We highly recommend The Floor Hut. We got our wood flooring there a few years ago, and recently got…read moreour new carpeting there. Both experiences were exceptional. We had shopped around for carpet (NFM, Peeks, HomeDepot, Lowes etc) and no one had comparable options or service. Creswell, the owner, was knowledgeable, patient and extremely helpful and easy to work with. He has an installation crew that were also great. (Do not underestimate the value of a good install crew!!) We could not be happier with the service and the products we purchased from The Floor Hut.

There are plenty of flooring stores and installers in the Collin Co and Plano area. You can choose…read morea better contractor than than this business for your flooring needs Initially, it was a good experience but when the install was not done correctly there was no management in sight and no attempt at restitution. Instead we were told 'we will like it as it is' and our contact went dark after repeated attempts to get in touch with the ownership.

Matt, the owner of First US Floors was great to work with. The store has a large selection of…read moreflooring. We replaced carpet in 2 bedrooms and walk in closets. The carpet arrived promptly. Delivery and installation team were professional and did a great job! We would highly recommend them for your next flooring project.

fantastic job! fast and reliable- the team was able to have them installed the day after I closed…read moreon my property. would absolutely recommend. thanks Matt and team!

Tiffany responded immediately to my request for a small area of hardwood floor to be replaced and…read morematched to the existing floor around it !! Other contractors were not interested unless they could do my whole den ! Tiffany was confident her team could do the job and they did ! on time , professional, and excellent tradesmen ! I can't believe how good the final result is !! I highly recommend using this company for all of your flooring needs !

Great experience working with the team. Friendly and accommodating. Highly recommend working with…read moreWholesale Flooring today.

Jacob is a great person to work with I called him for vinyl flooring installation for my brand new…read morehouse Things I liked about his service Price One stop shop to buy material and installation His communication extremely respectful and responsive His collection colors His commitment to time Very punctual Highly recommend

Amazing quality, work, and prices. I'm extremely happy with the work and so glad I went with them…read more Jacob completely transformed my house! He's also very knowledgeable and quick to respond if you have any questions His team paid attention to even the smallest detail. I never had to ask for anything to be re-done and I consider myself an extremely picky person. I would definitely work with this company again!

Great service! The floors still look like new after a year. We got the nightfall polyaspartic…read more Great addition to the garage floors and Great value.

Dishonest Business Practices & Poor Customer Service - Avoid This Company…read more I initially reached out to MyGarageFloors.com for a price estimate, but after seeing that they were significantly more expensive than a competitor, GarageExperts, I simply told them that I would be going with my original vendor instead. At no point did I request a price match. However, MyGarageFloors.com proactively offered one in writing, stating they would match hundreds of dollars in discounts to price match GarageExperts and even offered an additional $50 off on top of that. At no time during this conversation did they mention any stipulations, exclusions, or conditions regarding the competitor's materials. Once I provided proof of GarageExperts' detailed process and pricing, they suddenly backtracked on their offer, claiming that the competitor's quote didn't meet their criteria--even though their original price match offer never had any conditions attached. Instead of honoring what they had written, Berry increased the price by hundreds of dollars, completely contradicting their original offer. The situation got even worse. After work hours on a weekday, the company founder personally called me. I assumed they were reaching out to apologize for their employee's misleading statements, but instead, the call was an attempt to justify their deception and blame me for not checking their website's price match policy. This was ridiculous for two reasons: 1. I never requested a price match in the first place--they offered it to me voluntarily in writing, without any stipulations. 2. If their price-match policy had fine print, it was their responsibility to disclose it before making the offer--not after I agreed and provided the quote they requested. At this point, it was clear that they were trying to gaslight me into thinking I was in the wrong when, in reality, their own employee misled me. Key Reasons to AVOID MyGarageFloors.com: 1. They do NOT honor their own price-match guarantees - They proactively offered a discount without me asking, then refused to honor it when they saw the competitor had truly outbid them. 2. They engage in bait-and-switch tactics - They first offered a price match, then increased the price by hundreds of dollars when they realized they couldn't compete. 3. Their employees are misleading and dismissive - Berry claimed there were conditions only after I provided the competitor's quote, even though his original message contained none. 4. The company founder called me after work hours just to tell me I was in the wrong - Instead of apologizing for misleading pricing, they doubled down and tried to blame me for not researching a policy I never knew existed. 5. They waste your time with deceptive sales tactics - After multiple conversations and false promises, they went back on their word, wasting my time and energy. This was never about a price match on my end--it was about a company making an offer and then refusing to stand by their word when they realized they couldn't compete. For reference, GarageExperts completed my garage floor with epoxy and polyaspartic over two years ago, and it still looks fantastic. They were honest, upfront, and never pulled shady pricing tactics like MyGarageFloors.com. If you value honesty, transparency, and fair pricing, go with a more trustworthy company.

