This is the new HSBC branch in town, having moved there from the Old Tuesday Market Place…read more The staff are extremely professional and courteous, in fact quite a relevantion that such good customer service still exists in a main bank. All personal banking matters are dealt with in private. The cash dispensers and paying-in machines are all automated which seems to work really well. I have not experienced any queues there yet. Personal bankers and mortgage advisers are flexible with appointments and, importantly, answer their phones

This satellite branch seems to be much better that the main one. Good customer service, reasonable…read morewaiting times (other than around 4pm when all the local businesses seem to bank there) and a friendly atmosphere. The staff in that branch also know what they are talking about and offer a good personal banker service

This branch has had a recent revamp and looks quite posh inside. The is also a seperate area on the…read moreside which has a few cash machines. An interesting fact to know is one of the only cash points that give £5 notes. The staff are friendly and always want to help. They have a very posh area upstairs for business customers. Downstairs thery are desks for people to discuss insurance, mortgage etc and also counters to pay money etc. They also have a cutomer service desk, and facilities to ring up the telephone banking and use internet banking.

New building , very modern and up to date. Great disabled access also pushchair friendly too. and…read moreamazing staff what more can i say

its new and very posh always clean and looks very goodread more

Not a bad branch, although a bit upside down. The counters are upstairs,while the self service and…read moreprivate appointment desks are downstairs. They are normally very good if you want to see someone right away to discuss opening a bank account of problem with your account etc. They help you use the self service machine if you dont know how to use them. They seem very organized downstairs and becuase of this if you do need to know to the counters upstairs there is not normally a queue. They also have a business counter so you can skip the queuse if you are a business customer and get seen right away.

This branch of the halifax is ideal if you are visiting St Stephens or Chapelfield. They have…read moreplenty of staff about to help, and it is a very spacious building, but they seem to have trouble getting the temperature right in there and it can get very hot and stuffy, especially in the summer. Despite the number of staff, you should be prepared to queue, and for anything other than straightforward banking transactions you should make an appointment in advance by phone, otherwise you will only be sent away again and asked to come back at a later time. Easy access for those with prams and buggies, and wheelchair customers make this an easy branch to use, with a range of automated machines available to use as well.

Coming from the depths of Kent, where finding a branch of any bank outside of a large town centre…read moreis impossible. I was pleasantly amazed to find that In Norfolk there are banks a-plenty with many retaining their village locations. The staff in the Halifax branch at Wymondham (situated at the rear of warners financial services) are pleasant, friendly, and nothing is too much trouble for them at all. You will always get a friendly welcome and top notch service. Long may Wymondham retain their local branch!

This branch of Nationwide seems way too small for it's location. It always seems busy with long…read morechaotic queues, the branch in my opinion is not very well designed. When you do eventually get served the staff are ok but not particularly friendly or helpful, they just want to deal with you as quickly as possible to get the queue down. There are also long queues at the desk where you make appointments and change your address details etc. The nearest branch to here is over 15 miles away so there isn't really an alternative. I try to do as much banking online etc to avoid the queues. saying this I have never had any problems from this branch.