After ten stressful months and thousands of wasted dollars at another facility, we were asked by…read morefacility administration to move our mother out ASAP. We frantically began trying to find her a spot, but it was hard because of her somewhat unique care needs. When we toured Aegis, we were skeptical. Without exception, the recruiting/admissions staff roll out the red carpet no matter what facility you're considering. They engage with staff during your tour, hype up the longevity of their employees, brag about the extensive amenities provided, answer all of your emails and calls immediately. Unfortunately, as we discovered at Atria (review pending), that treatment can end abruptly once you sign the contract and write that first check. But not at Aegis. Here, that excellent sense of security and care you get during your first tour is something they obviously strive to maintain. And it shows! After a full month at Aegis, all I can say is that I'm more impressed every day with everything, from the grounds to the staff to the food to the activities. Even the admissions coordinator continues to assist us and answer every question we have. The staff is happy, even if you're not touring. Someone comes in to check on my mom no less frequently than once an hour whenever I'm there, usually twice. If it's not the pet therapy, medication management, snack cart, or other scheduled thing, it's someone popping in to ask mom if she'd like to go to dinner or an activity, or simply if she needs anything. It's clear Aegis takes pride in its facility. It's well-maintained and concerns are promptly addressed. If the person who'd normally take care of it is out, someone will be there to try to fill in. The difference is night and day from the last place. For example, at the prior facility, we were only able to arrange transportation successfully about three times. The remaining fifty or so times, they ignored us or gave excuses. At Aegis, I had a last minute request to get mom a ride to the dentist and their response was "Don't worry about it. We'll make it work!" The grounds are well-kept and the facility is clean. Plus there's an adorable fluffy white dog that lives there and lots of times is just cruising around greeting folks. Aegis feels more like a giant shared house than a hospital, like some other places do. Many residents leave their doors open. It feels safe and I feel good knowing my mom is in such capable hands. Finally, they make extraordinary efforts to get to know you and your whole family. Some staff actually take notes about conversations with residents and families in an effort to personalize every single experience. I don't know how, but Aegis seems to have perfected the art of residential care. I cannot thank them enough.

Great people they tend to your every need. All f Of the…read morestaff will try to help you. They even have road trips..at meals there is ample.food and very.delious

Very outdated!!! Food quality 1/5…read moreService 2/5 AL- their snack station is poor, very little activity, small dinning area... Their memory care needs some polite and engaging employees! People who works in the office literally likes to hide and never acknowledge only around visitors/guests! Visited couple times to see if we wanted our mom to stay but NOPE.

When we needed a place for mom to recover from an injury we came across Sunrise Senior Living. It…read morehas turned out to be a great place. All staff, whether nurses, aides, kitchen staff, activities, or anyone else have been very friendly and helpful. It's comforting to know she can recover in a facility that cares and shows it with quality support.

I am changing my review due to an experience with their business office after the fact. Turns out…read moreafter all was paid by insurance she owed $150.00. She received a bill at some point which she probably opened and didn't mention. The last month I didn't know my mom had progressive dementia along with other issues that have placed her back into another skilled nursing facility. What happened to really upset me was receiving a certified letter addressed to her with the $150.00 past due notice. To me this is ridiculous waste to send to people on Medicare and who are disabled. I spoke to a person in the business office explaining my mom's condition, my disappointment and to direct ALL COMMUNICATION TO ME. I thought it was pretty clear that day and I wouldn't get a call until the next month for payment. I got a call one week later asking where to send the statement. I don't like writing reviews like this one but this goes beyond what I consider poor business practice and a waste of facility money.

