My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

Have had legacy out to my home a few times and each time they have been great . Special shout out…read morethough to Josh and his partner who did an above and beyond job today really with a complicated drain situation. They were professional, helpful, courteous, and fixed the issue. Would refer any friend or family To them for a plumbing problem.

This is what nightmares are made of: Promised a 1-month project. It took them 5. The quality of the…read morework was amateur at best and catastrophic at worst. I never got a solid plan, they hard-sold me high, promising we would reduce it, just to make me sign the contract. (my first mistake) Of course, those meetings to discuss my priorities and reduce the budget, never came. My dream wasn't realized as they either vetoed, forgot or bumbled each feature of my design. Examples: I have a wavy wall, it took them days to correct the paint throughout the house, they flat refused to match my craftsman trim, they forgot my vented kitchen hood, vetoed my transom (they don't even know what that is), failed plumbing inspection three times and nearly blew up my house. (I'm not embellishing) Had to install the cabinets twice (ordered incorrectly and hung at the wrong height), the rough plumbing is so poorly done that the knobs don't sit right and turn lop-sided; failed to contain the renovation dust which covered even stuff inside cabinets and drawers throughout the house. The cleaning crew came multiple times and I still had to hire my own at a cost of $360, to get all the ceiling fans, fixtures, floors, etc. finally clear of dust and paint splatters. They scratched my hardwoods and damaged my stove. To top it off, they stopped paying the subs and one of them put a lien on my house, EVEN though, i was up to date on my payment arrangement. (Yes, that's totally legal, for some reason!) The drama continues as I need help correcting some issues that i don't feel I should have to live with. I don't have the energy to upload pics but maybe later. Just trust me; pick someone else. Signed, Exhausted, Angry and Broke

We got our kitchen remodeled through Creative Design & Build this year. From the very beginning,…read moreour project manager Eyal was with us every step of the way. We always knew what to expect, got frequent updates as the work progressed, and never felt rushed or confused by any part of the process. She really went above and beyond. The work actually got done on time and the crew did an amazing job getting everything secured and cleaned after the work finished. Most importantly, the results were fantastic - truly exceeded our expectations! Would definitely recommend to anyone looking to renovate or remodel in DFW.

I recently had my kitchen remodeled. Brian Dooley, Owner of Quintessential Designs Millwork did…read morean excellent job. He spent time with me to determine what I wanted, what I needed and what would fit appropriately in my space. He used quality materials. He cleaned up after himself every day. He was on-time and kept his word. I highly recommend Brian and am proud to write this review Robin S

Brian did an amazing job with our built-in in our living room. Looks absolutely amazing. Highly…read morerecommend!

We used TriStar for a complete master bath renovation and they did a wonderful job! All of the…read morecontractors were top notch and all of them took great care of my home throughout the process. Casey and Mickey were excellent project managers throughout! We felt that the price of the project was very reasonable and turns out, it definitely was. The quality of their work was really great! Casey was easy to communicate with and keep us in the loop through the entire process. I would say it was a good experience and we would use them again. Great Job!

I contracted with Tri Star to repair some major issues on two exterior walls. Both have continued…read moreto leak, and Tri Star told me it was a roofing issue. I contracted with a roofer, and when they came to do the work, it turns out the walls were not completed properly: there is no plywood nor wall wrap in the leaking areas (which is itemized on my contract with Tri Star). I contacted Tri Star to come and redo the work, even sent pictures of the problem areas, and called to make sure they received the photos. That was on March 12, and I have not heard back. Additionally, they took almost four times as long as estimated to do the work. And even then, the work was not completed as contracted, and I have now paid Tri Star more than $10000, and my walls still leak, and the work I have paid them to do is being damaged because the work was not done correctly. There are other construction companies in Denton: find one of them.

The manager Lydale is the worst manager. Refused to do an exchange or offer help in anyway, even…read morewith proof of purchase.

Positive experience here. Staff knowledgeable and helpful. Will shop here in the future.read more

They did an excellent job on my bathroom also within a very timely manner. I would use them again.read more

I wish we had known about Elite Renovations sooner because they can do it all. Michael is a kind…read moreand knowledgeable professional who communicates throughout the project. We had a leak that caused floor damage so we found Elite Renovations to replace the hard woods. It was such a great experience especially because Elite had multiple teams who could repair the leak and paint and restore all damaged areas in a timely manner. Reasonable cost for such high quality work. Elite will definitely be my first call in the future.

I called these guys on a Wednesday morning with an issue and they had my toilet fixed by the end of…read morethe day! It's not often i find that kind of customer service and i appreciate them! Highly recommend giving them a call!

From the owner: We specialize in kitchen and bath remodel and Make-Ready services. No job is too big or small. Call…read morefor a free estimate today!