This is our second time purchasing from living spaces. The first purchase we made was about a year ago and we purchased the Anacapa modular sectional for our loft area no complaints it is a very comfortable couch and has held up over a year. We had to go back to living Spaces because we purchased a new home and need to furnish it. We're starting with a couch and the dining table. Our sales associate was Vina and we actually met Veena a few months ago when we were just looking at furniture and seeing our options and what would fit best in our space and she took us around the showroom all the different options and showed us the modular couches fast-forward to this month we went in and finally decided on a couch. We went with the Everett modular couch. We custom ordered the fabric and the pillows, and we went with the Casey, walnut expandable table and Kissa chair chairs. Vina was so patient with my husband and I. Thank you Vina!! read more

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Furniture is fine-what I'd expect at this price point. However their delivery service left a dent in my wall that I didn't see until I was moving one of the beds they delivered to vacuum. This happened 17 days after they delivered. So I emailed them, as they have No direct to store phone number. 14 emails later I have yet to get any support! I started with emails to the store and after getting no response I went into the store and spoke directly with some guy at the service desk after being directed there by the information desk people-only to be met with what could be best described as an apathetic attitude! I continued with emails and got in contact with the manager who in turn got me in contact with their delivery carrier Maersk/Site Manager- Final Mile Operation. I basically got treated by Maersk like it was my fault-I've sent pictures and never heard back! All I wanted was some acknowledgment of the damages, a caring attitude, and an apology. I ended up repairing the damage myself. What's funny is I was giving the delivery guy privacy to get his job done and even gave a decent tip! And he couldn't even say Hey I put a dent in your wall and please call this number and they will take care of it. I spent over $6,000 at this store and would think they would care. read more

Living Spaces - Here's the dent - Furniture Stores Near Me - Las Vegas, Nevada

We recently purchased a new sectional and bed. We also did some homework in regard to reviews, warranties, and price comparisons and after all that we ended up at Living Spaces. Definitely not the cheapest furniture around but cheaper doesn't always add up to comfort and reliability. From dealing with a few sales people, ordering, and now having our furniture delivered, everything went smoothly. We are also hopeful that what we purchased stays in tact. So far we are happy with our furniture. read more

Living Spaces - Our new couch - Furniture Stores Near Me - Las Vegas, Nevada

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I see Living spaces isn't running out of bad reviews. Well Here's another one. Their so called artisan crafted furnitures are GARBAGE. It has the durability of popsicle sticks. It's only been a couple of years of using this dresser. We baby our furniture so much! This dresser is more of a bedroom decoration than anything, barely used and it's not even closing properly! We also purchased a wooden console that is now chipping!! We reached out for assistance, but our concerns were completely dismissed,. No effort was made to resolve the issue, and the experience reflected a lack of accountability and confidence in their products. You are better off going to IKEA! Living spaces count your days! You can't do this to people who spend their hard earned money on your products! read more

Living Spaces - Artisan crafted dresser - Furniture Stores Near Me - Las Vegas, Nevada

I am extremely disappointed with my experience. This honestly feels like false advertising. I purchased a dining set based on the in-store display, which clearly showed six chairs and one bench (seating for eight people). That was the main reason I decided to buy it. However, when my order was delivered, it only included four chairs and one bench, which completely changes what I thought I was purchasing. A dining set for six is not the same as one for eight. I trusted what I saw in the showroom. If the display does not accurately reflect what is included, that is misleading. If the set is different from what is shown, it should be clearly explained to the customer. There was no complete or proper information provided, and no one explained anything to me. I was simply told to sign the order. I also called customer service and spoke with the manager, Travis, but no one helped me. I am very upset. Be careful with what you see on display in this store--they engage in false advertising. read more

