How have I not come across this gem of a store before?…read more LOVE the unique offering for shoes and outfits. I bought a really wicked sweater there and just love that I haven't seen 10 other people wearing it. Cute little place with a nice staff, and unique shoes and clothing.

Here is shoe store that I never want to go back to... and that's saying a lot because I LOVE shoes…read more The saleslady there was so rude and dismissive of me, I was almost offended. She didn't offer a hand or ask if I needed anything. In fact, she came out of the back when I came in, stood there for a moment, and then went immediately to the back again. I don't know what her deal was, but it was very unprofessional. I'll admit that they had some really nice shoes there, but I couldn't even believe the prices! They were waaay over-priced for what they were. I saw some flats there, which barely consisted of anything, that were still $115. Does that seem ridiculous to anyone else? Even the baby shoes were $60. Not only were the prices outrageous, but the selection wasn't that wide. They had one wall full of boots and such, and a tiny stand in the middle of the place, but that was it. For the size of the store, and the amount they charge, I would expect the selection to be greater. Two thumbs way down for this snooty, expensive, not-so-great shoe store.

What a great day for shopping for clothes!!! Today is 40%…read moreoff customer appreciation day!! I ended up buying pants, shirts for my up coming trip!! The staff were great with informing of the sale as I came into the store. Saved quite a bit of money!! -washroom clean -change rooms clean -plenty of parking!!

went to the store today and was helped by a very nice lady. She was quite tall with long dark hair…read moreand tattoos. Sorry I did not get her name. She was amazing very helpful, friendly and courteous. I've dealt with her in the past and it's always been that way. However, there is a larger blonde hair girl that is apparently a manager, which is very sad to hear considering her customer service skills are very weak. She comes across extremely rude Tell you that the 20% off coupon is not available in store online only yet when you click on it it clearly says it's available online and in store she's very quick to point out of thinking positive way I would say she needs more Customer service training Retail retired manager she wouldn't work for me with that poor attitude The only reason I would return to the store is due to the great customer service I received from the Tall lady extremely amazing at her job! North east store in Calgary

wonderfup service. amazing selection for both work and casual. love this store and the staff…read more thanks Mia!

Super cute store in the mall that I thought I would check out. Some great clothes for the hip…read more"older" ladies (30+) and pricing wasn't too bad. Staff was friendly, even though I didn't end up buying anything I will come back and see it again. Or see if anything catches my eye to buy.

Tory Burch makes my heart sing…read more I love the high quality style, and the service is excellent! I have shopped both in Chinook Center and online and the service and product have been consistently exceptional. Wait until you read this story of exceptional customer service. I had a small, casual wedding in July 2013 and purchased both my shoes and wedding dress from Tory Burch (I posted pictures so you can see). The ladies at Tory Burch were enthusiastic, helpful and got me suited up, and even watered down with a diet coke while I shopped (seriously?? I never expected that kind of hospitality!). Fast forward a few months, I tried on my dress and....... I put on a "little weight". I needed to go up a size. The dress was unworn, and I brought it in and they went through the whole rigoramol again, (diet coke, friendly, helpful, compassionate) and i got the "new" correct size and was out the door. Now here's the kicker. Right before my wedding, I get a delivery to my home. Flowers! From Tory Burch, CONGRATULATING me! They have a fan for life. I tell everyone the story. They need to know how Tory Burch has gone above and beyond any retail experience I have had. They honestly have inspired me to do better, because I can see what a difference it makes.

Review #2 of Yelp's 30 Day Challenge 2012…read more Tory Burch opened about a week ago and I was so excited as I'm a big fan of their flats. I told my husband about it and joked that he should buy me a pair of ballet flats. Well he took it seriously and agreed, what's a girl to do? :) The one grayed out star is for the overall feel of the store. When we walked in it felt like the store was too cramped. The shelves look like they were too small for the number of items there wanted to display. In the spot where the ballet flats are, it looked like they just placed one of each style they have without thinking if the display will actually entice their customers into purchasing. Those four stars are for their products and service. Their products maybe a bit on the pricey side but they last and their designs go with a lot of styles - I love that cos I hate thinking too much about what shoes or bag goes with what. Their sales people are friendly and really attentive. I think I had two ladies help me and I only tried on two pairs of shoes. My husband was happy too because he was offered refreshments while waiting for me try on shoes, also he didn't have to get out of the couch to pay and claim our purchase (we're not as lazy as this in real life :P) I wouldn't say it's a place that you go to every week for shopping unless you really can afford to do so. I will probably have to eat leather and live in my purse if I do that. For the service and quality of product I think this place is worth checking out and maybe once in a while buy something that pleases your eyes. I think it's just fair for a lady to splurge every now and then right? :)

Gia and Chelsea were so nice and very accommodating. They were so patient after me and my family…read moretried on different shoes. I recommend this store a lot. Thank you for the best service Gia and Chelsea!

