This branch has a modern feel to it with television screens promoting their latest offers and…read moreinternet banking available to the customers in a private little booth. I was able to use the direct line to talk to a customer adviser who helped me with my credit card issue which was quickly resolved. There were four cashier counters with only two at the counter at the time. They seemed efficient enough as the queue was never more than three or four people.

If you don't want to queue at the main branch in Norwich, and have a little time on your side, then…read morewalk up to the branch on St Giles. This small branch doesn't get the queues that the bigger branches get, and the staff are efficient and friendly. If you want to see a personal banker for something more specialist you are advised to make an appointment but if it is straightforward banking you need, this is a lovely little branch.

Barclays Bank is situated in a grand building in the centre of Ipswich, just behind the main…read moresquare. It has recently undergone a programme of refurbishment and some problems with queuing and lack of space were frustrating on a Saturday. However, the branch is always well staffed on the weekend. Do be there before 12 or you run the risk of finding yourself shut out. All staff I've dealt with have been helpful, efficient and smiley. Beware, there is a tendency to hard sell some of the loan and mortgage products - even if you're just at the counter! If you can handle rebutting them every few minutes it's a pleasant place to bank.

This satellite branch seems to be much better that the main one. Good customer service, reasonable…read morewaiting times (other than around 4pm when all the local businesses seem to bank there) and a friendly atmosphere. The staff in that branch also know what they are talking about and offer a good personal banker service

The staff in this bank are very friendly and most helpful. I do bank here as my main bank, and have…read morehad no problems from the branch itself. It's located next to Costa coffee, on the corner of the road, and opposite McDonnalds. Although there is no parking, you can often find a half an hour spot on Bevan St. I also buy currency and almost always find that they have the best exchange rate on the high street. Although there is no counter service on a Saturday, you can pay in cheques using the self service machine, and there are staff there to help you if you don't know how to use it.

Great helpful friendly staff. Easy to navigate online account. Gave me a mortgage cheaper than…read moreBarclays who I used to bank with!