I am so fed up with this store. What follows is an honest review from someone who has been a customer of this location since it first opened its doors.
Negatives (here's what's wrong):
The prices for so many products are not listed and it's not just that they're not listed on the floor, they're also frequently not listed in the system. The result? They end up wasting your time and holding everyone up in line behind you. During peak hours, there have been many occasions where there are not enough registers open to satisfy the check-out needs of customers. The produce department is underwhelming and when I've had the opportunity to shop elsewhere, I've paid far less for far better quality. I am often looking for items in this section that are basic and should be in stock on a regular basis, like dill. On one occasion, when I did happen to find dill, it came with an unexpected "gift"--a family of dead moths! As for expiry dates, I have found expired products, like meat and soda pop, that were being sold at full price. Consuming overdue meat can be dangerous. The frozen section at the east end of the store is sparse, at least in comparison to what it offered some years back. For example, there are few truly vegetarian products available. Live music, a superfluous specialty cheeses section and a new free coffee stand do not eclipse the fact that too many grocery and other store essentials are lacking significantly. Why are customers being charged for bags? Environmental reasons? Greed? I can't rule out the latter explanation, but the former one I can. What do they think most people have to buy, if they don't buy plastic bags to bring their groceries home in, to dispose of their household waste? Lots of PLASTIC trash bags! Longos isn't cheap either, but at least they bag your groceries without reluctance and provide as many bags as are required for free! Post a public review if you are unhappy. There is no reason for anyone who has had similar experiences to continue to put up with sub-standard, or worse, service. If you must shop here, do yourself a favour and check your bills. I have overpaid for items many times. Yes you do have to return to the store with your receipt and present it to customer service, if you realize you've been overcharged after bringing your groceries home. However, at least you will be reimbursed for the full amount and if you still want the item, it will be free.
Positives (sorry...there are only 2):
1) Convenience--located above a TTC station.
2) If you happen to notice that they've overcharged you for an item or items, the item will be free upon return to the store with a receipt--however, I believe this is true for most if not all locations. read more