My wife and I arrived at Little Green for a late breakfast. We felt like supporting 'the little guy' rather than The Coffee Club next door. We asked for two servings of their 'Eggs and Spinach on Toast'. The cashier charged us for just one. I suppose we could've been dishonest and just paid for one, but we're not dishonest. We ordered two. So we questioned the cost, thinking that perhaps they'd only end up bringing out one meal. So to ensure we were going to be served two meals, we queried it and eventually paid the extra cash.
The waiter brought out two plates of eggs on toast. No spinach. My wife asked, "Aren't these supposed to have spinach on them?". The waited said, "No, they aren't". "But the menu says, 'Eggs and Spinach on Toast' ", replied my wife. The waiter said he would check with the chef. Eventually he brought out two small plates of spinach for us to put onto our toast with the eggs. The toast was soggy and the whole meal was quite bland. But the coffee was quite nice. I'll give them that.
There were no smiles, no apologies and no attempts from any staff members to be friendly or to make our experience more pleasant. They looked like they hated their jobs to begin with, and then sadly had a couple of very unsatisfied customers share that misery with them for the entire visit. Having worked in customer service, I fully understand how horrible it is to work in such an environment, but I always at least pretended to be happy for the customers. I have also served some very mean and abusive customers, and we certainly weren't mean or abusive to them. But there really was a mutual feeling of, "This is an unpleasant place" from both staff and customers at Little Green.
I'm usually very easy to please. Most of my reviews are quite positive. But I'm afraid this dining experience was a bit disappointing.
By the way - The Breakfast menu as I write this (January 2016) is completely different from the photographed menu provided here on Yelp, which was taken in 2013. read more