These ladies are quick and professional. I definitely recommend them for your escrow needs. read more

Complete disaster. What kind of an escrow would be brave enough to risk getting a lawsuit by breaching their fiduciary duty to the buyer and just decides to cancel escrow after assignment? I am filing a lawsuit against Kirsty. We finalized our agreements, got the AOAA, buyer deposited the EMD and escrow decided to reject the funds out of nowhere. Never picked up the phone. Now our buyer backed out and I am filing a lawsuit to the buyer and the escrow. She had to legally obtain our signature before making any decision. DO NOT WORK WITH THIS COMPANY read more

Liberty Escrow Kris Cordell and her team (it's the Candy Bars that bring you in) The bonus is there just as sweet as the Payday Candy Bars ,Kris never missed a Payday in 20+ years. ( Escrow Closing 100 %) I really appreciate the professionalism and kindness you and Melvina have had with myself, my sister and my Mother. Youtruly are the hardest working most detailed person I have had the pleasure to work with. Thank You read more

I don't normally post reviews on yelp, but I figured this might be helpful for someone else. I had a VERY BAD experience with Kris Cordell, the owner and Sr Escrow Officer for this company. She was extremely rude and unprofessional. Do not waste your time dealing with her. read more

Unless you want to feel like you are on a bad reality TV show, I would not recommend this company. From phone operators who feel they can speak confidently to your file despite having no idea who you are to loan officers who can't remember what day you close, regardless of the fact you just corresponded the previous day, it's a non-stop thrill ride. I had to catch and correct errors in their work so my papers could be filed correctly, with only a cursory apology. And more incorrect documents followed... I have worked with a couple other companies in the Inland Empire that were meticulous and responsive, so this was a complete challenge. I have learned to demand who I want as my escrow company in the future. It definitely makes a difference. read more

Kristi and the entire team at Liberty Escrow went over and above to help me with my recent home purchase. Reading the reviews I understand people's stress because buying a home at any point is a real challenge and a huge commitment. You have to put your trust in a team, you've never met before, and hope that everything goes well for you. Sometimes stuff goes sideways, and you have to figure out a workable solution. And sometimes events are beyond everyone's control, including a talented escrow agency. That said, I had nothing but timely, accurate, and professional interactions with the entire team. They were efficient, diligent, and helped me with every aspect of my first time home purchase. I would recommend them to anybody buying a home in Palm Springs. read more

This company did not adhere to their fiduciary duty to our family. We had multiple process problems. There is 0 customer service they are horribly rude. We have been in litigation since Jan 2020 it is now 2023. Advise hiring anybody else. read more

Kristy and her team at Liberty Escrow in Palm Springs were professional and thorough with everything. She was very helpful and patient with me, as this experience in buying a home was very different from my last (and there were a lot of emails back and forth getting clarification). We also ended up not closing due to unforeseen circumstances, and that was handled well also. We appreciated working with this team, and would use them in the future!! read more

I would recommend this business and especially escrow officer Laura Jimenez. Buying a home is an extremely complex process(endless paperwork!) but Liberty Escrow made it all happen! They always returned my phone calls and had knowledgeable answers to my many questions. read more

I have been working with Kristy and her team for five years and believe she is tops in her communication and ability to get my transactions to close fast and smoothly. I have never experienced a delay or problem because of escrow. The whole office is super productive and the receptionist is excellent. read more

This is the WORST escrow company in the Coachella Valley and possibly Riverside County. Numerous errors done We were forced to use this company as it was the sellers choice, and I was the buyer. I recommend you look elsewhere and don't even consider this firm. read more

Hmm... hesitant to write this review. But I believe it's warranted... trouble with having documents sent out for signatures, here. I would highly recommend Veronica Rodriguez at Four Seasons Escrow for any escrow needs. I DO NOT recommend Liberty Escrow. Staff is, "nice" at it's best. Not efficient. Not consistent and pass on having documents signed by other parties, such as other TC's with other brokers. Just saying... they are lazy. read more

I would leave no stars if possible. This is a company that just doesn't care about their customers. Would never use them again.

I'm dealing with this company right now, and they are just increasing my stress level. It's already stressing enough buying a house, The people that work there are not nice and don't use docusign. It just makes the process less efficient. I had them mail me the documents and they couldn't even give me a prepaid envelope to mail back, and the person I needed help from wasn't in the office today, but nobody in the rest of the office could answer my questions. Won't be recommending this company. read more

They didn't request the HOA paperwork for our closing until the last min so we had to pay rush fees and the closing got delayed.

