The Manteca location was beautiful! Me and my partner had a wonderful experience there. Justin and Marie helped us pick out our new couch! They were both so knowledgeable about everything in store and made us feel very comfortable. They answered every question we had and didn't push anything on us. They just wanted to help us find our perfect couch for all our needs, wants, and price range, they certainly did that and more. 10/10 recommend and will be going back for any other things we may need for our home. read more

I am in utter shock with Living Spaces! I bought a couch with a chaise 2 months ago. Chaise was already wearing lumpy (there is only me sitting in this couch most times) had warranty come look at it and he said it was a DEFECTIVE piece. He told me I could just replace the cushion. After this was reordered I was told I would have to get rid of their defective piece. If city comes out that is probably like $50 to pick up out of my pocket. Well delivery comes, told the guys I only needed cushion, they called their supervisor and they have to deliver the whole thing or the supervisor said I could order that part. I got a call from Kyanna in Manteca and reassured me the part can be ordered. Found out it can't and for me to have the piece re delivered I would incur a delivery fee. You go in these stores and they sell you on their customer service, but it ends there. Once purchased customer service no longer exists. Maybe Ashley furniture isn't so bad now‍. read more

We bought a very expensive couch from here and a week later, one of our electric recliners broke, so they gave us a new 1, and a week later, the new 1 broke so it's safe to say that the couches from them are just pieces of c*** I'm so unhappy. I spent so much money on this couch. That doesn't even work right. read more

We visited this store on 9/2/23, this review is for my experience at the store: This is a large store with lots of options! The store feels new, and the items are styled and positioned well. The staff are responsive and polite. The bathrooms are clean (always an important thing on my list!). They offer coffee and water, and even have a kids' area! The rep who assisted us (Diana A) was so great in helping us make our purchases today! She was kind, patient, and very knowledgeable about the items in the store. We felt very at ease with her and like there was no such thing as a silly question. She was professional and an asset to our shopping experience. I was surprised when she told us she's only worked here two months! Her knowledge base was exceptional. We didn't feel pressured into anything. We are so happy with the decisions we made, and we owe a lot of that to Diana A. If you stop in this store, I would recommend asking for Diana A. (Disclaimer: I have not been to this store or met Diana A until today- I get nothing from sharing my positive opinion of the store or sales rep. I just like giving credit where credits is due!!) read more

My wife and I purchased a couch last year with a warranty, it was delivered in November 2021. In the beginning of January 2022 we noticed that some the cushions were much flatter than others and not as firm. We immediately put in a request to have them fixed. My wife and I live alone with no kids and rarely have guests, we honestly rarely sit on the couch downstairs. You guys sent out a tech to just asses the cushions, the tech agreed that the cushions weren't firm and said he'd submit a request to get the cushions fixed and that we would hear back in about (3) weeks with next steps. We never heard back from Living Spaces so we called the store we purchased the couch from and they said they didn't see a fix request in their system. And that we needed to submit the request again. At this point of time my wife and I are planning our wedding, but we go through the process of submitting an additional request. You guys send out another tech just to inspect. This time my wife records the visit, this tech just like the first tech that came said that the cushions are unusually low and that they were defective. The tech said we should receive communication in 2-3 weeks with next steps for a fix. Again, unfortunately 3 weeks pass and no one from living spaces contacted us and no fix. Our couch is insured, we just want it fixed. We do not want to go through the process of having a tech come out to inspect, we want the cushions fixed. It's literally just firm cushion, shouldn't be this much of a hassle. read more

It's a pretty simple concept Living Spaces.... If your associates treat customers like garbage they leave and go elsewhere. My wife and I wanted to get new living room furniture and found some couches and a chair we liked at Living Spaces in Manteca. When asking the sales associate if there might be any sales upcoming we were told NO, we never discount anything, ok fine! I then asked if there was any room for negotiation since we were looking a three pieces of furniture. The salesman then proceeded to ask me if I tried to negotiate gas prices at the gas station and how did that go for me! Screw you Living Spaces, keep your furniture and your arrogant attitude. We won't be back. read more