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***DON'T BUY THE WARRANTY Fam!!! - Folks, trust and believe...Living Spaces' "Care-Free Plan" Warranty is as far as I can tell, nothing but a cash grab upsell with little to no approvals for legitimate claims. You can go in to the Summerlin Location and see people daily Losing their minds at the Customer Service Counter over their warranty NOT BEING HONORED. The SALES ASSOCIATE ( take your pick ) all present the warranty options making it sound like a piece of cake and even tell you " When you file a claim call us and we'll help you. They're all USELESS. Nice and pleasant but USELESS when it comes to getting results. They basically tell you EVERYTHING is covered except for " Paw, Claws, Beaks and something or other" Basically saying the if anything happens to your furniture OTHER than Fido or Polly going nuts on your furniture, you're all good skippy. NOT. *** UPDATE!!! After sending photos of the jelly spill by our 4 year old, and jumping through more hoops than ringling brothers with little to NO COMMUNICATION the WARRANTY CoMpAnY Sent Me a Little CLEANING KIT..... YAYYYYYY!!! Psht!! If I could post a BAZILLION eye-rolling emojies I would fam. If you go to Living Spaces in SUMMERLIN -PAY CASH- or card. DONT FINANCE and NEVER EVER NEVER EVER EVER GET that damn warranty. you've been advised..... :) I'll update later with the manager's name and al those who "assisted" me. read more

Living Spaces - Warranty Warning Image - Furniture Stores Near Me - Las Vegas, Nevada

Horrible customer service. We bought a couch that Living Spaces said measures 158" When we received the couch, it didn't fit in our 159" spaces. The actual measurement of the couch was 159.5" They wouldn't take the couch back. They wouldn't let us swap the middle section from the large size to the regular size. We paid over $3k for it and now we have to buy another middle section. Stupid couch will cost over $4k. We already spent around $10k total at the place with bedroom sets, living room, and dining room. Now they want to lose a customer forever over $1k and for the rest of my life I will never recommend this place to anyone. Horrible choices and horrible customer service. read more

Take all these low reviews lightly. Not sure why all the hate. I went into LS thinking the worst after seeing their yelp, but it was extremely pleasant experience. My girlfriend and I were laughing after the fact at how wrong all the reviews are. Spent weeks comparing Living Spaces, Ashley, RC Willy, etc. This was by far the best combo of value and quality. I went in store, found the couch I liked, went on the website and APPLEPAY for my purchase and it delivered 48 hours later. Seamless, quick and easy. If you have the funds and don't have to finance through the store,(shocker: a stores finance system is difficult) you're gonna have a great experience. Delivery guys were awesome and made light work of bringing a whole couch to a 2nd floor apartment. Packaging was adequate but not overkill. All in all, I would buy again from here. Unless you're on a tight budget or don't own a credit card, you should consider shopping here as well. read more

Living Spaces - Zone Modular couch - 5pc w/ ottoman - Furniture Stores Near Me - Las Vegas, Nevada

Very frustrating experience. I worked with Domingo, who presented himself as a designer, but after adjusting the size of my sectional, the ottoman he sold me no longer fits. No one explained how that change would affect the other pieces, which defeats the purpose of working with a designer. I was told over the phone that I could return the ottoman, then later told that was a "coaching moment" and the return was denied--even after I offered to pay a restocking fee. I also received conflicting explanations: one person said it was a special order due to size, another said it was the fabric. To make things worse, the ottoman is the exact same size and fabric as the showroom model. Overall, unclear policies and poor communication. read more

Tried since last night to speak to someone to cancel one of the recliners I ordered and couldn't get anyone. Just got ahold of someone via phone who said I had to of called 48 hours prior. The recliners are not even being delivered until Tuesday its Sunday. Will never buy anything ever again from this place. read more

