Making the decision to move a loved one into memory care is one of the hardest decisions a family…read morecan make. From the moment my grandma moved into Oakmont of Carmichael, we knew she was exactly where she needed to be. Lindy, who oversees the facility, is truly exceptional. She is kind, compassionate, accommodating, and genuinely cares about both the residents and their families. During every interaction, she made us feel heard, supported, and valued. Her leadership is reflected in the culture of the entire community. What stood out most to me was the staff in Memory Care. Every single person went above and beyond for my grandma. They were attentive, patient, loving, and treated her with dignity and respect. It never felt like they were simply doing a job--it felt like they truly cared about her as a person. As a family member who spent a great deal of time at the facility, I had the opportunity to get to know many of the caregivers, staff members, residents, and families. The warmth and genuine kindness I witnessed every day was something special. My grandma loved living there. There were always thoughtful activities to bring joy to the residents, from fun events like Mocktail Mondays to musical guests and entertainment throughout the week. The staff work hard to create meaningful moments and a sense of community for everyone who lives there. As my grandma's health declined, the care and compassion shown to her never wavered. Knowing that she spent her final days surrounded by people who genuinely cared about her brings our family an incredible amount of comfort. We will never forget the kindness, patience, and love that was shown to her during that time. To everyone at Oakmont of Carmichael: thank you. Thank you for caring for my grandma, for treating her with dignity, for supporting our family, and for making a difficult chapter of life a little easier. You made a difference in her life and in ours. She loved it there, and we will always be grateful that she called Oakmont home.

Putting your loved one in a care facility is never easy but Oakmont Carmichael has been good for…read moreus. My mother in law has been in Oakmont Carmichael memory care for a year. The facility is frequently cleaned and they provide lots of activities. The staff is kind and the Executive Director is amazing. She really tries to meet family needs with empathy. The food is better than you would expect and I have lunch here regularly with my mother in law. The central courtyard and outside gardens are well kept and peaceful. My wife has made friends with others dealing with their parents in memory care and it has truly been a community.

After ten stressful months and thousands of wasted dollars at another facility, we were asked by…read morefacility administration to move our mother out ASAP. We frantically began trying to find her a spot, but it was hard because of her somewhat unique care needs. When we toured Aegis, we were skeptical. Without exception, the recruiting/admissions staff roll out the red carpet no matter what facility you're considering. They engage with staff during your tour, hype up the longevity of their employees, brag about the extensive amenities provided, answer all of your emails and calls immediately. Unfortunately, as we discovered at Atria (review pending), that treatment can end abruptly once you sign the contract and write that first check. But not at Aegis. Here, that excellent sense of security and care you get during your first tour is something they obviously strive to maintain. And it shows! After a full month at Aegis, all I can say is that I'm more impressed every day with everything, from the grounds to the staff to the food to the activities. Even the admissions coordinator continues to assist us and answer every question we have. The staff is happy, even if you're not touring. Someone comes in to check on my mom no less frequently than once an hour whenever I'm there, usually twice. If it's not the pet therapy, medication management, snack cart, or other scheduled thing, it's someone popping in to ask mom if she'd like to go to dinner or an activity, or simply if she needs anything. It's clear Aegis takes pride in its facility. It's well-maintained and concerns are promptly addressed. If the person who'd normally take care of it is out, someone will be there to try to fill in. The difference is night and day from the last place. For example, at the prior facility, we were only able to arrange transportation successfully about three times. The remaining fifty or so times, they ignored us or gave excuses. At Aegis, I had a last minute request to get mom a ride to the dentist and their response was "Don't worry about it. We'll make it work!" The grounds are well-kept and the facility is clean. Plus there's an adorable fluffy white dog that lives there and lots of times is just cruising around greeting folks. Aegis feels more like a giant shared house than a hospital, like some other places do. Many residents leave their doors open. It feels safe and I feel good knowing my mom is in such capable hands. Finally, they make extraordinary efforts to get to know you and your whole family. Some staff actually take notes about conversations with residents and families in an effort to personalize every single experience. I don't know how, but Aegis seems to have perfected the art of residential care. I cannot thank them enough.

Great people they tend to your every need. All f Of the…read morestaff will try to help you. They even have road trips..at meals there is ample.food and very.delious

It is hard to even put into words what Walnut House meant to our family over the last seven years…read more My father was not just a resident there, he was genuinely loved, known, cared for, and part of a community. The staff knew him so well that they could tell when something was off before anyone else could. They noticed changes in his mood, his energy, even when his oxygen levels seemed low or he just needed connection or support. More than once, they reached out to me simply because they knew my dad. That level of attentiveness and humanity cannot be taught. It comes from people who truly care. My dad participated in everything he possibly could; bingo, karaoke, bowling, crafts, physical therapy, social events and Walnut House gave him community, dignity, purpose, and joy during a stage of life that can otherwise feel very isolating for seniors. Honestly, he got more out of the daily encouragement and movement from the Walnut House activities and staff than he did from many outside services. Over the years, we also watched the facility continue to improve, renovate, and invest in the residents and environment, which we deeply appreciated. What meant the most to our family, though, was how much they loved my father through the very end of his life. After he passed, Walnut House helped host a memorial so that both staff and the friends he made there could say goodbye to him together. It was incredibly beautiful and something our family will never forget. Thank you to everyone at Walnut House for treating my father like family. We will carry that gratitude forever.