After re-measuring several rooms for carpetting I waited 4 or 5 times for an estimate - rescheduled…read moreeach time. The carpet estimate was OK. Hardwood too high. I suggested a smaller tile job to start. Never heard from them again.

We had a flood in our living room last week and had to replace our laminate flooring. My husband…read moreand I thought we could DIY it, but after a quick attempt, we decided we'd better leave it to the professionals. I sent a quote request on Sunday night at about 11pm and got an answer right away Monday morning with a clear price on the job and contact information. We had a new living room floor by Tuesday morning! Nick was great at communicating, got back to me when he said he would, sent me an invoice via email that I could pay online. The cost was affordable and the team did a beautiful job on our floors. Would highly recommend this company and will be calling them again if we need any more help!

If you are looking to have a garage makeover, contact Hello Garage! I was extremely impressed with…read morethe customer service and finished product. Ken, the general manager is absolutely amazing! He was able to answer any questions that I had and even brought me a house warming gift. I had Polyurea floors installed in my garage. The crew did an amazing job and took their time. One area of improvement would be communication during the day of the project. The team informed me that they will be done 4pm that day. They ended up finishing around 6pm which then I had to cancel my dinner plans. Maybe they were just taking their time. Anyways I am happy with the final product and highly recommend!

They are very professional and provide top quality service…read more My garage floor is done today and looks so much nicer.

Jennifer and Paul were an incredible team to work with. From the initial call, they made me feel…read moreimportant as a potential client. I had no knowledge of the process of epoxy coating the floor. All I knew was that in functioned well and looked great. Jennifer was not at all bothered about my ignorance. She proceeded to sweetly educate me in their history, their process, their staff , and their philosophy. She was so patient. After a couple delays on my side, of which they flexed with my schedule, the work began. The crew was punctual, friendly, and quick. The process took only two days. Paul and Jennifer came out the second day and actually stepped in to help the team finish. At the end of the day, Paul and Jennifer came highly recommended. Their quality was spot on, the price was right, and I would HIGHLY RECOMMEND them for the professional installation of any floor coating!

10/30/2024 You were…read moredoing okay until you insinuated that I would unreasonably think that all wear should be covered for the life of the floor. You are either over-estimating your business acumen or under-estimating my IQ and background, or both. If these 90-degree lips have been causing such known problems for the longest time, you as a professional should have invested effort to find solutions instead of defending status quo after-the-fact. Technically these lips can crack upon the very first usage when a tire passes over after the poly has cured in say a week or two. And when that happens how are you going to respond to your customers' complaints? A few of your competitions in DFW have long recognized this problem, and have invested in additional man-hours and equipment to grind the lips to reveal a radius to make the cracking a LOT less likely to occur. I hope you'd at least appreciate that I actually paid real money for your service, and have been graceful enough not to pester you with requests to fix the crack as soon as Jennifer turned down the one request over text. Original review: Had them do a poly coat on a new build 2 years ago. Price was high, but was in a hurry and what did I know reading reviews online written by folks with wide spectrum of expectations. Few months later started noticing the coating cracked and flaked at the lip of the entrance. Few months ago finally tried to get in touch with them for warranty work, since if I was not mistaken there should have been some sort of lifetime warranty. Texted the number and it turned out to be the personal number of the lady. She was on a personal trip and the response time was unprofessionally slow. Described the situation over text, and the response was no warranty due to normal wear and tear. Guess what, a normal residential garage typically has cars going in and out multiple times a day, so according to their definition, there is essentially no warranty whatsoever since the entire garage would have some level of foot and car traffic daily. Very disappointed. Take your time and shop around.