I wandered into the Espy Experience on a chilly evening a few weeks ago and in need of some better…read moregloves. I left with a very nice pair of leather gloves that were on sale. Espy is mostly a women's clothing store, but if you're into denim, they have a wide selection on the men's side. I found store staff to be funky, friendly, fun, and helpful, offering as much personal space as I needed to contemplate any possible purchases. They also offer "closet intervention" services, which considering my casual (and sometimes baggy and color-bending) clothing choices, would most welcome. But only under Gayle's supervision. :)

My favourite place in town to shop for clothes. Went in today to pick up a new pair of Fidelity…read morejeans that were being hemmed. I bought them last week using a groupon I'd purchased months ago. Always love going in there to see the new stuff as I'm not really a "fashion" guy but really appreciate their help. I'm not always sure what will look good on me based on how it looks on the rack. Megan and Adam are always really helpful and I end up with stuff that I really like. This past spring I called Megan to tell her I was heading to Paris and was having trouble finding a wool pea coat. She told me that they had just been in London and she put her boyfriend in a 7diamonds coat that looked great. She showed me the pictures on the website, ordered it in and I had it in my hands 3 days later. Now that's service. Espy definitely isn't the cheapest place in town but I'd gladly spend my money on quality things that I really like vs cheaping out on just ok ish stuff that I end up not wearing. I can usually expect to go in there looking for one thing but finding others too. Today I was just going to pick up the hemmed jeans but ended up leaving with a new pair of Steve Madden shoes. Collateral damage of the best kind ;-)

Agreed. This store is hit and miss. I also find that their sizing can be a bit all over the place…read more....sometimes a medium fits, sometimes it doesn't and they also have numerical sizes thrown into the mix making it hard to judge what to scoop up without trying everything on (and having to bring numerous options to the change room). I find this place to always be a bit of a madhouse and their cash location is odd...deeper in the store rather than near the door. Their floor staff can also be hit and miss. Some are really friendly and helpful while others will bump into you aimlessly restocking items. Still, they do offer a lot of classic options that are well made and flattering.

Overall I like the quality and options for basic clothes, but full price for some of their stuff…read moreseems a bit nuts. The only reason i say full price is crazy because if you watch they always run 40% full price items deals and etc. So now you know, it ALWAYS goes on sale and even many times a month- no need to pay top dollar. I too find the staff interesting. Sometimes they are super friendly and sometimes either your ignored or unless you look fresh out of Holt Renfrew, you can get snubbed.

This is a fairly new shoe store in Market Mall which I've only been into a couple of times…read more Every time I go in, I find something I like. They've got so many different shoes to choose from, it's actually a little overwhelming. I'd say about of the store is dedicated to ladies shoes, leaving the other for the men. I, being a woman, happen to love this fact. I like having a good variety of shoes to choose from when I'm shopping for something. For the most part I would say that the shoes are way too expensive. I mean, some of the shoes merit a high price, but others it just seems ridiculous. Most of the time the shoes are a little too expensive for me, and just pass the acceptable rate that I'll spend on a pair of shoes. A good thing is they have some pretty good sales sometimes, reaching up to 50% off, for example. I don't find the staff of this place to be all that helpful, or maybe they just don't seem that eager to be helpful. Whenever I've asked for a size, it seems like I'm asking for something so unreasonable they can't believe I've said anything. This has actually happened to me a couple of times, so I'm not just crazy. The shoes are nice, but the prices are high; the store is cool, but the workers appear rude. I can't decide if the good outweighs the bad or not...

Well, I certainly like what I see in the shoe section, but I don't feel quite the same about the…read moreemployees! Some were nice and quite pleasant, but talking to the manager is kind of a different story... She's not necessarily rude, but she just seems so disinterested in actually selling me the product! Her voice is monotone and her attitude just made me feel she wanted me to leave! Not the best for a salesperson in my opinion. Awkward! I would recommend the Chinook location over this one if you want to check this store out! More of a pleasant atmosphere and a bigger selection too! -Anne!