The service at the store - okay.... The bigger issue is after they take your money and products being delivered. I purchased a dining room set from them toward the end of January in the neighborhood of $1,300 - the first delivered my table and chairs were backordered for 4 weeks - fine. I didn't have chairs so didn't need to use the table - when I got around to inspect it, it had white spots all over it - I tried to call them and they said it was my fault and that "why did it take me 3 days to notice that it was defective?" Uhh, because I had no chairs so I wasn't using it... Second issue - chairs and bench are delivered 5 weeks later, yes 5 weeks when they had said it was going to be 4- wrong bench was ordered (I purchased counter height table/chairs/bench) they send me counter height chairs and regular bench - when we used it - the table was literally to your chest when sitting. I called because they sent me the wrong one - they made me pay another $10 to exchange it because their rep ordered the wrong one. Third issue - one of the chairs was chipped - each chair is about $95. When they were delivered, I immediately told the driver (because of the past issue with the table) he said "let me fix it"... he brings out a SHARPIE.... Yes, a sharpie and paints over it.... I told him I its not the same color and I could see where he painted it.. his response "If it bothers you that much, you can call the 800 number". I did. They said they'd replace it in 2 weeks. I wait, nothing. I call back, they're in back order again for another 4 weeks. They promise they're gonna get me one on their next shipment and nothing. It was now May - they took my money BACK IN JANUARY and I have gone through "managers" who have no customer service skills because that gets me nowhere. They lie and say they're gonna reach back out and they don't. Finally - since they can't get me a COMPLETE set that I paid for 5 months ago, I tell them I want to return everything and they tell me I can because even though the chair was damaged, "I still had somewhere to sit for the whole time"..... Fu**kn clowns. They sent me a check "for my troubles"... guess for how much..... $17!!!! That's right...... Oh, and I forgot to mention - when the 'new' stool was brought, it was missing screws, half assembled - I had to go to home-depot to finish assembling that ishhh although i paid $99 for them to assemble everything. They literally will rob you blind! Honestly, pay the extra $100-200 and go to Ashley's. I went there for the rest of my furniture and had zero issues. read more

Do not buy from this store , this company in General. Bought 2 complete bedroom set all with problems first the support on the bed frame was wrong( too short) second the chest is completely wrong, the second one doesn't have any footboard they forgot it. I was with customer service and asked for the manager but I was on hold for hour, the manager called me back and said they don't have any answer for me , mind you I took the day off for the delivery , now I have to wait 48 hrs per the manager which is completely BS. I told the manager to take everything back with the driver and will not buy from them EVER. read more

Bought the revive mattress less than a year ago and is come apart. The inside of the mattress coming thru the small air holes. Called for support but got nothing but a run around. Now they want 100.00 to come see it. Worse company to do business with. My 20 year warranty is a joke. Do not buy anything from them. Kyle the acting manager is no help. Also they have no phone number to the store. When you call the 800 number you get a run around. WORST company I have ever dealt with..... read more

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I should have read these reviews before purchasing a desk and two file cabinets at Living Spaces' new store in Manteca, CA. I was looking for a desk that was in stock, and I was told that I could pick up the file cabinets right away, and the desk would be delivered four days later. The next day I received a delivery confirmation e-mail for the desk for anywhere from 8:00 am to 6:00 pm today. At 6:30 pm I called Customer Service and was told that the soonest it would be here is another week away....even though they'd promised me it was in stock and would be delivered today. No email, no message, no phone call...nada. I'm sitting on the floor writing this review on my "floortop" computer (as I don't have a desk) and now I'm faced with taking another day off to hope it gets delivered on the next promised date. I like the selection of stuff at the store...but I learned that the whole operation is a front for an online store: they don't deliver anything from the actual store...it only comes from the main Distribution Center (one place that delivers to all of Northern California.) They did offer me 10% off the cost of just the desk...and I whined enough that they eventually gave me 20% off the cost of the desk. It hardly makes up for loss of time waiting 9 hours for a missed delivery. I could have gone to a quality furniture store and paid a premium for what it is costing me in down time. read more

