Was moving into Long Beach and stopped into this store to see what they had for furniture for my…read morenew apartment, and what they had was great! They have an extensive catalogue of sofas and armchairs you can customize with whatever fabric and finish you want, and Jeff was really helpful in making recommendations that fit what I was looking for. The furniture was ready and delivered on our move-in day, and the quality and comfort is top notch. I feel like I could have spent twice as much at other stores and not gotten something I like as much.

Beautiful store. Makes me want to remodel my entire house. Owner Jeff will help you with anything…read moreyou need.

Great experience working with Travis in order to make a well informed decision as to the mattresses…read morewe need. He was patient, professional, friendly, and very knowledgeable!! Highly recommend this store for your bedding needs!!

My Experience With Mattress Firm -- Buyer Beware…read more Let me tell you where this nightmare began. On May 23, 2026, I went to Mattress Firm in Lakewood, California, because I was ready to replace my 17-year-old mattress. I wanted a specific mattress and adjustable base. Initially, the salesman seemed almost uninterested. There was no aggressive sales pitch or pressure to buy the most expensive option. He let me look around and choose what I wanted. I was told delivery could potentially be within 24-48 hours. I decided to shop around first, but eventually contacted the salesman by phone, and he placed my order around May 25. That's when the experience changed. Based on his recommendation, I applied for a Mattress Firm credit card and was approved. I placed the order and was initially led to believe delivery would be within the 24-48-hour timeframe I had been told. Then, after applying for their credit card and placing the order, I was suddenly told I would have to wait until June 28. I was extremely frustrated. Had I been told upfront about a month-long wait, I could have made a different decision. Instead, it felt like I was given one set of expectations to make the purchase, only to have the rules change afterward. At that point, I had already applied for the credit card and placed the order, so I decided to wait. June 28 came and went. No mattress. No delivery. No meaningful communication. I contacted the store, but the employees were of very little help. They either didn't know what was happening, couldn't provide answers, or couldn't get basic information about an order they had sold me. At my assistant's recommendation, she contacted several other Mattress Firm locations. Amazingly, those stores provided more information than the store where I purchased the mattress. I was told the mattress had reportedly been out of stock for months, availability was hit-or-miss, and inventory was first-come, first-served. I was told Mattress Firm would contact me once it became available. Sure enough, on July 5, I was contacted and given a July 8 delivery date. Guess what happened? July 8 came and went, as did July 12. No mattress. No meaningful communication. This cycle continued several more times. Eventually, nearly two months after placing my order, the mattress was finally delivered. You would think that would be the end of the story. It wasn't. ONE DAY after receiving the mattress, I had to make a warranty claim. The retention bar at the base of the bed, which is supposed to keep the mattress from sliding forward, doesn't properly work. It continuously pops off. So now I'm dealing with another appointment for Mattress Firm to send someone out to inspect the problem. Another frustration: the people they sent out apparently had very limited English and didn't seem to understand why they were at my home or what they were supposed to inspect. At this point, I've had enough. I've spent more than two months trying to get someone at the management level to address these problems. I repeatedly tried to reach the district manager, but nobody could seem to get me in contact with him. Eventually, the district manager, Manny, finally returned my call. He apologized for being unavailable for the previous two weeks. I explained that he should consider himself fortunate that I happened to be in the middle of a meeting when he called, because after spending two months trying to reach him, hearing that he had simply been "out of the loop" for two weeks was incredibly frustrating. Two weeks? I've been trying to reach you for two months. That's not management. That's a complete failure of communication and accountability. What bothers me most isn't simply that the mattress was delayed. Things happen. Inventory problems happen. Deliveries get delayed. What I cannot accept is the constant lack of communication, conflicting information, excuses, and inability to take responsibility. Every time I needed an answer, I had to chase someone down. Every date I received came and went. Every person I spoke to seemed to know less than the person before them. And when I finally tried to escalate the situation, it took months to get someone in management to return my call. So, buyer beware. Maybe other people have had different experiences with Mattress Firm. But based on MY experience, this will be my first and only purchase from Mattress Firm. I have no confidence in the information I'm given and don't feel comfortable spending money with a company when I have to question whether what I'm being told is true. Imagine spending several thousand dollars on a mattress and adjustable base, waiting nearly two months to receive it, and then discovering the adjustable base doesn't properly work. The product may eventually show up. Customer service, communication, accountability, and management should show up too. Unfortunately, in my experience with Mattress Firm, those were the things consistently missing.

