Not a bad branch, although a bit upside down. The counters are upstairs,while the self service and private appointment desks are downstairs. They are normally very good if you want to see someone right away to discuss opening a bank account of problem with your account etc.
They help you use the self service machine if you dont know how to use them. They seem very organized downstairs and becuase of this if you do need to know to the counters upstairs there is not normally a queue. They also have a business counter so you can skip the queuse if you are a business customer and get seen right away. read more