I walked in and was greeted by a friendly sales associate. She asked if I was looking for anything…read morein particular. I was just looking to see what the shop carried. The items that the store carried is what you would find in most clothing stores... Tops, skirts, bottoms, and shoes. I was impressed that they also carried Kendra Scott Jewelry. I found a cute BOHO chic top that had tassels hanging off the bottom. I took it over to the dressing room to try it on. No one asked if it fit or if I needed another size. I needed a Cami to try on under it, so I had to get dressed and go into the shop to find one. That was a bit inconvenient. I ended up buying the top. I just expected more service being that it was a boutique and not a shopping mall.

The Palm Tree Boutique is a nice little boutique store located in the center of Denton, TX. They…read morehave a wider variety of women's clothing and accessories. They also have a few home items, but they definitely specialize in clothing. Frankly all of their clothes was super cute and they have stuff for all ages and sizes. The store itself is really nice and open, and just like a very welcoming shopping space. However, the reason I am giving them three stars is the staff working there. After shopping around Denton and experiencing amazing customer service everywhere else, this boutique was a shock to the system. The staff was kind of rude and not helpful at all. It seemed like they were more bothered about your questions, than anything else. However, reading other reviews suggests this is an ongoing problem at this store. I do wish them the best and hope they work on their customer service because the store is really cute. However, I don't think I will return.

Such a cute boutique! And I love that it's on the square. They always have the cutest clothes and…read moreaccessories to choose from. I am always pleasantly surprised when I go shopping there and love seeing their new stuff come out when the seasons change.

Stopped in while checking out downtown Denton and was pleasantly surprised! A great selection of…read moreclothes, jewelry, and accessories for reasonable prices. The woman who I assume to be the owner offered us Saturday mimosas and was very friendly and welcome! If this boutique was in my hometown, I'd be a frequent customer. I even left with a pair of earrings and sandals that were on sale. Win!

It amazes me when people make comments regarding how badly organized the store is. Most times they…read moredon't come to the realization that people come in with their kids and they use the store isles and the toys along withclothing as their toys to occupy the kids time. Please take that into consideration before you start automatically assuming the stores always messy. I was able to go into the store on Christmas Eve which I appreciated them being open late for our procrastinators like myself. And I've received excellent customer service. In addition i was able to purchase presents for Christmas last minute.

not very organized. pretty average in terms of the variety. quality of things is not great.read more

I'm shocked they don't have any reviews yet!…read more People were not friendly, The selection was limited. Prices were ok, some deals here and there. Just don't expect any help from anyone here.

there is a limited variety in agreement with other review that staff were not particularly friendly…read moreor interested in helping out.

JT Clothiers is in my opinion probably the nicest clothing store in Denton. It is also one of my…read morefavorite stores to shop in. They have been here most of my life and dressed me for many occasions. While they have a great selection of very nice clothing, what you really come here for is the service! If you aren't sure of your style or size they will help guide you to the perfect items for you. This time around I shopped for a sport coat. They had a really nice Jack Victor that is REALLY liked, and other than needing to shorten the sleeves a bit, they had the perfect size for me. It was even on sale, which helped me be able to justify it for myself (it doesn't take much for me to justify a purchase of a nice sport coat!). If you like a true boutique experience when shopping for men's or women's clothes, this will probably be a place you might want to check out!

JT Clothiers is steeped in traditional classic comfortable and stylish looks that meld with a man's…read moreinner anchor in fabrics that are always ready for you and your lifestyle. I personally, was introduced to the brand when I attended the University of North Texas, in Denton, Texas, in the 1980s, where I studied Psychology and Business Management, before heading south to the University of Houston, where I graduated from in December 1992. I have never been able to get such fine clothes, but remember that was their store in the Lillian Miller Parkway location. where I bought my clothes and shoes, which I no longer need, being a real live quadrilateral amputee due to meningoccocemia I contracted in Christchurch, New Zealand in September of 1995. Since then, there's been a lot of water under the bridge and I have returned to my boyhood home, Denton, and I am still loving it. Cheers, Mark F.