Living Spaces has a lot of not nice reviews, but my experience with them was pretty good. I ordered a lot of items from them last August; some of it we picked up ourselves, some of it we had delivered, and some of it required full service. The bed frame that we had gotten, we got delivered, but opted to put together ourselves. Well, the headboard had a couple of very noticeable scratches on it, so I called and they were able to get me another headboard delivered within a week. This was very acceptable to me. We also had a big armoire that was delivered and we had paid for full service because we needed for them to bring that heavy thing all the way upstairs... the first time, they came kinda unprepared and the two men were unable to get it upstairs, so it had to sit in my dining room for a week or so until they could get someone else out here to get it upstairs. The unpreparedness/inconvenience of having the armoire sit in my dining room is the only reason I am withholding the fifth star. Other than that, I feel like they have a great selection at various price points, the customer service I received was good, and they were able to remedy the issue with my scratched headboard in a timely manner. read more

Wonderful!! Great Prices!! Outstanding customer service!!! Beautiful furniture!! Try here before you go to that HORRIBLE Bobs furniture! Living Spaces prices are less expensive as well!! read more

DO NOT USE this crooked company. Nothing they tell you on the sales floor is truthful! Bought a power love seat waited our 10 weeks for delivery only to get an automated call that it was not coming and it said do not call us we will call you when it's available. Seven weeks later we got the call that it was going to be delivered. We use the sofa for about five weeks and one side of it stopped working in the up position. Called for the warranty they said somebody would call us five days later we got a call letting us know that would be over six weeks before somebody could come look at the sofa and then order parts. I will not keep us up for the six weeks old not working it's stuck in the up position and they're refusing to allow me to return it. Do not trust anything this company tells you go somewhere else. read more

I purchased a bed and was given an exact date and timeframe for delivery. I called to confirm my delivery and was told that it would take an additional 7-10 days for delivery. NEVER received a phone call or email stating this. Not to mention the "customer service " representative had a condescending, could give less than a damn tone in her voice when I CONTACTED them about the delivery status. Needless to say I cancelled my order. read more

DO NOT SHOP HERE!, The promises are misleading and the customer service is a joke. I spent good money on a couch and four barstool chairs and spent an extra $99 for assembly for the couch and the chairs. The chairs did not arrive until the day after they assembled the couch, so I was waiting for someone to contact me with instructions to set up the assembly for the chairs, never heard anything. Finally opened the boxes eight days later and found that one chair was damaged. Opened a claim and never heard back, called today and they said since it was reported after the seven day window, which was not explained at the time of purchase, there is nothing they can do. So I'm stuck with this raggedy chair, and I will NEVER shop here again. read more

Living Spaces - Ripped cushion - Furniture Stores Near Me - Manteca, California

Experience when purchasing the couch was great. We had a custom made couch that took weeks to build. Which you can only imagine how much this couch cost and I even added the protection warranty for $800 more that the rep sold us. Months later we noticed that one of the back cushions was way to short for the couch. Life went by and I finally had a moment to call to have a claim submitted. Only to be told by a Manager that they couldn't replace it even though it was a manufacturing issue. Clearly this Company does not stand behind their product. Horrible customer service and experience once you've made a purchase. read more

Bought an outdoor loveseat less than a year ago and the back legs fell off. Could tell that the screws used to connect the legs to the bottom frame were too short which cause it to snap off. Poor quality. Received authorization for replacement for the same cost. Went in to the store, selected a replacement loveseat for pick up on a particular day. Called the store to confirm the loveseat was ready for pickup but was told it wouldn't be there for another 4 days. They didn't even call me to tell me it's late. Good thing I called and didn't waste any gas. Now I have no loveseat for the backyard BBQ this weekend. Poor quality and customer service. This is the last time I buy anything from this store. read more

