If you don't want to queue at the main branch in Norwich, and have a little time on your side, then…read morewalk up to the branch on St Giles. This small branch doesn't get the queues that the bigger branches get, and the staff are efficient and friendly. If you want to see a personal banker for something more specialist you are advised to make an appointment but if it is straightforward banking you need, this is a lovely little branch.

Not a bad branch, although a bit upside down. The counters are upstairs,while the self service and…read moreprivate appointment desks are downstairs. They are normally very good if you want to see someone right away to discuss opening a bank account of problem with your account etc. They help you use the self service machine if you dont know how to use them. They seem very organized downstairs and becuase of this if you do need to know to the counters upstairs there is not normally a queue. They also have a business counter so you can skip the queuse if you are a business customer and get seen right away.

On the main street under the Norwich Castle, this Barclays branch has three ATM's outside and two…read moremore inside. They're almost finished with a major remodel and it looks like it will be a very modern branch when it's complete. The staff are quite friendly and professional.

This is the main branch now in the City for Barclays, with the sad closure of the Bank Plain…read morebanking hall earlier this decade. Because it is the main branch, and is located centrally, it is very busy, and you should allow plenty of time to queue for the counters. Staff do try and reduce queues by showing people how to use the automated machines, but the queues are still quite long. For those needing to see a personal banker, you need to allow plenty of time for waiting around, although thankfully they do provide comfortable seating while you wait. If you have a large bank balance, you seem to get seen quicker - something that really doesn't happen to me that often! My advice would be to avoid lunchtimes and Fridays, and if possible try and use one of the smaller city branches.