Beware of Living Spaces predatory scam involving their extended warranty. Five years ago I bought all new furniture for my house. I was told that if I bought the extended warranty and didn't use it I would get that money back as a voucher to use at the store. Fast forward five years, I get my voucher, I go into the store and the first thing they say is I have to spend double the amount to get that money back. It's hilarious that that is the first thing they say to me but when they were selling the extended warranty they didn't mention it at all. They said it's in the brochure, but I was given the brochure stapled to my receipt after I paid. I 100% never would have purchased the extended warranty if they would have told me the actual terms. This is a dishonest, bait and switch, predatory practice. I know I'm not the first one scammed by this as the cashier was like a robot reciting generic policy for the store when I explained no one said anything about that when they were selling it to me. At no point did any of the employees convey sympathy that the company they worked for allowed for this to happen. To make matters worse the sales lady who stood next to the cashier complimented her on keeping her patience even though, I didn't yell, I wasn't rude, I refrained from saying, "what you did was dishonest" but instead made sure to name Living Spaces as the offender. I also told her I knew it wasn't her fault but that I know for certain if they were scammed out of $345 they would be upset too. Even now they have literature advertising the warranty that fails to mention that you have to pay double to get that money back. When I pointed it out to the sales associate she kept saying that means something else, however, it still fails to mention anything about double pay. The employee said it was a one off employee who doesn't work there anymore who did it but when I purchased chairs the employee being trained told me I had 7 days to return the items but neglected to tell me there's a 10% restocking fee. It's clear Living Spaces has a generic script that they feed to employees to help sell their products but negate to mention the fine print as it would make buyers think twice before making purchases. What they did was illegal, they should have to eat the cost for inefficient employee training. But they know what they're doing. read more

Purchased a "marble" table about 3 years ago from Living Spaces and it's bowing - I can fit my finger in the middle of the table. Thought it was a solid slab marble table but the corner cracked and you can see the pieces separating. read more

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This is my second time shopping at the store and not being assisted. I walk through the whole showroom floor and was not assisted. Upon arrival, I showed an employee what I had ordered and was being delivered to my house soon, but I wanted to see it in person. She instructed me to walk in a direction, and that she was sending someone my way to assist me. I walked the whole floor in the area. She directed me to there were not many customers at all, but there were plenty of employees conversing with each other. I was not acknowledged even when I strolled in front of them. The store looks very nice and inviting and I love the furniture and accessories. I did order online, but I will not be back to the store, unfortunately read more

Absolutely horrible experience tonight; the representative who assisted me I unfortunately did not catch her name, but she was a female with a slick back bun parted to the side. She left me feeling underwhelmed; I was looking for dining room chairs, a pair and all four different styles I was interested in were either out of stock or looking at a delivery date of Christmas time. Finally on the fourth one she said I should check out HomeGoods for the one offs or pairs if I'm looking for a faster turn around time. I don't understand what kind of answer that is! I was just there last week and spent almost $5k on a couch but you are telling me you can't provide better service than this tonight. read more

Living Spaces - Last one in all of USA stores. - Furniture Stores Near Me - Las Vegas, Nevada

Bought a lamp here for over $300 and it was missing pieces. Because it was drop shipped they can't just send me the missing parts and I would have to un build it and send it back to receive a whole new one which is so time consuming. I expected better for a product so pricey! read more

Living Spaces - Lamp - Furniture Stores Near Me - Las Vegas, Nevada

I bought this beautiful dresser from living spaces , the sales associate was very kind and helpful. She checked me out quick , answered all my questions & scheduled me a delivery date! When delivery date came the guys were so careful bringing my dresser inside! When I first opened up my dresser it was so perfect but one of the drawers was stiff so it wouldn't open up all the way, i called customer service right away and they scheduled me for a handy man to come fix it like that same week, unfortunately when he came I was showering so I didn't hear him knocking and he had also been calling me. I called back and apologized but he offered to come back the next day which I felt so bad but also appreciated soo much! He came and fixed it and I'm very happy with my purchase, customer service & how fast they fixed the minor issue . It was my first time shopping here and now it won't be my last. read more

Living Spaces - Dresser - Furniture Stores Near Me - Las Vegas, Nevada

Asked for assistance and was told someone will assist us soon. 30mins later no one came so we just left. read more