We went in to buy a new bed set for our 1 & 3 year old & were helped by Bertha. We were very specific in telling her what we wanted - a bed frame that wouldn't need a box spring so it doesn't too high, since our kids would be sleeping on it. We showed her the one we were interested in online & she assured us it did not need a box spring. Bertha also told us we would need a thick mattress to accommodate the fact it doesn't have a box spring. We purchased it & at the time, were happy with the customer service. The next day, the delivery team showed up & after setting it up, told us we need a box spring with that bed frame. I went back into the store & tried to explain what Bertha told us & she was confident that we did not need a box spring. I talked to someone back customer service & they said absolutely no returns on mattress, no exceptions. I asked if he can call the manager back, Melissa. From what the guy was inferring, she wasn't going to go talk to me because he was relaying the info she was giving. After telling the guy I wanted to speak to the manager, she finally came back. I told her the story & her response was "I wasn't there during your conversion Bertha, so I don't know what you guys talked about." Pretty much calling me a liar lol. Why would I not buy a box spring & then pay the delivery again to take it out to me if I knew it needed one. If I would've known in it the beginning, I would've bought a thinner mattress & the price difference between that & the thick one, would've equaled out what I was going to have to pay for the box spring. Seems like once they sold me their product, I was hung out to dry & they had no sympathy to what there incompetent sales rep sold me. Thanks Bertha. Now I'm stuck with this thick mattress & currently at Home Depot to DIY a platform for the mattress. Thanks again BERTHA, you really know what you're talking about! read more

Why isn't zero an option? Why does LS not fix the very real problem with executing deliveries? It's like they try to fail. Let me tell you...they are so good at being bad at business. My wife and I spent a few hours this past weekend shopping for furniture in the Manteca store. It's a great store with loads of options and this made it pleasantly difficult to choose. Our salesperson, Stephanie, was a dream and handled all of our questions with knowledge and a smile. She's a catch for sure when it comes to good people. We teetered between two different sectionals, but finally decided on one. A quick check of inventory said 6/8 pieces were ready to be delivered Wednesday (today), and the remainder would deliver on Sunday. We also placed an order for a gorgeous 97" television stand that would arrive on Sunday. We left about $6500 poorer, but excited for what we selected. Today, the day of the delivery, we were emailed - delivery window; 12-3:00. Cool...it was a standard window of time, so I took the opportunity to empty the living room of the old stuff and vacuumed and cleaned baseboards. They even provided a tracking option, like Amazon, and you can watch as your driver makes his stops and gets closer. As they make deliveries, my delivery time updated too. Our driver had nine (9) stops, which I thought was ambitious, and although other Yelpers had issues with deliveries, mine was looking pretty good. Then, the time updated to 1:45-2:15. You would think this would be great news, but at 2:30 the delivery window remained the same while the truck moved further and further away. At 3:10, the truck was 30 minutes away in Banta, then Tracy, then west of Tracy towards Mountain House. I called the service number and was routed to a call center where a young lady, Brianna, told me that she was located in Florida in a heavy accent. I asked to be transferred to the store, and after ten minutes, I was. Or so I thought....The call transferred and then a message stated they were experiencing high call volume...and hung up. Ten minutes gone. I called back, spoke to another person with a heavy accent, and asked about my delivery. He said the message in tracking, which I already knew, stated "unable to start." I said, "yeah, I know, what does that mean?" He didn't know, but offered to "open a ticket" so the store manager could contact me. I refused and asked for his manager; who came on the call and could do nothing to help. Apparently, this is standard procedure for Living Spaces. Over promise and never deliver. You can't contact the store unless you drive down there, they have foreign customer service agents reading scripts without critical thinking skills or truly comprehending the language, and use this technique to gate-keep their stores from resolving issues. Great business model (heavy heavy sarcasm). Finally, my wife - who was at work and NOT sitting in an empty house waiting for furniture - got a call back from the operations manager (my wife had contacted Stephanie who In turn contacted Kyla Anderson; the ops. manager). My wife and I agreed that we would not reschedule and would cancel our entire order. Kyla told my wife she wasn't sure why the delivery had not been completed, and that everything except the wedge (the most important part of a sectional) was on the truck. The fact that the wedge had "mold", we had not been contacted, and everyone in the organization seems to not know what the code "unable to start" means, gives me great concern for the longevity of this chain. So, if you think your experience will be different, it won't. We are not exceptions to the rule, and neither will you be. Word of advice: if this happens to you, and they won't cancel and want to reschedule because THEY missed the delivery, move it out 72 hours. Then call and cancel within the 48 hour cancellation window. Use their incompetence and cancellation policy against them. Fight stupid with stupid. Final Note: Stephanie was great, and thanks to Kyla for saving me anymore hassle that may have resulted from this trainwreck of a business that is Living Spaces. Update: (7/18/22): My wife stopped by to get a printout and make sure all of the verbal assurances from Kyla had been completed, and what she found was that they had NOT canceled all of the order. It took a physical trip into the store, but my wife did get it all canceled and has a printout for verification. It appears even Kyla can't do her job adequately. Get proof folks...so lame. Dear LS Social Media: Try having corporate change the culture. Provide phone numbers for local stores and personnel. Try delivering your own goods instead of outsourcing to companies who take on more deliveries than they can make. Try training your CSRs and other personnel what the delivery codes mean. Try to do more than offer apologies and assurances when this clearly happens over and over again. Like this ¥ read more

