I have nothing but stellar things to say about Mike Hernandez at this LKQ location. Every interaction I've had with him has been nothing short of outstanding. Mike is prompt, professional, and truly goes above and beyond to help customers. He treats every request with care and attention, no matter how simple or complicated it may be.
Over the course of several visits and calls, I've asked Mike for assistance in retrieving parts from different vehicles. Each time, he has proven himself to be extremely knowledgeable, well-organized, and efficient. He doesn't just find the part -- he makes sure it's exactly what I need, explains the process clearly, and ensures everything is handled in a timely manner. That level of thoroughness and reliability is rare and very much appreciated.
What really sets Mike apart is his customer service. He is approachable, easy to talk to, and clearly invested in making sure people leave satisfied. He never makes you feel rushed or like just another customer. Instead, he takes the time to answer questions and provide helpful guidance, which shows how much pride he takes in his work.
It's rare to find someone who combines technical skill, strong organization, and genuine customer care the way Mike does. He represents LKQ in the best possible light, and he's a big reason I'll continue coming back to this location. read more