Living Spaces - Furniture Stores Near Me - Las Vegas, Nevada

normally don't write reviews, but this experience left me genuinely upset and feeling misled, so I feel obligated to warn others. I went into Living Spaces intending to purchase furniture using my debit/credit card. Instead, I was pushed toward their financing partner, ACIMA, which was described as a "90-day, no-interest, pay-at-your-own-pace" option. Of course, I understood that if the balance wasn't paid off within 90 days, high interest would apply--that's the incentive to pay it off quickly. What I was repeatedly told, however, was that payments during those 90 days would be entirely up to me. That was not true. I walked out of the store completely unaware that automatic weekly payments had been set up on my account. Days later, I discovered a $200 automatic withdrawal from ACIMA, followed by an email outlining a weekly payment schedule I never agreed to and was never informed about. Even worse, I later learned there was an additional "ownership" cost totaling nearly $1,000 added on top of what I believed I owed. This includes fees that were never disclosed at the time of sale. I essentially walked out of the store thinking I owed one amount, only to find out I was being charged close to $1,000 more behind the scenes. The sales associate who promoted this financing option was extremely misleading--and it's now clear she either did not fully understand the ACIMA partnership herself or failed to explain it honestly. Either way, customers should not be subjected to unclear, half-explained financing terms that result in unexpected charges. Only after this experience did I check Yelp and see the low rating and similar complaints. Another major issue is that Living Spaces does not provide a customer service phone number--email-only support for serious financial disputes is unacceptable.I returned to the store in person because this entire situation felt dishonest and deceptive. Walking out of a furniture store only to later discover hundreds--nearly a thousand--dollars in unexpected charges is unacceptable. Strongly recommended taking your business elsewhere. read more

I went in store to purchase a couch, bedroom set, and mattress. After 4 hours of going over couch options and all the fabrics I wanted being out of stock, I moved to the bedroom set and mattress. I spoke with Bernie first who I was clear with that I wanted California king size. I then went to the mattress and spoke to another employee who I confirmed with California king. At the end of all of it, they had me sign a paper and I did not notice it said king. After delivery, I Immediately went in store to dispute the mattress size and request the correct mattress be delivered as it is still unused. They stated they would not and that my only option was to wait 30 days and so the sleep exchange for extra fees. I was even fine with the extra fees if they could process it immediately as I need a bed to sleep on. They would not even let me do it right away, I do not want that mattress and is ridiculous to tell me to use the mattress and then return it. The worst part is that I only have 7 days to exchange the bed frame to the correct size so now I am being told to put the mattress on the floor and sleep on the floor. This is terrible customer service especially when I was about to buy a $6000 couch. I do not recommend buying anything here, if you do make sure to record them saying what you're getting for when they deliver products that were not asked for. read more

We purchased our couch 2 years ago. We purchased your warranty that your salesperson said was amazing! Worth decision ever! I will never ever purchase another piece of furniture from you again! We have had a broken couch for going on 3 months. 3 pieces of our sectional are broken. You can't speak to anyone but a call center. You can't even call the brick and mortar store. There is a 1-866 number that runs you in circles. This is the absolute worst place to buy furniture from. NO ONE should ever buy the warranty. You'll be jerked around until you just give up and buy a sofa from another store. Please heed my warning they are the worst to purchase from. Even if you go to the store to speak to a manager all they do is tell you I'm sorry it's frustrating there isn't anything I can do here. What a nightmare this has been! read more

SCAM ALERT!!! DO NOT SHOP HERE!!!!! This place is horrible! The salesperson will lie to you just to make a sale. They don't accept returns on items that you were lied to about and the quality of the expensive couches are cheap! The couch got a tear on the first day! DO NOT BUY THE EXTENDED WARRANTY! They make it sound like a good option but it's a scam, just like this whole place is. read more

I am very dissatisfied. I purchased a recliner, Living Spaces scheduled a delivery appointment, for which I paid $100. I contacted them to inform that I would be unavailable on the scheduled day due to work commitments, and they indicated that rescheduling would incur an additional fee of $100. I found this highly unreasonable. I was quite upset and considered canceling the order. They also mentioned a 10% cancellation fee, amounting to $69, despite the cancellation occurring within 48 hours. I am not pleased with the level of service received and express my discontent as a customer. Please be aware of this horrible situation. read more

Sales people were nice and helpful at first, but after you purchase the product their attitude changed and couldn't even answer questions. Delivery scheduling was horrible as well. read more

Stay away from Living Spaces. For the price of my sofa I was expecting some quality, but the cushions are tearing apart after less than two years. Very disappointed. read more