Michelle was working on the floor and INCREDIBLY RUDE ABOUT MY LANDS END RETURN!!! I plan to follow…read moreup with Lands End as well, Customer service here is POOR! That's why I stopped shopping here years ago and cancelled my Kohl's card after paying off. The store looks a mess too here in Denton, Tx. Whoever is running this location could teach their clerks some MANNERS!! I only went to Kohls to return my Lands End order because Lands End told me to take it there. I'll never step foot in Kohls again. I refuse to spend my hard earned money anywhere that treats people so rudely. DO BETTER KOHLS!

I hate the long corridor you have to get through to make a return or purchase. If you need a…read moresalesperson, you are on your own. Why are ladies clothing(all sizes) constantly being moved from one area to a complete different area. You have to hunt for what you need because it won't be where it was last time . I will say tnis...there is a young Indian lady working the return desk. She us so polite and helpful. She will put a smile on your face, Keep her please. The store is more packed and messy than it has ever been.

Don't bother shopping here. Or rather only buy here if you have lots of time and NEVER order online…read moreand ship to store. I ordered on 4/8. Never received an email with order status and I decided to stop in store to see if they had my purchase. I was told the order was canceled (definitely not by me) and I "should get a refund". Of course corporate customer service is closed. I'll be disputing the credit card charges and will never shop here again.

Customer service very lacking. Retail attendant immediately approached us asking to borrow one of…read moremy children (age 5) because she was the perfect size to crawl under and unlock a dressing room door that someone locked. (Maybe they don't have keys?--didn't think to ask we allowed her to assist with our supervision) annoyed after the fact lol Then at checkout. We purchased a purse and some underwear, we were not allowed to have a bag!!! A paper sack!! They made us take the underwear out in the purse that we purchased!!! How weird!! Overpriced items but we do like the quality so thankfully they had a decent clearance section that we shopped. Drove 3 hours to shop here on our way to another destination.

Love that Rose & Thorn came into town last autumn! It's nice to have another boutique in Denton…read morethat offers affordable options and sales. This review is being written during Covid 2020 so I will add that masks are being required to enter and that all employees are wearing them too which is great! I have only been able to find a few pieces from here that I can wear (a dress, hoodie, and shoes). I have curves and the sizes really don't do me justice. When I first started shopping here, I could fit size L items. After losing weight, I couldn't get into the size L items. It seems like the sizing of clothing that comes in is getting smaller. There aren't XL sizes offered and barely a plus size section if any at all anymore. Customer service from the Assistant Managers is great! I was so impressed when I came in two weeks ago to make a return that the employee asked me if I wanted to try on the navy blue dress for this wedding I was planning to attend. She knew I had been waiting for their fall collection to launch so I could try it on and she was just as excited as I was! Every time I would visit, she would ask questions and be very engaging which is not the case for the owner. I had one encounter with the owner and I felt she was very stand-off ish and didn't offer great customer service which made me not want to come back. In addition to their lack of sizing for various body types, they need to promote diversity. I mentioned that I would happily model for their social media page (which features no people of colour) if there were clothes I could fit and she told I could share a post for a feature. Interestingly enough, there are more boutiques that celebrate everyone that I will happily shop at.

From the owner: Take a trip to downtown Denton for a fun day out or visit our website!read more

Every time I come here I'm always greeted with sincerity by the staff. Their candle selection is my…read morefavorite spot.. but I'll a candle crazy person. This time, I made sure to check names as I was shopping of those who asked how I was doing or if I needed help, and I can mention Jared, Jasmine and Clement. All of them were so helpful and really made my experience in the store a pleasant one.

Absolute garbage store. Our brand new tree stopped working the day after Christmas and we returned…read moreit only to only get the sale price reimbursement which was $160 than what we paid. This was due to their return policy not stated anywhere. Horrible cheap Chinese garbage. Will never go back.