They were so amazing with helping me with everything I needed most especially Adam's who really…read morehelped me out with my car engine.

Bad service Always leave me on hold never answer from the…read morefirst time and when they cant hear you they hang up the phone

Terrible service. Makes you drive over an hour for a part they "have" and lone behold, he had no…read moreidea what he was talking about. The part was never there. Definitely won't be back, could have used a lot of my $. I'll take my business elsewhere.

Poor experience and Customer service…read more Unfortunately had a poor experience with I-35 Truck & Auto involving Eli. I can't recommend this business due to being sold incorrect parts and being told they will work for my vehicle, then not standing behind their parts guarantee or word when they don't work. I was needing a core support for my 1994 Toyota pickup, I was told they intact had one and would be $200. I promptly drove 40 min to their location and found out that they did not have one from a pickup but it was actually from a 4runner. I was disappointed to drive all that way to find out I was misinformed but was reassured the part is the same and will work. Eli said they show to be same with no difference between the two and our system shoes same parts and part numbers. Trusting Eli and I-35 truck & auto I said okay and agreed to purchase the part for $200 as I was informed it's the same part that I needed for my pickup. I got back to the garage and started fitting everything to the truck to find out the opposite! Unfortunately in fact the part is not the same and will not work with my pickup despite being told it would by Eli. I brought the part back and explained to Eli that I came in looking for a core support for a pickup but was sold one out of a 4runner being told they are the same and will work but didn't. I was hoping he would stand behind good faith and do the right thing and offer me my $200 back since they did not have the correct part and the part they said would work actually didn't work. unfortunately they said they can not offer me my money back and it was responsibility to very the part works even though they assured me it would. I was very disappointed to find out I just lost $200 dollars and still have to spend another $200 trying to locate the correct part I still need since they did not have the part. He offered me store credit but that doesn't help when you don't have the parts I need! This was my first experience and business transaction with I-35 truck & auto and will probably be the last unless they are willing to make things right. It's not right to sell a customer a different part than what they asked for saying it will work to just make a quick sale then not stand behind it when it doesn't work. Maybe someone will do the right thing and reach out to make things right. Maybe the owner will read this and can help me I don't have a lot of money so taking a $200 loss hurts especially when you were told by the staff of the company the part will work for your application. If the owner does see this I can be contacted through email Backtosa88@aol.com My name is Justin I'd love to turn this experience into a good one thanks.

This is now my go-to for auto parts. My battery wouldn't hold a charge, so I called before I…read moredrove there and thankfully Michael was who answered. Very professional and polite. Once I arrived, he went above and beyond to help me replace my battery. The store itself is very clean and friendly. I have been to other Auto Parts Stores, but none have been as friendly as Michael and this location.

We needed a battery and we were gonna be there just right at close of 9 PM. The gentleman stayed…read moreafter we made the phone call and was very kind and helpful and had the battery ready to go when we walked in the door.

Johnathan was super helpful today, came in not knowing what was wrong with my vehicle he helped me…read moreout and changed my battery for me bless this man

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best place around fort worth in my opinion . excellent work and friendly. they take their time with…read moreyou explaining everything you need to know . highly recommend them

Dropped off 2 PWC cylinders on JULY 20TH to be blasted, bored, honed, and decked. Was given an…read moreestimate that they would work on them AUG 11TH and should have them done mid to late Aug. Called them on AUG 23RD and was told they blasted them and should be a few more weeks. Ok, no big deal I understand delays happen. Called again multiple times in mid/late Sept and got the same response. I'm starting to get a little frustrated at this point. Called again beginning of October and the same thing "the tech is measuring them and we should know in the next few days what pistons you need, I will call you once I know more". By now boating season is wrapping up. Finally said screw it and drove to the shop and picked them up OCT 24TH. During the span of 3 months, I never received 1 call about the status of the work, delays, or any info. Clearly my business is not important to them so I decided to take it elsewhere. I've been more than patient and understanding about the delays, but at a certain point I'm tired of being lied to. If you're a racer or have a trip or some sort of hard deadline you need a project finished by, I'd recommend going elsewhere. Also, in regards to the media blasting that they did do, I was told the coolant passages would be cleaned out and cylinder looking like new. Still lots of paint and corrosion everywhere on the cylinders and coolant passages. Lack of attention to detail and care for the customer. Will never do business with them and do not recommend.

Just got a citation for my brake light look up the road to see this business conveniently a few…read moreblocks away. Greg helped me find the correct replacement and even helped me install it in the parking lot as my destination was still 20 minutes away. Excellent customer service. Went above and beyond expectations. Very appreciative! Thanks Greg! I pray you are rewarded ten times over for your generosity.

Go there because it is close to the house, but no more due to poor customer service. When I…read morefound.the the item I wanted @ $69 ON SALE WITH REBATE, they would not honor it, they said it was for a smaller item. Okay, but they had two advertisements for this on the roll of items and none where they were supposed to be. He said they were just advertisements and they placed them at the wrong places. I raised a stink @ the front desk and they gave 10% off just to get rid of me in front of the other customers. That was nice of them, but I won't go back.