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Palm Desert, CA

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Paul Kaplan Group

Paul Kaplan Group

(96 reviews)

When my wife and I began the process of relocating to the desert, we had so many questions. How do…read morewe deal with the heat? What type of home did we want? What community do we want to live in? And, importantly, how do we find the right agent? Luckily, we met DAVID KAPLAN and his partner, ELLEN PARIS during one of our many open house journeys. David was sharp, open and honest. We immediately liked him. When he introduced us to the knowledgeable and efficient Ellen, we knew we had the right team. They showed us homes we wanted to see, homes meeting our criteria but ultimately weren't right, and helped refine our search. They were patient and professional throughout, recognizing that this was our journey. When we found our home, they ably took on the negotiations, overcame hurdles, and helped us successfully closed the deal. Ellen and David did what good realtors do. They empowered us to make the decision we wanted for a place we wanted to call home.

In August we were referred to Niko Esposito of the Paul Kaplan group as we were searching for a…read morehome in the Palm Springs area. We were relocating from another state, and before we ever reached California, Niko was generous with important information for us to consider. As one would imagine, we had many questions about how to proceed and where to look. When we met up at our hotel in Rancho Mirage, Niko listened to our proposals and discussed our views for over an hour. Then we struck out for the most likely areas where we could see homes in our price range. Throughout the day, we visited homes and got to know the area thanks to Niko's expertise. When a realtor is as personable, knowledgeable and as natural an educator as Niko, it is a unique experience. She has never missed a beat when addressing our questions. Her responses to sudden questions have been prompt and extremely helpful. The escrow and closing process occurred remotely and they were smoothly managed by the CV Escrow company. We wholeheartedly recommend Niko Esposito because with her capable and professional guidance, we were able to close on our new house early in September and we are now very happily settling in this week.

Diane Giannelli - First Nations - .......

Diane Giannelli - First Nations

(22 reviews)

About 6 months ago I started looking into moving my family to the high-desert from metro LA. It was…read morea big change & having never bought a house before, I was intimidated by the whole process. Luckily I have a friend in the area who recommend a great realtor (Karen Eckenroth) and Diane Giannelli @ First Nations for the mortgage. From the moment I met Diane I felt very at ease & taken care of. She was welcoming and there was a good mood in her office, including in the other clients. She explained everything clearly and alerted me to some surprising mortgage programs I wasn't aware of. She was also concerned with the realities of our young family's overall transition plan, which I appreciated, having recently lost my mother. To this day I think of her as like a cool aunt- always warm & sincere if I call w/a question; always asks about my family. But make no mistake- she is a no-nonsense business professional! Everything happened just as she said it would, we got approved at a great rate and she knew exactly how to handle every step in the (not-so-fun) escrow process. I always felt confident in her competence as she clearly has a very strong work ethic and takes pride in everything she does. Her office and appearance was always immaculate, and she has an eager & helpful staff to assist. If I have one "complaint" it's that I couldn't always get her on the phone when I had whimsical little questions here and there during the escrow process (although the staff could always answer these questions readily). But that's a healthy sign overall, I think- like difficulty in getting reservations at a great restaurant. She's busy because she's good. Best way to summarize might be: after meeting Diane the first time, relieved, I spoke to my wife and told her, "I just met the Oprah of home loans!"

The service and personal attention we received from Diane Giannelli was exceptional and…read morefirst-class! Her knowledge of the local market is extraordinary. She went above and beyond to ensure that all of our needs were met and that everything was handled thoroughly and efficiently. There is simply no possible way this outcome would have been reached if she were not gently steering all parties - via countless calls, messages, updates and most critically, her very sound advice! Diane is a first-class professional whose trust she carefully earned and will keep for many years to come! After the experience we just came through together, we would not consider working with anyone else for a mortgage. Period. Diane is amazing!!!

loanDepot - mortgagebrokers - Updated October 2026

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