Two of my IRA investments were in escrow at Liberty Escrow while the company serving as my IRA custodian was in the process of selling its IRA-related business to another company. The difficulty in transferring my IRA account was compounded by confusing and conflicting guidance from different customer service representatives, which in turn made Liberty Escrow's role extraordinarily complicated. However, Kristy Cordell and her team at Liberty efficiently worked through each obstacle presented to achieve successful closings. Their expertise, perseverance, and patience were truly amazing. For an escrow company second to none, I wholeheartedly recommend Liberty Escrow in Palm Springs. read more

Beware...still trying to get money they owe me ..and I keep getting run around . Its going on 2 months ...the fuse is burning .. read more

Wanted to do a deed transfer from my deceased wife's trust to mine on a condo on Indian Land. The transfer became complicated when I found that a HARP refinance we had done with a bank in 2012 had never been presented to the Bureau of Indian Affairs for approval and was an "unauthorized" refinance. Melvena Schaefer and her Escrow Assistant, Christopher Ferratt, were knowledgeable, efficient, and a delight to work with in dealing with the BIA and in handling the deed transfer. Would give them 10 stars if I could. read more

Christi is rude ,unprofessional, yelling on the phone ,take a course on custumer skills, you are ridiculous!

I am a Realtor and sold my own condo in the desert on Indian leased land through Ami Ritter, who was my escrow officer. She was personable, efficient, and patient with my process which took awhile. She knows how to process paperwork for 1031 exchanges as well and she handled everything in a friendly, professional manner. Even though we never met in person, I would still highly recommend her as she gets the job done. read more

Have had several interactions with agents and staff over the years. Convenient location and friendly. Sunrise north of Tahquitz. East side of road. Lobby is really relaxing n gotta love the biscottis at the front counter. Highly recommend Laura and other staff. Thank u for helping with our transactions. read more

I hate giving companies bad reviews, but these folks absolutely earned it. The lack of communication, follow thru and attention to detail was just not there. I rely on escrow companies to be exemplary at all of those things. Our transaction was on leased land - which can be tricky - but this is why businesses like this exist - to be the experts and make the process smooth. They did admit that they made mistakes that cost us time, and to their credit did rebate a small amount of their fee. That doesn't make up for the time and money it cost me - and the inconvenience to our buyers. If you have a deal on leased land I suggest looking elsewhere. read more

Two transactions this year with Kristy. I would trust no one else for buying or selling a property. I am grateful for this team.

AMAZING!! We closed in less than one week!!! Kristy is wonderful! I've owned 8 homes and this was the easiest and nicest title/escrow company that I have ever worked with. I will definitely use them again. read more

Ami Ritter at Liberty Escrow was great!!! They processed my sale and transfer of funds to pay off my mortgage and to buy another home. Very professional and inexpensive compared to other Escrow Companies. Save some money and get great service, you cant beat that!! read more

Outstanding professional service. If you have the option to select your escrow company/officer, call Melvena.

Laura at Liberty Escrow was fantastic helping me to close the sale of my father's trailer following his passing. She was efficient, knowledgable, pleasant to work with, and the escrow fees were reasonable. Thanks for helping me get through a rough time Laura. read more

I have worked with Laura on many escrows. She is amazingly professional and competent. She is patience with my clients and really goes above and beyond in making the escrow process as painless as possible, for all. My clients are in good hands with her. Not to mention so am I. Thanks Laura J. read more

I am a notary. Liberty Escrow called me to do a loan signing and we agreed on a fee. I completed the assignment with no complaints. When they hadn't paid me I called and they said "you didn't send us an invoice so you'll have to get the borrower to pay you." No, I contracted with you and you knew you incurred the expense. I'll never do work with them again. read more

Terrible with communication and professionalism. Missteps at every single point. I won't permit any property I buy or sell again to use. Employees are friendly enough but results are consistently botched and there seems to be no accountability. Chris seems to be trying very hard but I'm presuming he's getting nothing back from the top. I would look to a better company read more

Mistakes and errors from beginning to end. Very sloppy and unprofessional. Run! Do not use Liberty Escrow! ZERO STARS.

I have dealt with more than 7 escrow companies, many of them on numerous occasions. If possible, this is one that I would try to avoid. They do not work well with others, they do not follow directions, they do not learn from their mistakes, and worst of all, they do not contact major institutions that the property has closed. Maybe I'm being to critical. Maybe the other 6 are overachievers. read more

Liberty Escrow has handled 4 transactions for me in the past 10 years. Very knowledgeable of lease land, HOA's and all other unique issues to the desert. They are one of the best in the Coachella Valley. read more