Went back last weekend , place was crazy packed. Always ask about extra discounts! There's lots…read more Bought a ton of stuff for over 70% off. Typical commission environment, difficult to find a sales person who takes their time and actually does customer service still, but crazy discounts over labour day. You gotta ask though, prices not clearly marked and place cluttered and busy. Try to go when it's not labour day weekend. Over all better experience than first time.

Chris the manager is extremely rude and when I tried to take shoes back that bruised my sons feet,…read morehe wouldn't even consider taking them back and then I could hear him whispering to the associate that I was being ridiculous! The shoes were like new and I couldn't find receipt, but you would think they would back their brand up since they only sell Geox!! The chinook store said there would be no issue! Well it was an issue and I will no longer buy my 3 boys shoes from there!

The staff is so helpful! It's amazing. A good experience from start to finish!…read moreThey will order in Special sizes if you need them and are happy to make sure you will enjoy your new shoes

Both the owner and staff give amazing service. Good variety of quality shoes. Worth the drive from…read moreCalgary to Airdrie.

Buyer beware if you wear your purchase once outside they will not replace them even when it is a…read morefaulty product. returned a $90 pair of shoes as the seam had split after only wearing the shoes three times, was basically told by the manager that maybe it was something I had done to them, even though you could see the fabric was fraying at the seam, she was exceedingly rude and we will never shop there again, I wish I had purchased them at one of the many other shoe stores in the mall as I am pretty sure they would have gladly exchanged them

DSW is located right at the entrance North West entrance near the Toys R Us store so it's…read moreconvenient if you want to get in and out real quick. It's a massive shoe store...you'll be able to find whatever you need. Prices seem pretty average with a section of sale items that's always full of options if you're looking for a bargain. Not a lot of staff around but it's more of a help yourself type of store with all the sizes available in arms reach. It's a pretty good shoe store with good deals and a large selection of items to choose from.

Henry's Shoes in Trochu is THE place to buy good-quality shoes that fit almost any foot out there…read more Their selection and quality out rivals most mall shoe stores, so it's surprising to find such a store in tiny Trochu... But there it is! Every year I come to visit relatives in neighboring Three Hills, and every year I make the pilgrimage to Henry's. I always leave with a pair of cute, well-made shoes that I am proud to put on my larger than usual feet. The staff are helpful, friendly, and very accommodating. I highly recommend a visit; you'll be glad you did!

Gia and Chelsea were so nice and very accommodating. They were so patient after me and my family…read moretried on different shoes. I recommend this store a lot. Thank you for the best service Gia and Chelsea!

From the owner: At New Balance Factory Stores you will find a vast assortment of New Balance footwear and apparel…read more We also specialize in personalized one on one service to help you find the perfect fit. Our trained Fit Specialists will expertly assess and determine the best New Balance styles for you.

I was excited to go in & replace my old Nike running shoes as it was long overdue. I'm prepping for…read morea race & didn't want to leave it much longer. I thought a Nike store would be the perfect place to shop! Boy was I wrong! A service rep approached & I advised that I needed runners. He asked about the type of running and if I ran in the beat up old slip-on Sketchers I was wearing. I didn't know what to say except, 'No, of course not.' He then told me I had two options in the whole store, After trying on the 1st pair, I expressed dissatisfaction, asking what other options I had & he handed me a box for the second pair. He recommend the cheapest pair a few times to the point that I told him price was not a problem. I was willing to spend more money for the right pair of shoes. He disappeared after telling me there were no other options. Disbelieving, I went to find him to ask more questions, but after we made eye contact & he walked the other way I decided to grab a box & try another pair by myself. I chose not to bother him anymore because it seemed that a bunch of the guys liked to hang out together behind the shoe racks where they were not easily seen or found by customers (or their manager, it would seem). It was at this point that service rep Logan found me and we were able to discuss my needs & he made some recommendations. Logan was great! To the point that I found someone else to tell about my experience & share how much I appreciated his approach. I didn't end up getting anything, and found a pair of Nikes at a different retailer a few doors down. They didn't get a 1 star rating because of Logan & because it looked like they had a decent selection of cloths, although I didn't look hard because I'd had enough. Tip for the retailer if they read this: do some customer service & sales training. I was ripe to buy & some clues would have been the other bags I was holding from other stores, my advice that money was no object & that I was training for a run. I was there to buy, not browse & it was a missed opportunity.

cheap promotion with small letters. We bought $320 so if we spend another $30 we can get an $75…read moregift card, but we asked 3 times for extra conditions... She replied no extra Requirements... We travel 35 minutes to spend the $75 gift card... as the cashier told us .... but now as we never read the small letters we suppose to spend $150 to get those $75... and we discuss we the managaer and I ask for an extra discount over the disagreement he fire me from the store and told me that he was calling Security RCMP and national Army.... Check the prices and promotions... as most of the workers are untrained and dont really know what they sell... and promotion must have to many small letters

Terrible experience, the staff was rude, pushy, and ignorant. Was bothered from the moment we…read moreentered the store and followed like I was a common thief, after being rudly commented to by the lead staff we put our parcels down and chose to go somewhere else. I recommend not shopping at this location.

From the owner: Famous Footwear is your place for athletic, casual and dress shoes for the whole family from…read morehundreds of name brands. It's a one-stop-shop for women, men and kids for brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS, New Balance and more!With more than 1,000 stores nationwide and even more selection online, Famous Footwear is a leading family footwear destination for the famous brands you know and love. Check out the Famous Footwear website to pre-shop your local store's assortment, browse web only styles and find more than what you'll see in stores.Join Famous Footwear Rewards and earn points with every purchase, get exclusive coupons, get free shipping: both online and to-store. Find your next pair of shoes today!

Update - Went back this date as I had one bag for a week or so and in one area, it started to fall…read moreapart - no worries, manufacture defect. Brought the bag in to Cross Iron Coach where I bought it - the sales associate was very nice but she had to go and get a manager to approve the return. Fine. I got nothing but attitude from the female manager although I have 100 of their bags and never had to make 1 return, ever. She kept wanting to have it send out for repair, wanted to make me home office's issue for a greater profit return on my benefit, blah blah and soured me on getting a credit towards a new bag. I get it, you do not want to lose the sales number but life is life. I finally got my refund back onto my Visa and left. Not a good day Coach, but I still love you, minus that 1 manager.

Yup, I'm a fan!…read more I've loved Coach for over 20 years. And no, it's not for the cheaply made canvas factory bags that take up most of the real-estate in this, and other, outlet stores. It's for the vintage, and heritage line leather bags that made Coach so famous 40+ years ago. As well as for the silk scarves, colourful umbrellas, fabulous shoes and boots and chic costume jewelry. And when the real items, from the full priced stores hit an outlet at 60%... well now, I love it!! Oh - and I am also addicted to the adorable key chains! I probably have 20!