As of April/May 2026, I would not recommend this daycare to anyone…read more
Before I even toured the school, I called to ask about pricing. Nia, the assistant director, gave me incorrect pricing information not once, but twice. She also told me that the enrollment fee would be waived. Because she had already given me inaccurate information earlier that week, I specifically asked if she was sure, and she confirmed that she was.
When I received my first bill, it was a little under $500, which immediately confused me because there was supposed to be a $250 discount applied to the first week. I asked the director, Renee Milton, why the bill was still so high after the discount. She told me it was because the enrollment fee had been added. I explained that Nia had told me the enrollment fee would be waived. Considering the multiple pricing errors beforehand, I felt some type of accommodation should have been made. Nia clearly needs additional training, and the communication between management is poor.
Now onto the director, Renee Milton. She was extremely unprofessional throughout my experience there.
One morning while dropping my children off, a teacher was running late. Renee said to me and another parent, "If it was up to me, I would get completely new staff." We were both visibly confused. As a parent, that is not something you want to hear from the person running the daycare your children attend.
A few days later, I saw my oldest child doing something inappropriate on the camera system, so I called the school to address it and speak with my child. Later that evening, Renee brought up the situation and I mentioned that I like to monitor my child's behavior. She then responded, "You need to watch the cameras for these teachers as well." Again, I found this incredibly unprofessional. Regardless of how management feels about staff internally, those conversations should never be had with parents.
The final issue involved my account balance. Earlier that week, I spoke with Renee over the phone and explained that I would pay the balance on Friday. She agreed that it was fine. Then, a day or two later, she messaged me through the parent portal reminding me to pay before drop-off, and I responded confirming that I would.
Friday morning, I paid the balance before bringing my children in. While dropping them off, one of the teachers told me, "Renee said you can't drop off your child unless you pay your balance." I was absolutely upset. First, because I had already communicated with Renee multiple times about the payment. Second, because no teacher should have access to or be discussing my personal billing information with me.
When I addressed it with Renee, she seemed more concerned about finding out who told me than understanding why the situation was inappropriate in the first place. At that moment, I decided my children would no longer attend this daycare.
This was honestly one of the worst daycare experiences I have had. Renee and Nia are the main reason I would never recommend this school. It is hard to feel comfortable leaving your children somewhere when the director openly speaks negatively about staff members to parents.
That being said, I do want to acknowledge the teachers who were wonderful to my children.
Ms. Smiley was amazing, and honestly one of the main reasons I stayed as long as I did. Ms. Houda (I may be spelling her name incorrectly) was also wonderful with my 4-year-old and treated her with so much kindness and encouragement. Ms. Rochelle was incredibly sweet as well, and I truly believe she cared about my children.
Those three teachers deserve recognition because they were the bright spots in an otherwise disappointing experience. The school has potential, but the current leadership is what will continue to hurt it.
