Update: they are STILL sending me messages as of today. Absolutely RELENTLESS in their pursuit of a…read moresale!

Worthless!! My brother traded my motorcycle in for a 2020 ford f150 he took the truck home after…read moresigning all of the paperwork and finalizing the deal. There was a co-applicant on the loan and she has received a call from Grote automotive and was told to lie to the bank about their income and was informed that the loan application was modified to get the loan approved for a decent interest rate. They've decided to call the bank themselves and tell them Grote was wanting them to lie to keep the truck at the rate it's at. Do not use these junk people they're worthless they will do everything to get that deal out underneath you.

This is now Axius. My experience there was very sad. I made an appointment a day in advance to have…read morespark plugs and transmission fluid replaced. I left the car the next day for service and about the time it should have been done they called and said they did not have the parts on hand so it would be the next day. At this point I cancelled and found a local repair shop that performed the work for $800 less than quoted by Axius.

It's now Axius and the Sorg feel is gone. I've been there twice now for parts and feel like they're…read morejust trying to upsell you. This last visit I had a rattle noise going over bumps. They proceeded to tell me I needed new struts, brake pads, and rotors. $2500. I'm not sure how a broken strut (according to them) is now all new brake parts. I'm doing the repairs myself for under $400 after paying $165 to find the broken strut. Theyre also very slow at calling back as we had to call them several days in a row just to try and schedule an appt. Will not make the drive anymore as the service/tech knowledge doesn't seem present.

READ BEFORE BUYING FROM HERE!!! I drove an hour to look at some of their vehicles. I ended up…read morepurchasing a 2012 Jeep Patriot from them and can say the buying experience was better than most. However, I drove the car for 12 days and the transmission went out. It's now been in the repair shop for 26 days and will be there for another two weeks because the CARS Protection Plus warranty that they're so generous to give you when you buy the car is a joke. The warranty company has been a living nightmare to deal with and Main Street Motors has stopped responding to my calls and emails. I've filed multiple complaints against this scam of a dealership but unfortunately Indiana is an "as-is" state, meaning I can't hold Main Street accountable for any of this. I went to them because they had really good reviews so before you go there, pay attention to the bad reviews.

READ BEFORE BUYING FROM HERE!!! I drove an hour to look at some of their vehicles. I ended up…read morepurchasing a 2012 Jeep Patriot from them and can say the buying experience was better than most. However, I drove the car for 12 days and the transmission went out. It's now been in the repair shop for 26 days and will be there for another two weeks because the CARS Protection Plus warranty that they're so generous to give you when you buy the car is a joke. The warranty company has been a living nightmare to deal with and Main Street Motors has stopped responding to my calls and emails. I've filed multiple complaints against this scam of a dealership but unfortunately Indiana is an "as-is" state, meaning I can't hold Main Street accountable for any of this. I went to them because they had really good reviews so before you go there, pay attention to the bad reviews. If I could put 0 stars, I would.

The service staff at EBY has always been knowledgeable and friendly. Today I was Experiencing a…read morenoise in the front of my truck. Zach the technician said my 4x4 hubs were not disengaging. He immediately repaired the problem, serviced the truck, and got me on my way. I need My truck to earn a living and the service staff at EBY keep me rolling. If you drive a Ford you need EBY. 11/13 I just Had my truck serviced. I asked Ryan to check my belts and batteries as I was Having electrical issues. Belts OK batts not good. It is a relief to know that EBY employ professional technicians that take pride in their work and try to catch issues BEFORE they become a problem. Thank My tires were slipping in the snow and ice, my oil needed changing, a headlight was out, light on the dash said I had a problem with my exhaust system, and I was out of windshield washer fluid. Ernesto and Damon jumped onto my repairs and found my brakes were worn and my front right drive hub was seized in gear--no wonder my mileage was declining. All was repaired and tires replaced. My next service is FREE and I get $200 off the price of my tires. Thank you, gentlemen. 05/04/23 Thank you gentleman! Each time I come In for a service yall treat me like royalty. My truck needs are attended to and I can Partake in the best GIANT coffee machine I have Seen and fresh popcorn is almost always available. The staff is friendly and helpful. Troy the service manager solves any problems before they occur. I repeat--Thank you, gentlemen! 07/07/23 My oil pan was dripping and blowing oil underneath my truck--a DOT no no. I worked With the service Dept to find a time that they could perform the repairs to my oil pan. I was Told it would take 2-3 days and I needed Transportation. EBY arranged with Enterprise rental for a car at a discounted rate on Wednesday. Today is Friday and my truck is finished! EBY service always steps up to give excellent service and the staff is friendly and courteous. The sales department makes you happy but the Service department keeps you on the road.

If I could give Sam Mania And Aaron Knisly a 0 I would! Customer service was horrible!…read moreCommunication was horrible! I had to message them back to get information that was promised by end of business day and then still nothing by 2:30 the next day so I had to message and ask for numbers. Then had the nerve to say we were waiting on the banks and the picture he sent me with the numbers was from 5:42 pm the day he said he was going to give me the numbers so lie! Then extremely low balled me on my trade with no negotiation what so ever and then told me they would have to fit me into a better vehicle when they are the ones who chose the vehicle ! These guys are clowns and need to learn better customer service as well as give better info from the customer before choosing vehicle! Build better rapport with customer and treat all customers the same !