We rented electric bicycles today from North Star Sports. I never rode one before, my wife did so…read moreonce. From the minute we arrived, Pete was very attentive and helpful. He made sure we had the right sized bike, he taught us how to use it, potential pitfalls, sized our helmets appropriately, and did not rush us. He also shared a great tour that is a must see - go around Lake Champlain from Burlington on the Bike Trail - it is easy and has fabulous views. This is a don't-miss tour the price was similar to others in the area - not cheap but worth it I highly recommend North Star Sports without reservation. Although Pete was excellent, all the employees there seemed very customer centric

They seem okay. Bought a bike and they are responsive. Not a lot of choice in accessories.read more

Huge selection of gear for all seasons and super helpful staff always willing to help you out with…read morerecommendations for whatever you're looking into. They have a great selection of Patagonia gear plus their sister shop the Patagonia store of Burlington aside from clothes. They have an awesome selection bikes even some electric ones!

This store located in downtown Burlington it's very cool. As soon as we came we were…read moregreeted,awesome. The store is perfect for those who enjoy skiing. We bought a bib and a pair of pants for snow. The staff very friendly. I enjoyed the two story building. The staff came often to check on us. Greatly appreciated, as I said staff very friendly. I recommend this store, good prices, affordable and fun to walk around.

Julie was extremely welcoming, helpful and informative in the repair of my e-bike. She took the…read moretime to repair and test ride it to ensure it ran right. She's runs a very honest business with fair prices. I'd recommend her to anyone having issues with their bike, as well as anyone in need of an upgrade.

This shop was very disappointing. I spent $75 dollars to fix my bike and the next day it broke! I…read moreknow this shop was the root of the issue because it broke in the same spot they "fixed it". Don't go here, she also trying to upsell me and get me to spend more money.

Helpful staff great product selection plus a bunch of cool consignment gear for sweet deals in the…read morebasement!

A really tremendous store. They've got everything outdoor related. Selection is WAY better than…read moresomewhere like REI, and the people that work here really know a lot about the stuff they sell. The prices are usually pretty good too

Bike Recycle of Vermont is a nonprofit, social service & educational bike shop, operated by the…read moreBurlington Bike project. Just met Dan, the shop's manager, and great guy, who was with another customer when I arrived. Dan took the time to fully listen to the previous customer's needs before checking in with me, which is a great thing if you're a customer. Highly recommend! Also, be sure to check their website for classes on bike maintenance.

I highly recommend Chuck's Bikes. My wife's tire ruptured on the Lamoille Bike Trail and they…read morereplaced both tires promptly and at a very reasonable price. The original tires were 700x35mm and were not ideal for packed gravel. The bike tech recommended and fitted some nice 700x40mm tires with treads appropriate for this trail. We were back on the trail with minimal time lost. I don't usually write reviews, but this bike shop deserved it.

I am the type of buyer who does a ton of research before making a purchase. The bike I decided on,…read morethe Marin DSX FS, checked all the boxes. Appropriate price, a versatile bike with good components, and a color and style I liked. Fortunately for me this is a bike carried by Chuck's Bikes in Morrisville. The bike I bought from Hank at Chuck's Bike's turned out to as perfect for me as I had hoped. But what I wasn't aware of at the time was that this bike purchase turned out to provide me with the best retail experience I've ever had in my 55 years of life. For Hank, the customer comes first before his own needs. He wants the customer to have a bike that fits right, that is appropriate for the type of riding they will do, and wants that person leaving his shop thinking that everything was done to make him or her happy. I spent a fair amount of time at Chuck's Bikes the day I purchased. I never felt rushed. I discussed with Hank and his 2 employees the best ways to make the bike fit and work for me. All three were patient, extremely knowledgable and kind. I couldn't believe how busy this small bike shop was that day. But I can see way. I can totally understand why Chuck's Bikes is the only store I've come across with a 5/5 rating. I think most of us who have shopped there would double that score if we could. I feel fortunate to have crossed paths with this shop and the good folks who run it. Maybe I did something right that set me on the path to have that interaction. If you are looking for a bike, make sure it's a brand that Hank carries at his shop. You will thank your lucky stars.

Always great service at a reasonable price been taking my bike there for over 20 yearsread more

Great bike shop but one on the bike mechanics has a condescending, terse, snappy attitude that irks…read moreme whenever I speak with him. All the other employees are great.

Brought my sons bike in, they had the problem fixed in less than 5 minutes. Incredible customer…read moreservice.

Brought a almost new Trek bike in for service with rubbing front disc brakes, was told it was a…read morebent front rotor, spent over $100 for all new discs and I thought all new pads. I had the same rubbing problem when I got it back, took it back in and was told the Tektro brakes don't work well in cold weather cause of the fluid, which wasn't true since it had been sitting in their shop all night. And was told they needed bleeding. Decided to just do it myself and pulled the pads on the front brake that were rubbing, and realized they were the original Tektro pads and weren't replaced, unlike the rear, which doesn't make a lot of sense. Cleaned the pistons with alcohol, exercised them, and oiled them up and solved the problem myself.