Literal horror show of a medical appointment! This was my annual physical with a new Dr…read more Arrived 20 minutes early. Tedious online paperwork "didn't register" so do it by hand, good thing I'm early! Waited and waited in this room with flickering overhead lights, dirty carpets, crooked broken clocks and frames on the wall, and front desk staff very avoidant. Was finally called in a whole half hour after my appointment time. Medical assistant was nice but didn't seem to be paying too much attention... Doctor was also nice, but spent an awful lot of time lecturing on diet and exercise. More than normal. I check my visit notes in the portal, which lists a diagnosis of "overweight - needs coaching on diet and exercise" which baffled me... I'm the thinnest I've been in my adult life. I barely get enough calories. If anything I could gain a few. Then I noticed... they incorrectly marked my height as 6" shorter than I am! So, wrong height led to "concerning BMI/overweight" diagnosis, which led to 1/3 of my wellness visit focused on targeting my non-existent extra weight! How the heck did he not notice?! Just so focused on that (wrong) # on the screen and didn't see the person in front of him. My chart also says I was never a smoker despite telling them about a decade of smoking... all over terrible practice. They don't see the human beings in front of them.

The care provided at this site is professional, courteous, and accurate; I highly recommend it,…read moreespecially with such a friendly staff.

Dr. Abbas is an amazing doctor. She is an utmost professional and shows so much concern for…read morepatient's needs. She listens to you and your concerns. I have NEVER had a bad experience.

Dan does amazing work. He learned from my childhood acupuncturist, but does more than just…read moreacupuncture and he healed my back issue extremely fast and I didn't want to do anything but lie flat on my back prior. Highly recommend him. He works wonders and the people I sent for neuropathy and headaches says the same

Dr. Dan is very good and really listens to what your ailment is (and he also loves to chat). I…read morelove that the infrared sauna chair is incorporated. I've also had the cupping and acupuncture in addition to my chiropractic solution. He hooks the needles up to some kind of electric machine to make the acupuncture more powerful, and has some kind of machine on the massage bed to either warm it up or provide some kind of chill wave. The details are a blur because I was very relaxed. He also lets you pick the chill music on the echo speaker. I enjoyed it all thoroughly. Thanks, Dr. Dan!

I sought chiropractic treatment for about 3 months at American Back Center after I was injured in a…read morecar accident. During that time, I received various services including spinal adjustments, spinal manipulations, electrical stimulation therapy, and massage therapy. I am glad I made the decision to go to American Back Center after my car accident. My condition significantly improved thanks to the treatments I received from Dr. Chris Edginton, Dr. Andrea Medina and American Back Center's massage therapist Stella Mayer. The doctors of American Back Center crafted a customized plan to treat my car accident injuries. Dr. E. and Dr. M. factored in the events that occurred in my life before they saw me at my appointments. I felt personally cared for as a patient at American Back Center. I never felt like another number in their medical-files. One of my favorite aspects of American Back Center is that it provides patients with supplementary PT and massage therapy. I received massage therapy from Stella. I was amazed by the sustainability of my benefits. My benefits were maintained after my massage therapy sessions were over. You could also maintain the benefits Stella gives to you after you walk out of American Back Center! American Back Center is staffed with great secretaries. I was impressed with how quickly Adrianna scheduled my appointments and sent reminders to my e-mail address! I plan to continue meeting with Dr. E, Dr. M and Stella at American Back Center to maintain the progress I made after my car accident. I strongly recommend American Back Center to every injured person that suffers from pain.

I have been coming here for the past 2 months and what a difference I have felt. Dr. Edginton is…read moregreat. On top of being very friendly and never feeling rushed....it makes for a great experience at the American Back Center. Definitely A+ service.

Both my husband and I have been patients of Dr. Feder for about 30 years. Dr. Feder is wonderful…read more He is kind, caring, highly perceptive and communicates quite clearly. One may have to wait a bit, much less so than in the past, but it was because other patients were having medical emergencies. We know this because each of us has needed to been seen very quickly a few times in the past, and Dr. Feder and his staff have always been accommodating. He is indispensable and a treasure. We always recommend him heartily to friends.