Bought a couch here in April of 2026. The owner spent a lot of time with us to understand what we…read morewanted, and showed us a lot of options. The couch is exactly what we ordered, delivered when it was promised, with no issues or problems. I recommend anyone reading this to go there and take a look.

Very good service and gave a discount because I am a student. Lots of options and good variety and…read morehad exactly what I was looking for. Would recommend! The owners are very nice as well.

Had a great experience at Lovesac (located inside the Cerritos mall). I wasn't sure what to expect…read morewhen walking in since it was my first time there but Oscar walked me through all the different features that the couches have to offer. They're super comfortable and also customizable to fit every need. The parts are expensive but they do have sales every so often so it's good to take advantage when they're discounted. I've had my couch for about a month now and I love how the covers are machine washable and that I can create different layouts with the sactional.

We visited the Lovesac store in Cerritos twice, once just me and my wife, and the next day with our…read morekids to see how everything would fit. Both experiences were disappointing. The staff was rude and seemed uninterested in helping us, even though we were serious buyers and applied for the 24-month no-interest financing. On our second visit, our kids were well behaved, but a staff member very rudely told my daughter to stop going in and out because of a notification that sounds when someone enters the store, even though she wasn't being disruptive. For a premium brand, the customer service did not match the product.

This is the place to go if you need any bolt & nut or screws, don't waste your time going anywhere…read moreelse he has what you need and great customer service

The best place ever they have everything you need and they are alway going to do there best to make…read moreyou satisfied for what you need or what you want that you to all the staff

I recommend this supply company to anyone serious about professional cleaning. I routinely found my…read morepreferred cleaning chemicals and received reasonable service for machine repairs. I used this business for about ten years for my carpet cleaning and crime scene cleanup (Biosafe) business. I bought a couple of floor machines and cleaning supplies, especially organic carpet cleaning solutions for carpet cleaning. Sadly, old age and the pandemic led me to migrate east.

I been dealing with Dave for close to 15 years now and have learned so much from him.. Dave is very…read moreknowledgeable about the products they sell and the processes and methods it takes to use them.., Over the years Dave and I have talked about all aspects of business and he has always given me great advice and the confidence it takes to succeed in my Auto Detailing business.. Being the owner of Detailing etc it's always a pleasure to absorb the knowledge this man has.. thank you Dave

A little overdue, but I wanted to leave a review for Chris because he was great to work with…read more I came in looking for a couch for my grandma and had a pretty small budget. Chris was super helpful from the start. He asked a lot of questions to figure out what would work best for her and showed me several options without ever making me feel pressured to buy anything. I kept reminding him that it was for my grandma and that I was trying to stay within a budget, and he really worked with me to find something that fit. We ended up getting her reclining couches at a great price, and she absolutely loves them. These are the first brand-new couches she's ever had, so it was a special purchase for our family. The couches were ready for pickup the very next day, and the whole experience was easy from start to finish. Thanks again, Chris, for being so kind, helpful, and patient. We really appreciate it!

Good prices Kind and very helpful staff…read moreGood selection of bricks Fair prices Check out the parrots next door at macaw lumber

I can't express how good their customer service dept is. Bryan especially. I visited other roofing…read morecompanies and they ignored me and didn't want my business. South coast was amazing, helpful, responsive, and even educated me on my project. 5 stars.