Since buying a house in Austin, TX we have relied on Proline Services countless times. From power…read morewashing to concrete staining, tree cleanup, and a complete driveway overhaul, they have handled every job like pros withutmost efficiency. The power washing revitalized the exterior of my home, removing years of grime and leaving it looking brand new. Their concrete staining work really complemented the overall aesthetics of my property. When it came to tree cleanup, their expertise shone through as they carefully and efficiently removed debris, enhancing the safety and beauty of my outdoor space. The crowning achievement was the complete driveway redo - a project executed with precision, resulting in a smooth, durable surface that significantly improved the curb appeal of my home. What truly sets them apart is their commitment to top-quality work. Every task receives the same level of dedication and craftsmanship. The team's professionalism gives peace of mind to homeowners like myself. If you've made it this far in the review, I think you need to call these guys, I wholeheartedly recommend my residential construction team for anyone seeking reliable, efficient, and top-quality home maintenance services. Their track record of excellence has made them an invaluable partner in preserving and enhancing the beauty of my home. 78704 loves Proline Services!

Proline did an excellent job of clearing up broken and dead branches for us. Their cost was very…read morereasonable for the amount of work they did, and they made sure we were happy with the job. Plus, we now have a great pile of mulch for spring!

We paid for cleaning service including extra for a "deep clean"…read moreThankfully we checked the property before new tenants moved in. IDK what they deep cleaned but this would have been a pathetic touch up at best. There was moldy coffee in the maker, jelly globs in the fridge, water bottles and other trash under a bed, none of the ceiling fans had even been dusted, hair glob across the shower drain grate and a basketball size pile of dirt and I vacuumed up from downstairs alone. I took pics of some but had to give up and just clean it all myself. Save yourself the $$ and book elsewhere

This is very unfortunate situation that could have ended in a completely different way. We closed…read moreon our home on the 28th of June to find out the sellers did not clean the house. We reached out to Touch of Class and they rearranged things to get out to us on the 29th, before we moved in the following day. It went down hill from there. Honestly, the mistake was mine, they had no online presence and not one single review to be found anywhere. But, I figured what was the worst that could happen? A bad cleaning job? Wrong. Sadly they dented our refrigerator. We had ordered a new refrigerator before we closed and we were pleasantly surprised that the sellers had left their new refrigerator for us. We thoroughly looked over the refrigerator and inspected it to find it was in perfect shape, which is why we were 1000% certain the dent wasn't there just hours before Touch of Class showed up, so we cancelled our order with Best Buy and moved on. I had the refrigerator pulled out because it is encased and we wanted it cleaned on top and behind because the previous owner had a German Shepard and there was dog hair everywhere. Sadly, I am unsure how, either by squeezing behind the refrigerator to sweep and mop or by opening the front door on the refrigerator trying to clean inside while it was pulled out, they dented it. Listen, being a business owner, I understand mistakes happen. BUT, the minute we noticed what had happened and brought it up, the first reaction from Alex was not to come and look, but to just react and say "I don't know what to tell you, wasn't us". After we went back and forth about 5 times, I had to walk away, we were getting nowhere and obviously I was super unhappy. Then it escalated more, while I was out back my wife went in and was wrapping up payment with them and Alex says, "uh it was there when we got here". The lying really was too far. They messaged me their insurance and I reached out. Well, that was just a waste of time. Not even sure why they messaged me their insurance, other than to pretend to do the right thing at the moment. The minute their insurance reached out to them, they just simply denied it and lied to them too. It's sad. Mistakes happen, we all make them. But, how you handle the mistake you make is what makes you a good business owner vs a business that will likely not be around long (if we are lucky). Also, we have pictures of before the clean and after the clean, which we provided their insurance company also. However, in this case, the lies Alex told to his insurance some how trumped the truth and the proof we have. I am appealing with their insurance company. I wish they didn't have reviews turned off on their Facebook page, it's obvious why they do, now. But, as I told Alex in our final communication, I will review them everywhere I can, what they did was wrong and the cost of lying and doing the wrong thing when they messed up is always far more than doing the right think and moving on. The only solace I have is that karma gets bad companies like Touch of Class every time, in short order.

Al was great for the simple projects that I had him do: he responded quickly to my phone call, fit…read moreme in the same day, completed my projects in a timely manner, and didn't grossly overcharge me. In my (admittedly) limited experience with contractors, that seems like a pretty great deal. A few weeks ago, I had Al hang some shelves and repair some cabinetry trim that had come loose. He did both jobs well in a reasonable amount of time and charged me by the quarter-hour (rather than the standard half-hour). He was pleasant to talk to while he completed my projects, if a bit on the chatty side. He even took a look, free of charge, at a plumbing problem I had and recommended a good repair outfit to help me. Al does charge a $50 service call fee on top of his hourly rate; he was upfront with my about the rates, so I wasn't surprised, but do be aware of the service fee when comparing quotes from other contractors. I'll use Al's services again in the future, but only when I have enough items on the "honey-do" list to justify the service call fee.