Dr. Royston has been my doctor for 18 years, and I very highly recommend her. She is excellent…read morewhen it comes to any diagnosis but especially anything sinus or ear, nose, and throat related. I used to have ongoing sinus infections or chest congestion after colds I couldn't shake, and she always took it seriously and had quick and helpful remedies. In my past experience, most doctors shrugged those symptoms off or were at a loss for solutions. She is also great for preventive care. I recommended her to a coworker. Upon seeing her for just a routine visit, Dr. Royston immediately noticed a troubling skin lesion and correctly diagnosed my coworker with skin cancer. With me, I always feel like she is on the case looking to prevent future issues: getting my oversized thyroid checked out for possible cancer, listening to my complaints about swollen hands and getting me tested for rheumatoid arthritis, checking to make sure I am scheduled for a colonoscopy given my age. She delves into family medical history, and she asks about my exercise routine (or lack of). I just had my annual physical with her and came in with 8 written questions, thinking she would never have the time for all of them. It is Northwestern, and regardless of which department you are seeing, at some point you may feel like it's a bit of a factory pushing people in and out. But she had time for all 8 questions, and I'm glad I asked. Some of her answers were surprising and in a good way. The office is also very efficient. I've never had to wait to get in. I actually got there early last time, and Dr. Royston saw me right away. Even though it is downtown, the practice feels like a family practice. I noticed I've been seeing the same nurse there for over 10 years. The nurses have given me good tips, like after a flu shot, and I've never had a painful blood draw in their labs. I can't recommend this practice highly enough. There may be a time or two when you feel like things are going quickly, but then just let the nurse or Dr. Royston know you have more questions. They will listen.

Great bedside manner. Wonderful doctor! She responds quickly to messages on my chart. She's harder…read moreand harder to book now but she's great!

I have seen Dr. Larson on and off for the past 15 years. I have also seen other chiropractors and…read moreconsider him amongst the best of any of those that I have seen. He is highly experienced and there is never any pressure to buy supplements or any other business technique that you may find in a different office.

4.5 stars for Dr. Larson 2 stars for the facility…read more I bought a YouSwoop for 6 acupuncture sessions, knowing nothing about Dr. Larson or about All Family Health. I knew I liked receiving acupuncture; I knew All Family Health was in my area; and I knew my post-recession income was in the toilet. I was very happy to try a new provider, if I could receive acupuncture. In the past, I've had very good results with acupuncture, but I thought that my former provider had kind of lost interest. The treatments were rushed, and I wasn't getting the customer service I had received from this person in the past. I had some reluctance to book more appointments with this person, despite some numbness I was getting in my hands and fingers. As a massage therapist, numbness in the hands can be very serious. So, when I saw the YouSwoop, and saw I could get 6 treatments for $100, I Swooped. First, the venue: the offices are in the basement of a small professional building just a block north of Foster. They are a few parking places in the back, but they are always, always occupied. I parked on a small one-way street north of the facility and always found a space there. The office is very, very clinical. It's not warm and fuzzy at all. The is a TV in the waiting area, and it runs only videos on various health topics. That's a good thing - if I had to sit there and watch Jerry Springer in that little space, mayhem could be the result. The receptionists are all business. Not friendly, but not cold. They are there to do their job, and they do it. That's it. The office in which I saw Dr. Lawson looked like a physical therapy space. It is very clinical - no warm fuzzies at all. I reclined on what I believe was a physical therapy table. Mind you, no pillows, no music, no nothing. A couple of occasions, the room was pretty cold, and Dr. Larson couldn't even find a blanket for me. Luckily, I had my coat, and I had to drape that over myself. It's a great space to have a pap smear; for acupuncture, it is really inadequate. Dr. Larson is brisk, efficient, and businesslike. Again, if you want lots of conversation; if you want your hand held; if you want lots of warm fuzzies, I don't think he's your guy. When i first met him, I told him a brief history of my experience with acupuncture, my history, and why I wanted to see him. I want to say I did fill out a brief health history form. Dr. Larson is a chiropractor who does acupuncture. I did not see him for chiropractic. That stuff scares the crap out of me. I only received acupuncture. I felt better after each session; I don't have the numbness that I did have; and Dr. Larson was responsive to my questions. As far as I'm concerned, I got what I wanted. Again, he is not a person to chat. He's all business. Pleasant, but all business. I'm a person who is very sensitive to energy, and the energy of this place just does not resonate with me. Again, if I was getting a colonoscopy, it would be fine. But for me, acupuncture really is a lot more touchy/feely. I'd like the place to feel more welcoming, and less sterile and cold. Heck, I'd have been happier if they had a blanket for when I was cold. You'll have to decide if this is the atmosphere that's right for you. If it is, you'll be very happy with everything you get here. If you need warmth (literally), friendliness, and a welcoming atmosphere, you might want to go elsewhere.

