I've been a customer of Listen Up for atleast 7 or 8 years, and have become friends with Russ and Joey (I call Joey his side-kick!) for about 7 or 7 years, or more.
I must say that if I were to judge a book, or in this case, a music store, by its cover, I would have walked out of the store before even going all the way into it. I am glad I didnt and let me explain.
First off, it was the music they got blaring that grabs your attention when your strutting down South Ave, minding your own business. "Hmmm, I like that tune, oh, its coming from here... Listen Up". You go through the door, and see racks upon racks of cds, with more piles of them and Lp's through out the store, under the display cases, along the walls, and even entrapping Russ and Joey by the check-out area! Kind of reminds me of my place with my now mounting piles of cds and shelves!
I further investigate and see the store collection has some really good stuff here, and if you can't afford the new cds, or can't find what you're looking for there, there is always a chance of finding it at a more reasonable price in the used section. I found some classic Elton John, vintage Fleetwood Mac, Buddy Guy, Jimmy Hendrix and others in both new and used. Russ will even allow us to inspect the used cds for scratches and make sure it plays properly so we don't end up paying for a defective cd, and it gives us a chance to see if we really like it. I have made the bulk of my purchases this way.
Also, Russ is more then willing to order on EBAY or Amazon for you with very little over-head charge.
Yes, when you first get to know Russ and Joey, and now Josh, the personalities are a bit off the beaten path, but please realize, Russ and Joey are music prodigies who know their stuff, particularly the classic hits, blues and Beatles. If they recommend a particular cd or record, listen to them, they know what they are talking about, and have very vast knowledge of the subject at hand. My knowledge is just starting to touch what they already know due to my ever-increasing in size cd collection. You talk with them on the subject of music, you go right up their alley and you become friends for life with them. Forget politics, and forget Obamacare. It doesnt hurt to talk Red Sox though!
One of the other things that really struck me is the compilation cds they have or the every-so-often rare cds that come in that they have. I mean, they really some how manage to acquire some good stuff that has rare gems on them, and you'll have to trust me on it when I tell you to go in and take a look for yourself. Be prepared to take atleast 50 dollars with you, not so much due to the expense of it, but you find one lp or cd, and next minute, you're walking out with 5 or more!
Russ, Joey and now Josh are all quite knowledgeable, like I said on finding certain albums and artists and will manage to lead you to exactly what you are looking for when you inquire. Plus you might find a few gems within the piles that haven't been officially stocked yet through out the store. As long as there is a price tag and they have it index, it is for sale. If it is not, hand it over to them, let them price it (doesn't hurt to negotiate on an occasional basis if you are a regular croney customer like me) and they will ready the lp, which they have tons of for prices of as little as a couple bucks on up, or cd, for purchase, and it will be all yours. The promotional items like the sport magnets that have the Boston Team playing schedules or the Listen Up Magnifying Glasses aren't bad either. I gave one to my boss and he uses it frequently.
I do highly recommend them. Just look passed the mess and forest and focus in on the music and quality of their customer service and you will walk out with a handful of lps and cds. Give yourself (and Russ and Joe) a chance to show their knowledge and listen to their jokes and antics, as I have, and they have laughed back at my own silly humor. If it is not the music that keeps me coming back, it is their willingness to laugh at my own jokes without me knowing they could laughing at me that also keep me coming back for more! read more