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Lobster Gram

2.6 (96 reviews)
Closed • 8:30 am - 5:00 pm

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Got a gift certificate and ordered king crab legs. 1st batch were sniw crab size and were dry and stringy bad taste. So I called them, they were nice and did replaceme them. The 2nd Ordered arrived size was decent but again dried out and stringy. We get them locally for about the same price and no shipping costs and never got Bad legs.

Easy ordering online.
Al M.

As a native New Englander transplanted to the industrial Midwest, I've been a lobster aficionado my whole life. Michigan, however, is a long way from the craggy coastline of Bar Harbor, Maine. That explains why I've also been a loyal customer of lobstergram.com for many years. I like to keep a few pounds of Lobster Gram's fully cooked and frozen lobster meat (claw, arm and knuckle meat) in my freezer to take out and thaw when the craving for a "lawbstah" roll hits me. The lobster meat from lobstergram.com consistently makes a perfect roll whether you prefer the cold, mayo-celery Maine-style roll or the warm, buttery Connecticut-style roll...The Great Lobster Roll Debate. When my latest order of lobster meat and unsalted clarified butter was mistakenly shipped to Georgia instead of my home in Michigan, Lobster Gram's dedicated customer service team jumped into action and rushed me a replacement order that arrived this morning. Thanks Lobster Gram! You not only have an outstanding product but also have an awesome customer service team on call at all hours to make sure your customers are completely satisfied. Five big stars!

Disappointed in the service and lobsters. The lobster bake came in and the lobsters were dead, the corn dried, the potato's were soft and the lemons were soft and black bruises. The worst part was how customer service handled it. Or didn'thandle it.

You didn't deserve to die this way.
Anna R.

I don't even know where to begin here. I'm leaving 3 stars because LobsterGram wasn't really at fault here. Let me set the scene: it's 4:00 pm on New Years Eve. I come home from work (pretty high stress job) and have a notification that I had a package delivered. I pick the package up, walk into my apartment. The package is a sealed styrofoam cooler. I'm thinking that it's some sort of frozen food or what the hell ever. I can't even begin to describe the sounds that came from my body when I opened the package to find two live lobsters crawling around. (Note I did not buy these, they were sent as a gift). I immediately entered a complete nuclear meltdown with screams, tears, and hyperventilation. This gift has now turned into a fucking problem that I have to deal with. My first thoughts were to either release them into the ocean or buy a saltwater aquarium and become a lobster mom. These lobsters were rather lethargic and didn't appear to have a high likelihood of survival in the ocean or in the home I was going to try to obtain. So there I was, sobbing in my living room with two lobsters who certainly did not deserve this end to their life. A lot of screams of "WHAT THE ACTUAL FUCK" Happened as well. After brainstorming with my equally shocked but supportive partner, we reached out to some friends who agreed to rearrange their NYE plans to help my emotional stability and humanely end the lobsters lives. What can LobsterGram do to improve? Maybe ensure that the recipient knows that they are going to receive living creatures in the mail. Maybe give them the option to select something else. Maybe nudge the buyers to check with the recipient that they are not going to have an epic meltdown over getting two live lobsters delivered to their home. This was the worst gift I've ever received and I can only hope to leave this bullshit in 2019.

Nicole W.

Just got a couple live lobs delivered to my home. Had a fantastic experience. The lobsters arrived right on time and were alive and kickin', well actually they were a bit jet-lagged initially but they perked up. I was amazed to find that they were so fresh that there was no fishy smell at all. The box comes with everything you could possibly need to create the perfect meal: a great detailed cooking guide, lemons, butter, bibs, crackers, picks and hand wipes. I can't wait to do it again! Little expensive but you can find coupons online.

Andrew W.

I have heard about this place on WGN radio (local Chicago station if anyone else is reading this) for years and I finally decided to get this for my dad for his birthday. It was perfect and easy to do. I went onto their website to check everything out then I decided to call their 800 # because I like to talk to actual people! I was surprised to be talking to someone in the US and not someone over in India and they happened to be extremely enjoyable to talk to. My dad loved the gift. It was a couple of 1.5 lb live lobsters and a perfect present for the person who already has it all (who can turn down food!!!) I do admit that it is a little pricey but it's a completely unique experience and great for a gift every so often. My dad is sold and now I have an easy gift for him for every occasion. (phew!)

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Delivery was on time. Crab legs arrived fully frozen and were excellent. Will definitely order from Lobster Gram again.

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Charged twice for a gift certificate when customer service said they cancelled the previous order.

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Frank's New Fresh Market - Receipt with Secret service charge  for meat of the shelf

Frank's New Fresh Market

3.0(45 reviews)
2.4 mi
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A little over a year ago I ventured in here to find a few things. I had heard really good things…read moreabout the place. I also got a little disclaimer from my friend that told me about the place that I'd need to know what I was looking for because asking for help was off the table unless I wanted to learn Espanol, fluently and fast. Unfortunately, true to his words, NOBODY spoke English and I left after trying to get help, empty handed and disappointed. Earlier today while passing by I wanted to see what the place was like under the new ownership. It seemed decent and I found what I was looking for (at a pretty good price!!!) but then I called to ask a question tonight and spoke to someone who kept apologizing because he didn't speak English and hung up on me while I was trying to google translate. Bangs head against a wall. Look, I get that many of their employees speak ESL and I have nothing against until and unless it interferes with serving the customers. From what I've seen their client base from both of my visits seems to be pretty heavily from English speaking customers. I'm increasing my very bottom of the barrel 1 Star review by 2 stars because within *minutes* of posting my review I received a message from Franks Corporate office which is almost unheard of. I WISH my clients would be 1/10th as attentive to their social media footprints. I may be compelled to give them another chance based on that alone but if the language issue comes up again as a hinderance to me being a customer I'll probably be done with Franks and whatever else they change the place to in the future. I suppose I'll call back tomorrow and ask the same question I tried to ask tonight. We shall see.

Permanently closed now. They moved to Bensenville. Sad to see them go... it was nice to have a…read morereasonably priced, caring grocer in the area.

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Grecian Delight Foods - Italian Herb Focaccia  flatbread

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I used to find Gyros Kit at Walmart but no more i have Togo to Cub Foods separately to get your…read moreproduct. I used to have Togo to MPLS to Import Shop but was glad when I found your Gyros Kit. I have been to restaurants like Its Greek to me in Mpls too & now closed Georgie O's in st Paul Eastside. Your Gyros Kit is good. Would like to know where else it can be purchased? 5 stars! Keep making them yummy

Many of the Greek ladies I know used to love your Pastitsio. We would buy 2 -3 or even a case of it…read morefor the holidays. For about the last two years I have heard nothing but bad reviews about it. They are all complaining that the recipe has bee changed that there is less meat and it tastes as though bread has been replaced by some of the meat. The cream topping is no longer creamy which appears to have less eggs and more flour. We beg that you return to making your old recipe! It is so much easier to purchase what used to be a wonderful product which was just like home made instead of having to make it ourselves. None of my friends will be purchasing it this year for the holidays. Once we are assured that you have reverted back to the old recipe we would be happy to purchase your product again. Mary C

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Lobster Gram - seafoodmarkets - Updated October 2026

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