We decided to check out Living Spaces for guest bedroom furniture. We worked with an amazing young man, Ryan. He helped us pick out the furniture that was great for our room. We also spoke with a beautiful lady, Olga when we paid. They were both great, hence the second star. When the furniture was delivered the mirror and night stand were broken. We called right away to get the mirror returned and ultimately chose to cancel the purchase of the mirror. The crew finished setting up the furniture and left. I tested the drawers and noticed the bottom drawers don't close right and the bottom sticks out. We called the driver right away to come back and fix it. He told me to file a claim. Then tried to tell me this is how the drawers are and it was normal. He then abruptly hung up on me. I called customer service right away and filed a claim. A month later and it still hasn't been fixed. I called back again and they asked for pics to be uploaded. We did that and still, 2 months later the drawers are not fixed. I called again this morning and was told they don't have a claim number, don't have pics and won't call to help. I have a claim number, So- 010814102. The customer in store experience is great, until you buy. Once the product is in your home the customer service is gone. They literally could care less. "I'm sorry, Blah blah, blah is all they say. I have been patient for 2 plus months and am now tired of the excuses. I will address it with my cc company. It is unfortunate, but the customer service has been just as bad as Ashley Furniture. I cannot recommend Living Spaces and this will be my first and last purchase with them. The customer service is just not there after the purchase and reaching them is equally as disappointing. Brian & Jen Thorstensen read more

Went to this location to check on new couch. We saw one that's on a cyber Monday sale. CS rep said that couch is on stock, was the last day of sale, and can be delivered within a week. Decided to purchase. 2 days after we purchased, we received an email saying that the delivery was changed to 7-14 days. Called CS, requested for a callback to lodge a complain, but no one has responded to our request. read more

Never ever again will I buy anything from Living Spaces. We purchased a couch, chair and table on September 17th. We were assured by the sales clerk it would take three weeks for our couch and chair to arrive. The table was available within two weeks. We keep getting the run-around by different Living Space employees as to when we will receive the couch and chair. Now we have a date of receiving the furniture by November 20th! Three weeks could end up being over two months. The excitement is gone. They have taken the joy out of getting new furniture. Living Spaces in Manteca read more

The worst company to do business with. Paid 3k for a custom couch 3 months ago, and now that it's time for delivery, they've canceled/missed/rescheduled the delivery date 4 times. None of their customer service reps know what's going on with my order every time I call and cannot provide me with the reason for rescheduling my order. All they say is we need to reschedule. Don't give your money to this company. They had no problem taking my 3k three months ago, but now they can't seem to hold up their end of the contract by delivering the goods I ordered. Feels kinda like a scam. My 3rd delivery was scheduled for tomorrow, received a call THE DAY BEFORE to tell me they can't deliver, and are now rescheduling for Sunday 10/31. I'm really frustrated with this company and won't be doing business with them again. read more