I was a new patient seeing Dr. Seema Venkatachalam - Malkani from the Northwest Specialists for…read moreWomen. And unfortunately, I was running 10 minutes late due to an accident on the xpressway. So, when I checked in, the office staff receptionist (Bethany) bluntly asked, "Did you call to let anyone know that you were going to be late for your appointment?" Well, I didn't think that 10 minutes was a big deal. So, "No, I did not". Her rude response was, "Well, I am not sure that the Dr. will be able to see you." So, I thought ... WOW!!! This is not a place that welcomes new patients nor is customer service friendly in ANY way. In this day and age where a patient can go to ANY doctor, it would make sense to treat your patients with a decent "bedside manner" versus an initial condescending attitude -- it would probably be a better approach. Bethany then gets on the phone as if to make a phone call and proceeds to start to talking (without looking at me). So, after she is almost done with her long rant, I then ask "Are you talking to me? I thought that you were talking to someone else because I wasn't sure why you would be on phone (and not even look at me, or get my attention) when you want me to hear what you are saying?" Again... HOW RUDE!! I'm not sure where Bethany learned her "receptionist skills", but she definitely needs some more in-servicing. Bethany then proceeds to continue her line of questioning to ask me if I brought my paperwork with me to which I responded: "I'm sorry. I don't remember getting any paperwork. Did you send me something because No, I didn't bring anything." Her response is that the scheduling people usually tell patients to go on-line to download the paperwork. Lesson #2 for Bethany = It would make sense to email patients a link for paperwork or send them the PDF file of paperwork to make it easy for them to do whatever it is that they are supposed to do. I'm a pretty compliant patient, being an RN myself. So, I would have no problems filling out the paperwork ahead of time rather than rudely belittling me, again.... I too would like to be seen expeditiously, and I respect that doctors are busy as well. So, make it easy for both of us!! Now I am frustrated. I tell her that I don't want to fill out the paperwork unless the doctor is able to see me. She makes a few phone calls and can't get any answers, leaves the desk, and returns to say that the doctor will see me and to have a seat. After 15 minutes, Bethany calls me back to the desk to let me know that the doctor is NOT able to see me now. Really?? Lesson #3 for Bethany = Don't lie to your patients. It doesn't give them a sense of comfort to know that staff just make up stuff without asking the doctor directly. THEN... she proceeds to ask me if I'd like to make another appointment to see the doctor. SERIOUSLY?? The only reason that I was willing to switch OB-GYN doctors is because my friend made the recommendation. (That is the best form of advertisement -- FREE!). With the multitude of doctors available in the Chgoland area, I would definitely go elsewhere and steer clear of this organization, unless you want to be treated in a demeaning manner. I too worked in a few surgeons' and doctor's offices. And not ONCE did I make anyone feel not welcomed. I realize patients are late. And Doctors are late for a multitude of reasons too. It happens. That's part of life. There's no need to be rude!

She rushed my birth, broke my water when I was only at 4 cm, baby got jammed the wrong way in the…read morebirth canal. Them she performed a csection which left me with a deformed scar and permanent nerve damage. She never once checked on me during my 6 day stay in the hospital or gave me a referral for treating the nerve damage. Hands down the worst experience I have had with a doctor. She needs to find another profession. I should note I was able to have all my 3 other children vaginally after I switched off from this butcher.