This is a fantastic bank , with an ethical and environmental base that stretches back far ealier…read morethan the current trend for such things. The staff here are consistently helpful and knowledgable and did not bat an eyelid about having to check all the coinage when my child started an account there witht the contents of their piggy bank. The range of accounts is excellent and they are helpful here to both adults and younger people. They are happy to fill in forms for you and do the hard work and have instore consulting rooms for privacy. They also have a cashpoint here too. There is on road parking for a fee, outside. They are open 5 1/2 days a week - shutting at midday on Saturdays,

Crikey - this was a throw back to the past. I hadn't been in a building society for years doing all…read moremy finances on line but had to go in for my Dad. It took ages to pay in a cheque ... there were only three other people in the queue in front of me waiting to be served but the staff seem to have to input an awful lot of stuff! It took nearly 20 mins in total from arriving to getting out! By way of distraction, a staff member was helping another customer who had elected to use the machines inside the branch and it had taken her card "happens all the time" he cheerfully said before fetching a long pair of metal tweezers to insert into the slot. Now I know 'elf and safety' has gone mad but I did flinch watching him stick this metal object into an electrically powered machine ... I'm never going back ... don't think my nerves and patience will take it.

My mother recently passed away. She had a couple of accounts with Nationwide the balances of which…read moreneed to be transferred into an Executors' Bank Account. The lady I spoke with, Mercedes, has been courteous, efficient, professional and understanding throughout the whole process. Well done!