My partner and I visit little Caesars around New England several times per week when traveling. Their good quality and even better prices make for easy dinners when we're busy with classes, working long days, or traveling around. We've observed prices raising throughout the chain of pizzerias, but that's thanks to our wonderful government, and not necessarily from this company in particular. Having said that, enter Little Caesars Auburn, on Maine Street. The very first time we visited this store, we noticed pieces of paper taped over the standard menu boards, with prices $1-3 more than originally advertised by the posted menus. We only order Cheesey Bread, nothing too complicated or extreme. If each Cheesey bread dinner was $4.99, we'd order two, and the total would end up being $15.00. Upon questioning, the worker would blabber prices and mumble about food tax, but we were so hungry, we didn't care. We gave this particular franchise 5 opportunities to change our minds, since we understand different workers or managers can be grumpy or simply "off" on different days. Unfortunately, up until our 6th and final visit, we were extremely disappointed and frankly pissed off at the lack of customer satisfaction, and also the lack of human dignity shown by this employee. Again, we ordered 2 cheesy breads, one pepperoni and one cheese. The "lady" who took our order had her flip phone between her ear and shoulder during the time she took our order, made our pizzas, and cashed us out. Again, the menu boards said two cheesy breads for $9, and our total came to $15.99. Even if she charged us for sauce, which she didn't tell us we were being charged for, that's $3 for each half small container of sauce (we asked for two.) I enjoy marinara sauce, but for that price I'd rather buy the tomatoes and spices at Whole Foods and make a gallon of sauce myself. Of course, she didn't give us an itemized receipt. That would have thrown an alarm for anyone counting their pennies, like a lot of us do. When four new customers walked in the door, she yelled into her phone, still glued to her shoulder "will you shut up, I have to listen to these people." She laid the phone down on the counter, not even hanging up on her friend or unfortunate relative. We took our cheesy bread and walked out. Upon taking our first bite, my partner realized there was a spicy buffalo sauce drizzled over the entire bread. Out of the countless breads we've ordered, this was extremely out of the ordinary. A buffalo Cheesey bread isn't even on the menu!!! We walked back into the store and asked her if we could have another bread, because this one had buffalo sauce all over it. (Ps, I watched her prep and package each bread, and I saw her use different bottles for each of our breads.) Upon our inquiry for a new, normally made bread, she became overly agitated and said that she would charge us for a new bread. We realized that she wasn't going to back down and admit to her mistake, so we backed away slowly, left the improperly made breads on the counter, and drove away. Awesome. We spent 30-hungry minutes waiting for our dinner, and drove away empty handed. That is the definition of "womp womp..." I've worked in a restaurant for 3 years, and know when to tuck my tail and fix the mistakes caused by myself or restaurant I represent. So what did $15.99 get us??? Two cups of sauce (we didn't bring that back inside, since it was the only thing properly made, although the containers were more than half empty...) In an economy that is driving pizzerias to make the next-best deal for their meals, I doubt we'll ever make plans to visit a Little Caesars from these experiences with a terribly managed, low end, poor excuse for a business. Hopefully this isn't the new-face of LC franchises. read more