, they were very friendly and…read moreeasy to work with, if you need a good car under $10k this is definitely the place!

May 2022 I purchased a vehicle here and I was talked into buying a warranty for $3500 at the time…read moreof purchase. Immediately after taking delivery I noticed there was an alignment issue when driving at highway speeds. This made me question that the car had been gone over thoroughly as the salesperson stated. My next visit was for service on a loose sway bar/ noise when cornering. The service manager informs me that the warranty claim was denied for the amount of $800. I started asking question about the amount he was now trying to charge me and what exactly was getting replaced. He backpedaled and lowered the amount for what turned out to be replacing the $100 end links. No wonder the warranty claim was denied. The following visit/ last visit. I bring the car in for check engine light. The car needed a drivers side oil control valve. The service manager tells me the warranty claim was denied for $1200 repair. He then informs me the dealership ended business with this warranty company and that they are now not covering claims as a result. He says I should cancel my warranty with them and try to get a refund. For good reason I look into the repair to get my car back on the road and can't understand how a $300 part direct from Subaru that has 4 bolts fastened onto the bottom of the car will cost $1200. I take the car home and purchased the part from Subaru and spent 20 minutes fixing issue completely. They sold me on a warranty and then abused the warranty company by over estimating repair costs which in turn left me with denied claims. I got 0 value out of the $3500 warranty they sold me on and I have now spent several months trying to get an unknown amount back as a refund. Finally just over a month ago I finally found out what that amount will be a measly $1,700 in which I'm still waiting for. If I had read a review like this to go off of I would have never stepped a foot in their door. Take it as you will... my take is they have zero integrity

We just bought a used vehicle from Asian Concepts--James Hayes, in particular... wanted to express…read morejust how GREAT of an experience we had working with James on this transaction! James was our salesman, our finance person, the whole shebang--not like some other dealerships where you're shuffled from person to person, everybody trying to sell ya something (no hard selling here)--James was IT, in a nutshell, and we totally appreciated that fact, along with his "easy going" attitude. When things got a little 'rocky' during the deal, James kept his cool...he was calm, composed, and friendly with everyone involved... how awesome is that?!? (and yes, my husband and I DID notice that!) We're also extremely happy with our purchase! 10-STARS FOR JAMES HAYES AT ASIAN CONCEPTS!!! ~Preston & Leann Smith

Purchasing a vehicle is a major life purchase, and Shawndel Gordon made the entire experience easy,…read morefriendly, and completely hassle-free. From start to finish, Shawndel was straightforward, relaxed, and pressure-free. He took the time to answer questions, explain options, and ensure I was comfortable throughout the process. His professionalism, honesty, and customer-focused approach made what can often be a stressful experience enjoyable and seamless. The level of service provided exceeded my expectations. I highly recommend Jordan Automotive Group, and especially Shawndel Gordon, to anyone looking for a vehicle and a truly exceptional buying experience. Thank you, Shawndel, for all that you do!

We had an outstanding experience working with Andrew. His attention to detail and dedication…read morethroughout our shopping and buying process was exceptional. You'll get a friendly, knowledgeable, and committed Jordan employee who treats you like family.