It's a never an easy decision to place your elderly parent into an assisted living facility, but…read moreWalnut House with its caring staff and administrator, Allison Lopez, made the transition an easy one. From the first moment I stepped inside Walnut House, I knew it was the perfect fit for my mom because like my mom, everyone there was warm and welcoming. There was nothing institutional or depressing about the place, but an environment with caregivers and guests who seemed to be genuinely happy to be there. My mom was only there a few days when she declared she had found her "forever home." Our family found communication with Walnut House to be excellent. At last, we could sleep peacefully knowing our mom would be safe at night. We expected that, but what we didn't expect was the incredible camaraderie, love, and peace that Walnut House provided during her stay--especially during her final days. Our family will be forever grateful.

Daniel and his family are warm and genuine people. I toured their home while another family member…read morewas visiting her dad. I asked her how she liked it, and she graciously shared her experience. She mentioned that her dad has been living there for almost a year, and although she lives out of state, she has been able to receive updates, which puts her mind at ease since their family moved him in. Although my mom was never able to move in (she passed away in the hospital), I knew this would have been the perfect place for her. When Daniel found out about my mom's passing, he sent flowers to my family. He truly cares, and I appreciate how involved his family is. During my tour, I was offered a plate of fresh fruit and encouraged to enjoy tea with the family. It's the little details that matter to me. Thank you, Daniel, for being so kind during a tough time in my life.

Daniel who owns and operates this business with his family is amazing. He took my Mom in, in a…read morespeedy and easy manner when we needed to make the move quickly. This place is amazing. The residents there are super nice and we talked to each of them to make sure they enjoyed being there and they definitely did. The place is clean, new and current and the staff is so friendly, professional and responsive. The food is homemade, fresh everyday. This is a family owned well run business and it's apparent that the owner and his family cares for the residents. My Mom already told me multiple times how different family owners spent time with her just talking with her. To me that's above and beyond the call of duty, and she loves it there. They communicate when needed to make sure my Mom is taken care of. I wouldn't hesitate to bring your loved one here.

Splendor of Carmichael is a top-quality facility that I would recommend to anyone looking for the…read morebest level of care for their loved ones. My mother spent the last 2 1/2 years of her life under the care of SOC and their very competent staff. I could not be happier to have provided my mother with the level of attention and compassion they give to all their clients. I had previously had my mother in a larger facility with a very high patient to staff ratio and was very disappointed in the level of care she was receiving. Moving her to a board and care facility, which I had never heard of before, turned out to be one of the best decisions I ever made. My mother was always taken very well well care of as their low client to staff ratio provides for much more attention to detail and personalized care. The manager Maria Williams is a particularly gifted person with decades of experience. She kept a constant eye on my mother and communicated with me regularly and very openly about the progression of her disease. She also took time to make sure that I was informed and Ok person ally during this time. She not only takes care of your loved ones, she also take care of you. The owners Martha and Bruce were always incredibly helpful with logistics around moving and anything else that might come up. If I ever had an issue they were always there to help me solve the problem. If you've never considered a board and care facility before I would highly recommend reaching out to SOC. Their facilities are not only beautifully appointed they're well-maintained, they take care of almost every detail you will encounter.

My initial refiew left off with a bad check having been sent to my 85 year old Mother (bounced, non…read moresufficient funds). I further researched the law on this, and found that prior to taking the matter to Small Claims Court. I could register a claim under a section of the business and professions code which would trigger treble damages for failure to pay. I sent the required letter to the proprietor, and lo and behold a cashiers check was delivered to my Mom and it did not bounce when cashed. It took a lot of work to get this money back. You should just be aware if your loved one stays in a care facility with monthly rates and they pass away, you are entitled to a refund for the unused portion of the month that they were not there to be cared for.

I can't say enough about the way they cared for our mom! Although her stay was very short they went…read moreway above and beyond all of our expectations. When we had to find a place for mom it was at the spur of the moment. Varta's accommodated all of mom's needs at a moment's notice. The whole house was so warm and inviting and the people treated us like we were family. We couldn't have asked for a better place and loving environment for mom to spend her last moments. I wouldn't hesitate to recommend Varta's Place one bit. We love all of you guys and words couldn't describe how much everything meant to us and to mom! God Bless you all!!!