Living Spaces - Furniture Stores Near Me - Las Vegas, Nevada

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BEWARE FURNITURE SHOPPERS!!! I ordered furnitures from this company and 3 items were defective. They sent out a technician just to tell me he couldn't fix it and that the furnitures needed to be replaced. 1 month later they only deliver 1 out of 3 of the defective furnitures because the other 2 items were out of stock. These items were in stock when I spoke with the customer service representative at the time of my first complaint. No calls or emails were made to me about not having the other items in stock. The only notification I got was that there were scheduled to be delivered today. The people who work for this company are very incompetent! Very bad customer service! Will never shop at this store ever again! They have inconvenienced me 4 times already having to wait at home and they still can't fix such a simple problem. If you don't want the headache, do not buy your furniture at Living Spaces! read more

Living Spaces - Torn dining chair - Furniture Stores Near Me - Las Vegas, Nevada

The service we received was an amazing and the furniture seems high quality and comfortable. However, their phone customer service and the customer service of their financing department (Synchrony Bank) has a lot to be desired but the Synchrony Bank issue is another review at another time. I financed a fairly large purchase, essentially for the 18 months same as cash. It took several days to post. In their defense it was the holidays so that I'm not upset with. It finally posted today. However, instead of cancelling the pending transaction, they ran a whole new one. My account now shows two different transactions putting me almost $5000 over my limit. That's the first issue. The next issue is when I called customer service, they told me there was nothing they can do about it and I had to go into the store (they claimed the local store did not have a phone number) and they **might** be able to change it. When I asked what I was supposed to do with my credit being over he essentially said I was stuck with that. I Nov have a large overdraw at a time I don't need it. Like I said, in store service and furniture all good. Hopefully, you don't have to call customer service for anything. read more

I'm not one to make reviews unless it's a small business, but I had to just brag on how amazing Erika & Aiden are! They went above and beyond to help us out! Answered all of our questions, eased any concerns & we're very patient with us (my mom & Tia had many many questions lol) I would definitely come back here! read more

Sales Order Number: SO-014732570 I was in the Summerlin furniture store. We looked at the sectionals. They were reluctant to give us a tape measure because they knew the product on the floor was not the same dimensions as the product they will deliver to you. I measured 49 inches across on the power armless chair. The actual seat you get is just under 40 inches. The corner section measured 6 inches longer than whet they deliver to you. I want what I sat on in the store. I will dispute this charge on my credit card unless you replace this sectional in my home with the sectional I sat on in the store. Rick Mozzillo read more

Rating of 2 stars is not surprising.. went to pick up 2 chairs I ordered online , the color was bright yellow vs their website photo that was more tan color. The nice guy opened the box and the color just wasn't it so I left the pickup area and went back to the store, the items never left the stores. The manager Nora was not helpful and insisted to charge a restocking fee.. for what ? The color was not matching the website color. Tried to explain to her I really wanted those items and waited for them couple of weeks, she was not helpful and charged me 10% restocking fee for items that never left the stock. I had an order I placed online that was supposed to come in 2 weeks, worth $3200. I paid the restocking fee and canceled the big order. Very disappointing experience and bad decision making and customer care on the manager side. I gave this store the benefit of the doubt and another try, and i will not be a customer again. Level up. Clients don't just want furniture pieces, they want true customer care. read more

Living Spaces - The true color - Furniture Stores Near Me - Las Vegas, Nevada

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I bought an expensive couch from them. A couple of years later, all the cushions are deflated. It's unusable. I asked even to buy new cushions and a I was told no. I paid 3000 for an unusable couch. I thought by going here and paying more money it would be a good product. Nope! Might as well as gone to bob's discount! read more