One of the most painful jobs for a homeowner is serving as general contractor on basic home repair…read morestuff. Finding a handyman to do it is really helpful. I have had Al's team clean windows / windowsills, hang lights, repair drywall, paint, concrete, fix a door, etc. They can do it all and charge a reasonable by the hour price. Some of his guys are more experienced that the others, but he generally does a good job of getting the right crew together to get a good job done.

WE LOVE THESE GUYS. We're nearing the end of a pretty big (for us), ~6 month renovation/addition…read moreto our little house, and Dean and Mark have been terrific. We're on schedule (well, 3 weeks past our "hopeful" but never promised completion date) and on budget (well, on budget that WE keep busting by adding new work - not Mark or Dean's doing at all), and they've gone above & beyond, are easy to work with, honest, use great teams that they've worked with for years, and willing to say if we're spending money we don't have to, GOOD GUYS who do really good, clean, solid work. We couldn't be happier. (Probably should have picked "contractor" instead of "home services" - didn't see that choice. Sorry, Mark!)

Mark, Dean and their team are fantastic. They built our home a couple of years ago, and the entire…read moreprocess was VERY positive (and our house looks fantastic, and is really well built)! We had a small issue come up recently, a couple of years after completion (and well past any warranty), and they took care of the problem and arranged for the repair. Mark, Dean, Randy and Sue are all great to work with. If I ever build another home, they are the guys that will build it!

Cody and Jordan are professionals, helpful and friendly. They arrived on time and worked hard to…read moreget my concrete surfaces clean after several years of neglect. I couldn't be more pleased with the results and I'm not easy to please! I will be rehiring them in future.

I am not someone that likes to leave bad reviews but what happened requires that I warn others…read more This is a huge warning to all of those who are considering going with Lindsay. The fence looked great at first.. it is just over a year old and has been stained at sealed twice. There were corners cut and cheap lumber was used. By the way...She took off and left our deck unfinished. When I called to ask when it would be finished she said that she lost her trailer. When she learned it was still in my backyard she told me that she needed more lumber. Then took her trailer and disappeared like a fart in a tornado.

Ask for a quote on fence - I was told by owner she could make me a good deal because she had extra…read morematerial in her yard and had great financings with a company . It then took her over 2 weeks to get back with me. Then I was told she didn't have material in yard- Finally got a quote - information given to me by cc company totally different - again another miscommunication and wait time on getting fence quote. I had been getting other quotes- went with company who communication was great and reasonable price. Now this company has posted some of my information from an email On Facebook- declining their service - and how much quote was and financing information. is that how you treat people ? Please be aware the owner will post your personal information and conversations on social media. Now she is texting me . I refuse to answer.

Milton and his team are the best shingle roofers in Austin. They have replaced the roofs on both of…read moremy homes in south Austin and both homes look many times greater in terms of curb appeal. His team was fast and made repairs while re-roofing both homes in 2013 and then in 2015. These are the guys you want re-roofing YOUR home.

My husband and I were going on vacation, and the previous few weeks, we had huge wind and rain…read morestorms. I went to check the home and in one bedroom saw water damage. We were leaving the next day for vacation and called the insurance company. Service masters came right out, but that did not help the roof. My husband called Oliver Brothers roofing and they came right out. By the way, this was on the weekend. Identified the issues of staples coming up and adhesive going. Vicky, his wife was incredible on the phone. Milton, the owner of the company, had it done, huge work, whole roof. I had not met my deductible and thought it would cost thousands of dollars. He charged me a phenomenal price and was the most wonderful man along with his wife. Professional, 30 yrs. in the business. not out to steal you blind like most places. Use them, they do high quality work fast. BBB certified. I owe them my peace of mind! office number is 512.292.7400, please do not confuse them with other company. Thank you both. Regards, Tammi

Expensive - but really great!…read more EXPENSIVE: I paid $485 to have REALLY GREAT: Very large and heavy pieces of furniture picked up and moved 2.1 miles away. That's way too much money for what turned out to be less than 2 hours of work. Yet, the work was excellent. The two movers that were on the job were professional and seemed to be having fun doing their job together. They were personable and kind. It was a great experience.

Amazing! They were super quick, on top of it, communicative, friendly and handled everything with…read morecare. Ashley was amazing with getting everything taken care of as well as the awesome movers who came to do the job. Would recommend them 100%! Definitely will be booking for my next move.