I just wanted to follow up on my first review of 6/17/26. My father has now moved out of his…read moretemporary home at Mission Carmichael after a roughly 90 day rehabilitation. Not only was his rehabilitation very successful - going from transferring only by lift to minor assistance and assisted walking - but he genuinely appreciated the staff who I believe made a big difference in his ability to regain more independence. I would like to thank a number of people and I am sure I will miss some but most everyone was helpful and encouraging for him. Tim made him feel welcome from his very first day and always followed up any issues. Raul who handled his PT was extremely encouraging for him and made a huge difference in his daily progress to walk. Miriam and Sandy who handled his OT were equally encouraging and always came up with different ways to do things. Ana brought him coffee and uplifted his spirits each morning. Manjit and Keziah handled his medications and were very kind. Hanah and Theresa were two of many CNA's who were very helpful and would periodically check in with him. Vladimir and Lowell were "gentle giants" who assisted him. Emily always seems to be helpful during lunch. Tina the front desk receptionist was always cheerful each morning. Lilian (the case manager) organized his discharge working to make a smooth transition into his next home - she was invaluable in educating me on medical issues and looking out for his best interests! They all worked as a great team (I know I have forgotten some people and I apologize to them) to create a successful rehabilitation. It is not easy doing what these folks do but somehow they kept their own spirits up as well as his and he will miss all of them.

We recently met with Glen Province, Residential Living Advisor at Eskaton Village Carmichael. Glen…read moregave us an outstanding personal tour of Eskaton's grounds, independent living floor plans, activities, dining experiences and health care center (skilled nursing, assisted living and memory care). Glen is a true professional and because of him, we gained a thorough understanding of what Eskaton offers. He patiently answered all of our questions and truly cared we received everything we needed to make an informed decision. To Glen's credit, he lives up to his title of "Residential Living Advisor". Glen is an enthusiastic Eskaton Ambassador and we truly appreciated his consultative approach. Every step of the way, he made sure all of our questions and needs were addressed. If you are considering a life plan community, Eskaton Village Carmichael and Glen Province are worthy of your consideration.

Eskaton did a wonderful job with an informational presentation and a self-guided tour of the…read moreproperty last Saturday. It is evident, in everyone you meet there, that they are friendly and compassionate across the board. The property is very nice and feels like a resort with plenty of amenities and activities.

Making the decision to move a loved one into memory care is one of the hardest decisions a family…read morecan make. From the moment my grandma moved into Oakmont of Carmichael, we knew she was exactly where she needed to be. Lindy, who oversees the facility, is truly exceptional. She is kind, compassionate, accommodating, and genuinely cares about both the residents and their families. During every interaction, she made us feel heard, supported, and valued. Her leadership is reflected in the culture of the entire community. What stood out most to me was the staff in Memory Care. Every single person went above and beyond for my grandma. They were attentive, patient, loving, and treated her with dignity and respect. It never felt like they were simply doing a job--it felt like they truly cared about her as a person. As a family member who spent a great deal of time at the facility, I had the opportunity to get to know many of the caregivers, staff members, residents, and families. The warmth and genuine kindness I witnessed every day was something special. My grandma loved living there. There were always thoughtful activities to bring joy to the residents, from fun events like Mocktail Mondays to musical guests and entertainment throughout the week. The staff work hard to create meaningful moments and a sense of community for everyone who lives there. As my grandma's health declined, the care and compassion shown to her never wavered. Knowing that she spent her final days surrounded by people who genuinely cared about her brings our family an incredible amount of comfort. We will never forget the kindness, patience, and love that was shown to her during that time. To everyone at Oakmont of Carmichael: thank you. Thank you for caring for my grandma, for treating her with dignity, for supporting our family, and for making a difficult chapter of life a little easier. You made a difference in her life and in ours. She loved it there, and we will always be grateful that she called Oakmont home.

Putting your loved one in a care facility is never easy but Oakmont Carmichael has been good for…read moreus. My mother in law has been in Oakmont Carmichael memory care for a year. The facility is frequently cleaned and they provide lots of activities. The staff is kind and the Executive Director is amazing. She really tries to meet family needs with empathy. The food is better than you would expect and I have lunch here regularly with my mother in law. The central courtyard and outside gardens are well kept and peaceful. My wife has made friends with others dealing with their parents in memory care and it has truly been a community.