Went to Living Spaces on my birthday to pick out new dressers and a bed/adjustable base. Found the dressers I wanted, Amish-American made, real wood, great quality- but they were discontinued, so even though I spent a LOT of money on 2 pieces, they did not qualify for free delivery. Living Spaces told me to contact GoShare. So, I did. Spent over $240 for two guys (including tips) for the delivery 2-days later. I feel, after a certain amount spent, regardless of whether it's full price or not, they should offer free delivery, because these dressers were more expensive than a lot of their regular-priced pieces on the floor. Anyhow, that's not the worst part. It gets worse. My adjustable bed frame was supposed to be delivered today. When checking out, the associate told me that the base was actually on sale. But now, that put me below the free-delivery mark. So either I buy something small or pay the delivery fee. The associate suggested I buy some sheets & a pillow case protector to make up the difference so I wouldn't have to pay the delivery fee. Ok, done! I walk out excited. I'm so happy, I've been dreaming of an adjustable base for years and I'm finally going to have it and hopefully it helps my chronic back pain! Yesterday I get a text message from Living Spaces confirming my delivery for Wednesday, 5/7, between 12-3 pm. The message also says I can't reschedule without incurring a rescheduling fee. So I make sure I'm home by noon today. My husband and I clear the floors, undo all the bedding, pull our heavy Purple mattress into the loft, we're ready! I'm sitting, screen door open, just waiting for them to pull up any minute now. I end up sitting in my room for a couple hours. Before I know it, it's 3:07 pm, I'm like, ok, maybe they're running late. Let me call to see what's up. I get a call center in the Philippines. The employee tells me the item has been discontinued and is no longer available. So I'm like, WHEN WERE YALL GOING TO TELL ME??? She says, oh, we emailed you yesterday. Oh, so you can email AND TEXT ME to say be home from 12-3 or we're charging you a rescheduling fee, but no one can CALL OR TEXT ME?? She says, we emailed you. I said, again, WHERE?? Because at this point, I'm searching my email for LIVING SPACES and I'm only coming up with 2 emails from them- a promotional email about their clearance chairs, and my delivery confirmation for today. She tells me "look for a Christina". NOW WHY WOULD I BE LOOKING FOR A RANDOM EMAIL FROM A CHRISTINA??? She proceeds to tell me there's nothing they can do and that I also am not able to return the extra items the associate suggested I get to meet the free delivery minimum (bedding and pillow case protector that are both still in their original, unopened packages.) Long story medium- F Living Spaces. Find somewhere else to shop at. They don't even have the decency to call you to tell you not to wait up for them. They don't respect your time or your feelings. Break up with them. They don't deserve you. Or me. Also, find me on TikTok and let me know where you suggest I shop at for an adjustable frame and new bed. Thx. @trinitykaymua read more

Living Spaces - Furniture Stores Near Me - Las Vegas, Nevada

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Horrible customer service, they called to make an appointment to drop off and were charging me 100$ to switch dates. Horrible.

Had an extremely disappointing and upsetting experience in-store today after maybe an hour and a half discussing options with the salesperson, we finally landed on a few pieces of furniture we wanted to purchase, then we saw a couch set we liked went on to check it out we gave it some thought about buying everything equalling to an amount of over $6000 with the couch we saw a chair that was advertised as AS IS with a lower price and the tag stating the name of the piece "with tray" which was a nice wooden tray that came with the chair, i told the salesperson i would like to add this chair to my purchase and then she went on to say she wasnt sure if it came with the tray (the biggest reason we wanted the chair) a heavier set nerd looking guy that looked like the guy who stole woody and a really rude hispanic lady by the name of Yolanda came by and said that the chair did not come with the tray and i pointed out that the tray was part of the chair it says on the tag as is "with tray" and they suggested i buy a tray off amazon and said if i wanted the tray that i could buy the chair brand new for $900 clearly challenging my intelligence and treating us like we are asking them to borrow from their paycheck, at the end Yolanda the "GM" offered a blatant disrespectful 5% off my purchase without the chair, and walked off without acknowledging us any further in a "get them out of here manner" and went on to chat with her co-workers. I felt sick to my stomach and told her to keep her 5%, they lost a $2500 sale over a small wooden tray that may have not meant anything to them but meant everything to us had made us elated to bring the chair and the rest of the furniture home, its not about a tray or a 5% discount its about respect and professionalism to me at this i refuse to give these goofballs my hard earned money for them to treat us like we are trash, Sandra (our salesperson) you were great thank you for the help, and Yolanda , i dont know who in their right mind made you a general manager but you need to be retrained on your customer service skills and to the guy who stole woody i hope you step on a lego tonight. read more

Save yourself. Way too expensive. Customer service is only ok when you're about to buy something but once there are issues after, such as problems after, Especially if you have an accent, it's a nightmare. They charge you so many things and the quality is not great. Stuff on the showroom floor and names are very misleading to what you get delivered. RC willey has a great clearance side if you're looking for quality plus affordability. Any problems after the purchase, they're really great and helpful. read more