We purchased this bed back in early September. It was set to deliver 9/17. We waited all day and it never showed. Then only after the delivery window closed, did they tell us the side rails were missing. We had to pay extra to have it delivered on a "premium day" 2 weeks later. It never showed then either. We get a call that the head lamps are out of stock and they will call us within 48 hours to resolve the issue. 4 days later, they tell me they can't re-deliver until 10/21. We cancel and attempt to look elsewhere for something similar. Then a family member raves about their amazing experience from start to finish with living spaces. We decide to try once more, maybe we just ordered at a bad time? Delivery is set for 11/5 and I call the day before to verify it will be delivered. Guess what? It won't. Something about owing them TEN DOLLARS (!?!?!) so they can't deliver. Believe me, we paid all that was owed, if they needed more money, they could have called and said so. The soonest the can is 11/19. The guy I speak to personally promises to follow up every step of the way. (Spoiler, still haven't heard from him) Finally, it's delivered! The delivery guys are great. Super friendly, even let my 3 year old turn a wrench to feel like he's helping. They open up the last box, which is supposed to have the mattress support slats in it. IT DOESNT. so what are we supposed to do??? Customer support says the best they can do is 12/3! Two weeks of sleeping on the couch with my room is disarray? I popped off the foot board because the box for the drawers is in the way of my box spring. To level out the side rails, I have to stack some spare scrap wood. Once they resolve this, I will NEVER think twice about ordering from here, and neither should you! read more

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I'm not one to complain but the customer service for this company is horrendous. Not only can they not find my order, but they hung up on me three times after placing me on hold. Apparently a part of my bedroom set was lost then located damaged. The warehouse finds it appropriate to call me to tell me they will fix it and then deliver it. I tell them no thank you I bought new furniture, I want new furniture. They tell me they don't know how long it will take for them to get me the correct piece and that I can call customer service. After over an hour of trying to get a rescheduled delivery, they can't find the order. Meanwhile I am still receiving text notifications indicating that I have a delivery for today....If I could give this review a negative five, I would. I now feel responsible for referring this place to two other friends who bought furniture and will probably go through the same hell they're putting me through. Horrible experience!!!! read more

Idk why this store for such low reviews. I had a wonderful experience here! It's a place to go to if you're bored and want to walk around a giant place with AC. The selection here is large! They even have a bed section, I don't remember other living spaces having it but it was nice! I love their choices of rugs, vases, and accent chairs. And everyone in there is super nice. The only advice I give is... chill out with the whole "how are you doing, looking for anything particular?" greeting. Whenever I go in there around 8-10 people ask me that and it gets kinda annoying. But I wouldn't give a negative star for OVER-friendly people. Sooo yeah here's 5 stars hahaha read more

Just bought a sectional set & coffee table the girl that helped us was awesome she was a great help can't wait to get it delivered

Absolutely terrible business. I ordered a table from them and they kept lying about when it was going to come in. 3 days to 1 week to 2 weeks to over a month and I still did not have my order. ZERO communication from the store the whole time I had to call the corporate office who has no idea about anything. Went to the store for a refund and they said it was processed but it was never completed so it took another 2 weeks and finally a supervisor at the corporate office processed the return. The sales people are fantastic but the business is terrible! Avoid at all cost! read more

Nice store. Reminds me of a smaller RC Wileys. Prices are decent. Good selection Staff is helpful... read more

Very disappointed with Living Spaces. A week ago my husband and I purchased a tv console and a sofa sectional. Its arrival time was scheduled for December 3rd. After staying home from work in order to receive our purchase finally our delivery arrives, or so I thought. The delivery person drops off the tv console, takes a picture, and walks out of the house and into his truck. I thought he forgot to deliver the sectional so I called the company and to our surprise our order had been cancelled per customer service at Living spaces. They stated an email had been sent notifying us of the cancellation. I advised them no one had sent us an email. Moments later my husband called them and was told his order was not delivered due to a missing piece of the sectional not being available and were sorry the order was never cancelled or an email sent. So my husband asked if they had refunded his money and was told they would cancel the order and refund his money after 48 hours. Very unprofessional company and would not recommend to anyone. read more

Beautiful things - shitty service. Ask to be shown only things they have in stock - purchase a $800 kids bed - promised delivery Same day or next day for $150 or Tuesday for $99 - opt for Tuesday - it's been three weeks, two cancellations, one no call no show to deliver a bed down the street. Service is a joke. read more

