The reviews for this place are excellent and so I decided to take my Tacoma to them to get some…read morework done. The truck is fairly old so, among several other things, they quoted new shocks and strut assemblies. After getting the truck back and driving a few days back and forth to work I noticed that it always had a pronounced lean where the passenger side of the vehicle was riding several inches higher than the driver's side. After calling to confirm, Phil stated that they had done an alignment and had even verified the ride height/level. The truck was definitely leaning though so something was not right, I took it to the Toyota dealership and they showed me the issue. Fort Worth Auto Garage had installed the wrong shock and strut assemblies on one side of the vehicle. I don't believe Fort Worth Auto Garage actually did an alignment or a ride height check, because it surely would have been noticed that the incorrect parts had been installed on one side of the truck. That being said, once I confronted Phil with this information he did agree to install the correct parts so eventually it was fixed. Fort Worth Auto Garage do have reasonable prices, however they seem to be a bit sloppy with their work and they do not seem to pay close attention to details, such as part numbers.

It's honestly hard these days to find a trustworthy auto repair shop -- or a trustworthy business…read morein general. That's why I'm so grateful to have found Fort Worth Auto Garage. From start to finish, the experience was excellent. The team was professional, honest, and took the time to clearly explain the work that needed to be done. There were no surprises, no pressure, and no unnecessary upselling -- just straightforward, quality service. The work was completed quickly, and the pricing was more than fair for the level of care and expertise they provide. When you find a place you can truly trust with your vehicle, you make sure your family and friends know about it -- and that's exactly how I feel about Fort Worth Auto Garage. I highly recommend them to anyone looking for reliable, honest, and top-notch auto repair service.

First time here , plenty of parking and got a friendly greeting!…read more I came for an inspection. I found this place on Yelp. It's one minute from my house!! I was able to get help immediately upon arrival. The staff are friendly and they get right down to business!! I would definitely recommend this place for an inspection or repair !! I was in and out in less than 15 minutes!!

Old car, AC not working. I had it charged before but that didn't fix it. I took it here, a place…read morecloser to home, and hoping it might be a bit more convenient, maybe not as busy? So I went in and asked for an estimate to fix it and advice on what needs to be done. Verdict: it works just fine but it needed to be charged! I asked them, are you sure? I'm pretty sure it's not. But it was blowing cold at that moment, so I believed them. Can't remember how long it lasted but I promise it wasn't long, like a day maybe. So, I'm out another $400 and of course it still doesn't work. I'm done, forget it... not wanting to pour any more money into an old car. I'll go back to my old mechanic in the future. I'll give this three stars just because I didn't go back and haggle with them so I have no idea what the final outcome would be, but I can Guess (sorry, just that was too good to pass up)

horrible place lie about warrranties had to get my pump replaced 4 times because they didn't do it…read morecorrectly then 1 day later it broke again!! then when I went back the owner claimed its not their fault its the part that THEY boughts faul and they can't fix it anymore.Stay away from these people. If you want your car to actually get fixed not a temporary go somewhere else

Well... I had an interesting thing that happened here at the spot…read more First it's just a small shop across from Maxine's just south of the traffic circle. Let's just say there were some things that happened to my car that were not happening before I pulled into the car lot. They obviously did something to cause something wrong but immediately when I told the guy it wasn't doing that before I got here.. he said OK will look at it and will fix the problem. He said if we did something they would get fixed. Everything worked out so I am a happy customer. I did have to come back a couple days later to actually get my inspection done on my car. I had two tires put on that I brought to them and air pressure was wrong so again I had to come back for that as well... But for some reason I will still say I like this place they may need to get some guys with a little more experience in the shop but they are quick to fix a mistake and very kind about it. Not to mention the guy in the front (I should have gotten his name) was very nice and friendly and had all the laughs. I will go back to this place to have my other tire put on as well... Maybe even the inspection.

Amazing customer service and high quality service. Visiting Ft Worth from out of town and they…read moretreated us like family! Took the time to explain problems, great price to replace transmission and kept us updated on status Would definitely recommend. 5 star service! Thank you Lisa, Taylor, and Buddy!

while the employees are very kind, I feel I was treated unfairly simply because I was a senior…read morecitizen female. I began my journey with multistate in March and finally in July Integrity Auto mechanics in Colleyville fixed my problem after I had spent almost $6000 with multi state. My problem was obviously not transmission, but a completely melted down cable that controlled all the electrical parts of my vehicle which Integrity fixed for $600. Every time I would take my car back into multistate after replacing my transmission, they would say oh it's the cable from the gearshift, then it was the electric switch on the transmission itself. Finally, they admitted it was electrical and sent me to integrity where Matt promptly found the problem and fixed it for $600 and he said it was just a blessing my car didn't catch on fire and me driving it. Thank you, Matt at integrity auto. Go there first before you go to multistate it'll save you a lot of money.

This is the most honest repair shop in town. If you have a foreign vehicle that they work on, I…read morewould recommend bringing it here. They are always busy, which can make it a little challenging to get your vehicle in, but they do incredible work and I wouldn't want to go see anyone besides Steve and Melanie!

We have taken two cars so far and we are sold on their honesty, quality, ease in all we have…read moreneeded. Mercedes 300 and a toyota highlander. We needed a shop after ogi is no longer at lifetime and after Pratt went with what seemed like arbitrarily high on their pricing.

i did go to other mechanics looking for the cheaps ones, and they didn't did the job the right way…read more I was afraid to try this guys because they look expensive, i gave them the opportunity because my car was the same after i spends $500 with other mechanics. And this guys on 4600 grandbury rd charge me a little bit more than the others, but they did the job the right way.good people and Serious people, they dont been scamming people like others. If I had chosen them first, I would have saved a lot of money And time.

*new management* and missing my friends, who have moved. Fortunately they did not move out of town…read moreas I was told by the new owners here. (Which "story" does not inspire confidence!) Another thing that is a red flag for me is some vague but niggling questions... getting an "invoice" with nice round numbers and no itemization. And them telling me they would just charge me a bit less because of the credit card 3% charge... which comes from their pocket, not mine, so I can't quite figure out that one. Also got a "discount" off a large bill because they kept my car for a week instead of a couple of days so they "paid the other part out of their pocket"... or the original amount was overcharged? No one really knows do they... There's more, but that was enough to get me looking another direction. Nice people that I would still do business with if I could overlook the other things

My experience at Fort Worth Automotive has been nothing but a five star experience every time I…read morestep over the threshold. Starting with Steve and his professional second to none-staff. If you want to know how amazing this place is just pass by Fort Worth Automotive 4850 Benbrook and look at the parking lot ,that speaks volumes alone. if you're looking for a trustworthy mechanic, that puts out excellent work do yourself a favor and stop by Fort Worth Automotive and ask for Steve. you can come back here and thank me later.

Great to have experts who know the business and are trustworthy! This place is a keeper as a top…read moreauto problem solver! They do the work required and do it very well! Now my #1 go to in Ft Worth/Benbrook.

I took my flat tire to Crowley Tire and Auto Service this morning and was very pleased with the…read moreservice. My technician was friendly and my tire got fixed in a short period of time. I will definitely use them again.

In all honesty, the worst service you can probably get from a mechanic shop. Mechanics are…read moreanswering the phone and giving quotes. And signing off on approvals to fix said issue, but upon arrival they don't even start the car. Front desk is clueless asking around if the car has been done no type of organization or systems in place. They will not call you or text you if Car is even being worked on or if they're off or any type of updates on your vehicle. I'm doing you and your family Justice by telling you to stay away from this place. Every negative comment on here is most likely gone through the same issues as me or others.