My mother was terminally ill with cancer and needed short term care. My mother arrived late on a…read moreSaturday afternoon and passed away in the early morning on Monday. The care she received was phenomenal! She had the best care. I cannot speak highly enough about the beautiful facility, the quality of food, and the quality of care she received. They treated my mother, as well as the rest of the family with respect and genuine compassion during one of the toughest times of our lives. My mother passed away over a year ago and I am just now getting to posting about the experience we had. I couldn't bring myself to do it until now. I will never forget our experience. We could not have found anywhere better. I cannot speak highly enough of this facility. We were treated like family and my mother passed away peacefully after her short stay. I couldn't have taken care of her any better. I am so grateful to the staff for the care you provided my mother and my family.

I would highly recommend this home. The residents are compassionately taken care of by staff who…read moreare very attentive to their needs. I am a Nurse who has been visiting patients there for about a year, and I would trust them to take care of my own family members. The environment is warm and inviting. Families report that the food is good. The place is always clean, and furniture is comfortable.

I really appreciated reading others has our same experience as us. They were short staffed numerous…read moretimes with often one person there to care for multiple residents. When a resident has an urgent need, others will be left unattended until the one staff is free. We ultimately moved our loved one as too many visits we found our loved one laying in bed watching tv or if sitting in a chair just staring out the window. Lack of socialization or activities and food was just ok. The administrator was rude at times. We found a great place less cost and more options for our loved one. I worked in hospice for years and was extremely disappointed not only with our experience but lack of professionalism of the administrator. Lastly, reading the comment from business owner, it is completely unprofessional to can be illegal to post someone's personal information. It just validates the concerns more. To clarify my comment is directed at this facility at Palm. I understand your attempt to deflect but unfortunately all is true.

From the moment I walked in and met Maria, I felt at peace that we found the perfect place for my…read moremom. The home is beautiful, clean, spacious and peaceful. Maria, the house manager and the caretakers, Niddy & Musa, are all very kind and hardworking. We were lucky to find this place for my mom and I would highly recommend reaching out if you are looking for a place for your family member to call home.

I just did a tour of the assisted living and the interior has been remodeled, looking fresh and…read morenew, and I was told more is coming. It was elegant, appeared modernized and fresh, but still homey. A few lovely and elegant antiques remain here and there, but they don't distract from the fresh look. I spoke to a couple residents who said they loved it. The place was peaceful and quiet other than a group leaving for an event. I was given some respite information and literature, and the price was laid out clearly along with minimum stay, provided in writing so that any financial disputes should be easily settled. The Director's followup was supportive of my unique needs and staff was very kind. I am very glad I reached out to Caring.com to find this hidden gem in a good location. The only piece missing for me was a swimming pool. Definitely worth a look. Note that many of the negative reviews here are quite old and should probably be dropped to be fair, as the Director's name has changed from those mentioned and the descriptions are not aligned with the upgrades I saw.

My Dad was here about 15 months. I would have given full stars but for a few little hiccups. But…read moreoverall, I would say this place is such an excellent option for families who need a pleasant and safe environment for their beloved family member. They have so many activities and the staff genuinely care about the people they're taking care of. It's clean, organized, and very well run.

So very friendly! Love the food and restaurant type staff. Everyone is sooo easy to meet…read more Apartments are very roomy with plenty of storage room. Easy to meet and make friends.

Bright and airy, tastefully decorated, the Winding Commons Senior Apartments are where I'd want to…read morelive when I become unable to live on my own. The grounds are beautiful. There are nice seating areas outdoors and in. In the main lobby is a WII, which was being used as we toured. I was impressed with the number of residents that were out an about and friendly and engaging. Other senior apartments did not seem to have as many happy residents. Only two meals are served each day, lunch and dinner, with a limited selection of choices, but apartments include a full (albeit small) kitchen. Apartments have a nice patio or balcony. There is only one elevator for the entire facility, which seems like a potential hazard if the residents on the second and third floors have mobility problems and need to be evacuated in an emergency. Hallways are covered with smooth industrial (though tastefully patterned) carpet. Apartments however, are carpeted in a deep plush. This makes it difficult for residents using walkers to maneuver in their own apartments. Winding Commons is owned by the same company as Campus Commons Senior Apartments. Winding Commons is the better of the two.