My family was worried seeing this location having 2 and a half stars at first but since we were moving to the area and in need of furniture, we bite the bullet. Our expectations blew us out of the water when we went in with an idea of what we wanted and got what we came for. Coming from the Bay Area to Manteca made us realize how jaded we are as everyone was Hella friendly, very informative about their products and being able to make things an easy process for all of us. We went back two times for a couch set and two bed sets (frames and mattresses). Issac and Stephanie were fucking awesome and very helpful. We had plenty of help from everyone we met and able to lay down all the guidelines and protocol for Living Spaces. Very patient and even if checking out does take a while due to them double and triple checking the order and delivery dates. Pet friendly with dogs as long as you have them under control (no potty on the floors, minimum barking, not destroying the furniture on the floor, etc). read more

Came in the store with help for a 2 month old ongoing problem. Requested to work with a supervisor or manager. Tiffany Albert was helpful enough. The problem has not been fixed. This review is really about cashier Samantha who stopped helping her own customer 3 times to butt into my conversation and talk on top of me without knowing the details of my situation. Was know it all Samantha helpful in any way toward solving my problem? No. read more

The best living spaces location Highly recommend They have nice staff members Shout out to Stephanie and Aida They have kid spaces too where you can leave your kids while you shop around for furnitures!!! read more

Purchase was easy. Bought the warranty because it's a power lift chair. I was not given warranty info at purchase either but was definitely paid for it. Now the chair will not recline all the way and they refuse to honor the warranty. $1500 wasted! read more

if you can shop. different store I would guest you do so, we went to "Living Spaces" on Sunday to look for furnishings for three different rooms of furniture having relocated back to Ca. My wife found a dining table she liked and was also offered one that had been damaged and repaired and was an "as is" model. She was considering it. We left that night because the salesperson would not leave us alone to discuss between ourselves and followed us all over so we left annoyed. My wife wanted the dining set so I borrowed a trailer from a neighbor who unloaded his work materials so we could use it to pick the set up. We live almost an hour away and this was the second trip. The advertising for the dining set was misleading. And by the time they were almost done finishing up the paperwork they told us we would have to pick it up the next day because they do not load after 8 pm. It was now 8:25 pm Even though the loading guy was still there, Because we had made two trips and borrowed a trailer I asked if they could just help me get it out the door and on the trailer , they said NO! When I looked around they had at least six people doing nothing. Let alone the guy who is paid to load . Including the Manager. So much for customer service for people willing to spend literally thousands of dollars. Shop somewhere else people. read more

Their warranty sucks. You pay for extended warranty then have to pay $99.00 for a technician to come out and look to see if the damage/issue is covered under warranty. WTF I have already paid extra for the damn warranty. Poor customer service read more

This was an exceptional shopping experience for me. Greeted by the security guard and letting us know that the sales reps do not work on commission was a nice way to start. Lots of available reps around to help. After getting escorted in the right direction (the store is Costco size) we found what we were looking for, sort of. I had lots of questions so I stood and just raised my hand and there is Deanne, ready to show and explain and demonstrate all the points of our recliner couch set. The fabric and construction and comparable models. Deanne was just great. She was a training manager from Phoenix and those new employees are in excellent hands. No high pressure, she was just really knowledgeable and informative. We picked the right couch and included the 5 year extended warranty (that if you don't use in 5 years turned into a credit at the store). So, after online shopping, then Macy's, Ashley's, Costco and local furniture stores we found a great price on quality workmanship with a guarantee. Thank you, Deanne. read more

This is like a ghost town furniture store.. workers will not even bother to ask if ur looking for help of some sorth! Atleast accommodate your customers or greet them hi, hello! I feel like I'n in home depot! Employees won't even make an eye contact with you! I work front desk and I would hate to give my customers bad first impressions! Never again will I come back and will tell everyone I know how rude these people are. read more

Please be advised before making final purchases. There is a lack of continuity between the sales floor and the "warehouse" in Fremont. Upon deceptive sales practices, we were told by Joe that items were "In Stock" and delivered within 10 Days. We made a large purchase in good faith, with multiple bedrooms being furnished for each of our children and master bedroom. Deliveries would arrive with multiple missing items, and we were told it was because of "Black Friday" sales even though we had purchased in October! This totaled to 4 different deliveries over a 2.5 month period. It was inconvenient, poor customer service and flat out crappy business. What is suppose to be an exciting time, settling in your home... this adds to the stress. I had to step out of my office fielding calls from customer service saying they would "send an email to the manager"- overall, not recommended. read more