My mother was terminally ill with cancer and needed short term care. My mother arrived late on a…read moreSaturday afternoon and passed away in the early morning on Monday. The care she received was phenomenal! She had the best care. I cannot speak highly enough about the beautiful facility, the quality of food, and the quality of care she received. They treated my mother, as well as the rest of the family with respect and genuine compassion during one of the toughest times of our lives. My mother passed away over a year ago and I am just now getting to posting about the experience we had. I couldn't bring myself to do it until now. I will never forget our experience. We could not have found anywhere better. I cannot speak highly enough of this facility. We were treated like family and my mother passed away peacefully after her short stay. I couldn't have taken care of her any better. I am so grateful to the staff for the care you provided my mother and my family.

My mom just completed her third stay at Eskaton The Village, and I was once again impressed with…read morethe care she received and am happy to award them a 5-star rating. This time was even more difficult because of COVID and the statewide restrictions in place, which prevented family from visiting their loved ones, but for good reasons and safety of the patients and staff. For this reason and more, I couldn't have imagined sending her anywhere but Eskaton The Village. The nurses, CNAs, staff, therapists (OT, PT, Speech), doctors, and Zina were absolutely spectacular and very attentive to my mom's care and my many phone calls. I truly appreciate how this facility sets itself apart from the vast majority - they care about their patients. It's clean, the food is good, and the care is top notch. Thank you Zina (office mgr), Tanny (office asst), Melody (Speech), Pernima (PT), Dr. Chai, the friendly Security staff, and so many others I should name!

We had a nice tour with Glen on 9/30 and decided to submit a $3500 deposit to get on the waitlist…read more It was explained to us that we would not be put on the list or our credit card charged until we submitted the financial and health information. Less than a week later we decided this was not for us so I told Glen we did not want to be on the waitlist and would not be supplying any additional information. A week later I got a fraud alert from my credit card asking if I had authorized 3500 dollars to Eskaton Village and I said no so the charge was removed. I called Eskaton to complain and was told that Glen was no longer there and they apologized for the fraudulent charge. Today I checked my credit card and found another 3500 dollar charge pending which I will of course dispute! I called again but am still waiting for a call back. I do not think they are dishonest but this level of incompetence makes me very glad we did not go any further with them.

My siblings and I cared for mom at home for as long as we could. We found what we thought was a…read moregreat place; things started deteriorating. We moved mom to Waterleaf and I just love it. The staff is wonderful, the owner is there almost every day. They are on top of mom's care and physical needs. I noticed mom's phone was away from her chair, I asked them if it could be moved next to her, it was done in ten minutes. The other facility made me ask for three weeks, several calls, numerous staff and they still didn't do it. I was fed up with the inept care mom seem to be getting. Once we moved her we found numerous issues on her body. Waterleaf has been wonderful, I can't praise them enough. They call us and keep us informed of any changes. I keep pinching myself, it is such a dramatic change. This is a wonderful place!

My mom moved here last year. Looked at some of the bigger places but I am so glad we chose…read moreWaterleaf! Family owned, very low staff turnover, very clean, reasonably priced and great neighborhood. My mom has a private room with a private bathroom and patio. The residents are great and so is the staff. The activities are good too: ceramics, flower arrangement, live music weekly, games, daily exercise, and more. My mom is always clean, well cared for, socially stimulated, and treated great.

Fair Oaks is making positive strides to improve. Im thankful to Parveen and the community for their…read moresupport and commitment. Carol R.

My mom and mother in law have been residents at Fair Oaks Estates since last November. We see them…read moreat least once or twice a week. All the staff that interact with us are very professional caring and knowledgeable. They offer so many activities that we have to make appointments with them so we don't interrupt bingo or happy hour. We recently attended a forth of July celebration with bbq, ice cream sundaes, and a live band. Everyone had a wonderful time. We have been to thanksgiving,Christmas, and st. Patrick's day celebrations. My wife and I have witnessed so many acts of kindness and respect by staff to the residents. I am a registered nurse and appreciate the low turner over of staff and the professionalism of the staff and management at Fair oaks estates. My wife and I feel very comfortable knowing that our mom's are safe and happy.

If you are looking for a place that a loved one can be taken care like they are family, Silver Oaks…read moreis the place. Its not anything we ever want to deal with but it does happen. Stephanie and her team are amazing! The treatment my mother recieved there was second to none. They were always very polite and attentive to her needs. Silver Oaks AWESOME!

My Aunt Betty is a current resident at Silver Oaks since May. She is 97 and in poor health but…read morementally very sharp. The staff here are skilled and compassionate. Very competent and strong communicators. The owner is hands on and involved. Although the end is coming, I am comfortable knowing she is in good hands and not in pain. Thank you Silver Oaks.