Do not order anything that is online only but not in store only reason I'm even giving 1 star is cause they delivery drivers were great & really tried. As for when I called while the delivery drivers were here that experience was terrible!!!!!!! I ordered Bateman sectional when I went in the store the sales person told me the couch was only online and showed me a sectional told me it was it was the same dimensions as the Bateman it wasnt!!!!!!!! When this Bateman arrived it was huge out of 6pcs Only 4 fit in my living area. Then the delivery team couldn't get the pieces to connect properly! i called living spaces and they told me the delivery team has 2 hours to try put it together so I have to allow them to be in my home for 2 hours struggling to put ill fitting furniture together for 2 hours!!!! the piece did not connect together well nor did it sit flat on the ground mind you I paid close to 3k for this couch! Then I was told if I refused it I'd have to pay the restocking fee... it was not my fault the couch was manufactured improperly VERY DISAPPOINTING WILL BE WAITING ON MY REFUND. was not able to spoke to a manager either read more

Living Spaces - Noticing it's a manufacture issue - Furniture Stores Near Me - Las Vegas, Nevada

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After going to so many furniture stores spending hours of time trying to find our dream couch, Ashlee helped us out tremendously! Other sales people at different stores just wanted to get the sale. Would try to rush us to buy something we were unsure about. But Ashlee made sure we were taken care of. She let us take our time and thoroughly explained all warranty and refund policies. She's had amazing customer service and if possible, I would buy all future furniture through her & living spaces! read more

Living Spaces - Couch from Living Spaces - Furniture Stores Near Me - Las Vegas, Nevada

Deceiving practices and false advertising. Love the bed, don't love being deceived. Was an offer on their promo page of a $300 gift card with purchase of eligible mattresses. Click the link just below said offer and takes you to a list of mattresses. Assuming these were all eligible, they were not. No way of obtaining list of said eligible mattresses unless you talk to customer service chat, but by that time you've probably already purchased a mattress and expecting a gift card only to find out you've been deceived. Ironically this would have likely made me purchase a much more expensive mattress if only to get a gift card based on their list of eligible mattresses, let alone probably get me to spend more money with said gift card. Thanks is in order I suppose for helping me not spend another dime here. read more

There sales associate were all good, very professional and helpful.. highly recommend, wish they'd carry appliances

Please do not buy things from living spaces. I purchased a table that was described as solid hard wood. However, lots of part materials are just made by paticle board. I have waited 3 month for the item to be picked up for return, and have not received the money back. The delivery process was horrible too. Its a 166 lbs table, but the living spaces just sent one old guy to my house. I had to take the risk helping the guy to move the table from the second floor to the truck. The funny thing is, instead of issueing the refund. The livingspaces sent me a 25 gift card for apology. read more

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Untrustworthy, I'd give this store 0 starts if I could. We bought a dining table and a couch from this location spending roughly $5k total. The sales people are nice and genuinely helpful. Unfortunately, the issue we had is with the ottoman we purchased. When we saw the ottoman in the showroom, we noticed that it wasn't the same height as the couch seat. We specifically told the sales person, Pablo, that we didn't want the ottoman if it wasn't the same height as the couch cushion seats. He scoffed at the notion and replied "It doesn't make sense if the ottoman is a different height. This must be a defect." At that point he called a manager over and he notated in our account that the ottoman "has to be 20 inches". I've attached a picture of the note for reference. The note from the manager can be seen above the words "Order Summary" on our receipt. For months, we went into the store, called, and emailed requesting a return since the ottoman didn't meet the 20 inch height agreed upon. The end result was neither Living Spaces corporate nor Living Spaces Summerlin taking responsibility for selling us an ottoman that was not up to the agreed upon specification. Ultimately, the store sent us an email suggesting that on our own, we either raise the height of the ottoman or take a $100 gift certificate for the inconvenience. It is impossible to call the store because there is no direct number. You are instead directed to call corporate Living Spaces who denied us any support and in turn blamed the Rampart store. Don't be caught in the continuous cycle of unaccountability. read more

Living Spaces - Furniture Stores Near Me - Las Vegas, Nevada

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