We came here in November 2010 for Bride and Bridal party hari and make-up and the ladies were…read morewonderful! They had little snacks for us and loads of books of hair designs. All of us are pretty low maintenance girls so we all had some curled style. The ladies were so friendly talking about their families and such! I have never really been in this sort of environment but it was fun! The girl that did my hair made it look exactly like the book, and even took pictured of it (for her portfolio)! The lady that did my make-up did a fabulous job as well. All of us girls came out looking wonderful and our hair held into the wee hours of the night, even with all of the dancing a the wedding. And of course the bride's hair and makeup came our wonderful too, they even showed u how to place her veil for later :)

Dawn is AMAZING! She did my hair and makeup for my step-son's wedding. I was so happy with what…read moreshe did, and got loads of compliments on both hair and makeup. Wish I could have her do both every day for me! Everyone in the salon was so nice. Great experience. I will definitely be going back! Thank you Dawn!!!!

professional.. accommodating, I used to get a standard hilite and extension move up.. would sit for…read morehours and hours, planet color, Jen kya and Lynn are exceptional

Was recommended. Went a few times and had a variety things done to my hair. wasn't real impressed…read more Decided to move on.

New owners are taking the salon up a notch. My stylist Taylor is amazing and took the time to get…read moreto know exactly what I wanted. Hair turned out perfectly!

I was not happy asked for a beachy blonde hair partial highlights still got darker roots and orange…read morehighlights and then I called her and we talked she hung up on me very unprofessional nothing got accomplished but my hair does not look pretty I even showed her pictures and now I'm out the money and now I have to go somewhere else to get my hair fixed and I'm paralyzed from the chest down so it makes things more complicated. Some people just have no compassion left she didn't laugh or smile much and when you're a professional working with people you make fun while doing someone's hair Danielle The other girls were laughing and talking that's what makes the time go by faster you could be a hairdresser for so many years but that don't mean you're good you have to be a people person definitely and overpriced

great place, ask for Kim - she is a great sylist and never disappoints. A $75.00 haircut for only…read more$20.00.

After having the same hairdresser for over 20 years I decided we weren't on the same page. The cost…read morewas ridiculous. Stephanie started cutting my hair at a different salon and I followed her to The. Hair Spot. I have never left with a bad cut or color, she listens, gives her advice and we work together to get the look I want. Stephanie is fabulous!!!

Poor hair color experience. Salon hair color charts are not updated. Records of what color…read morecombination was used on a client is shared only after escalation to salon manager. The attitude from salon manager - trust us to decide what color to use on your hair is unsettling.

I was very disappointed with my recent experience at this salon. I invested over $400 plus a $100…read moretip, expecting professional results and service, but unfortunately that was not the case. 1. Service Quality - My highlights came out yellow/orange and uneven, without proper toning or blending. The stylist also did not provide the blowout that was part of the service, and I was sent home with wet hair. 2. Follow-Up Visit - I had to return the next day just to receive a toner, yet again I left with wet hair. For the price, I expected a polished, finished look, not multiple trips and unfinished service. 3. Customer Care - When I raised my concerns with management, instead of an apology or solution, I was told that the stylist "shouldn't have taken me because she stayed late." This response felt dismissive and unprofessional. Overall, I left feeling undervalued as a customer, despite the significant amount of money and time spent. A simple acknowledgment and correction would have gone a long way, but unfortunately, that never happened. Emily, Hair Stylist and Kelly management/owner.

I found a Groupon for the salon as a birthday gift to myself, excited to treat myself while…read morelearning to take better care of myself. However, when my friend and I arrived, the receptionist was unkind and unhelpful, treating us differently than other customers who received a warmer welcome. I had my nails done by Maria, who was lovely, but I noticed she seemed uneasy and kept mentioning time, which added to the tension. At the end of our visit, I asked the receptionist why the salon felt so rigid, suggesting that a more welcoming approach could help attract more loyal customers. Unfortunately, she became defensive and argumentative rather than engaging in a constructive conversation. While the stylists were great, the overall customer service, especially towards those who might be perceived as different, was disappointing.

had hair and makeup for my wedding done and everyone said I was stunning. Emma did my hair and Inna…read moredid my makeup. couldn't be happier with the results. 10 out of 10 recommend.

Charles Morris was highly recommended in the area as a family-friendly place where I could bring my…read morebaby. I'm three months postpartum and was really looking forward to some self-care. Everyone was very friendly and kind, and I was even able to book a last-minute appointment to have my eyebrows done, which I appreciated. However, the cost of the nail services is insanely high compared to nearby salons. I paid $92 for a simple solid blue color, and my nails started chipping just four days later. About a week later, one nail actually began peeling off, so I called and gave them the opportunity to fix it. I also mentioned fixing my eyebrows, as they were not shaped and I was never given a mirror to see the final result. I was scheduled to come back two weeks later (keeping in mind that I called only one week after the chipping started). I asked if I would be charged for the chipped nails and was told yes, because I was outside of their "two-week window" -- even though I had already called a week earlier. At that point, I was going to be charged around $45 just to fix the chips, which is nearly the cost of a new set elsewhere. I ultimately canceled my appointment, especially since I was never informed during my initial call that I would be charged to fix the chipped nails

I originally started visiting Charles Morris Salon due to good reviews from family. I first started…read morevisiting and had good experiences with the staff for eyebrow appointments. Before a vacation I booked to get a full set of eyelashes, facial, and haircut with toner added. First, I had shown up to my hair appointment with Eleni. She refused to perform a toner on my hair because she said that I do not understand what a toner is and it does not change the color of my hair. I reiterated that I understand a toner does not change the color of my hair but can take out brassy tones and only lasts a few weeks at most; in addition I have had my hair toned many times by other salons with no issues. Once we got to the bowl to wash my hair, she had rinsed my hair but then abruptly stopped because she said at that point she would prefer to do an all over semi- permanent color. Once we got back to the chair she then said that she will not dye my hair at all, but she can perform a simple cut because she no longer had time to perform my scheduled services ... then sprayed my hair with a water mist in order to do so. I did then agree to get a cut. The cut was an uneven blunt cut, upon arriving home my best-friend asked me why I would take scissors to my own hair due to how uneven and crooked the cut was. The next day I arrived to get my eyelashes done with Bella. I had followed the aftercare instructions as this is also not my first time getting eyelash extensions done; they all fell off less than two days later. The photo provided is one day after the eyelashes were done. Additionally, the salon was selling handmade air fresheners which I had purchased for my brand new car that is less than one month old. About a week later, it had been a hot day and the oil from the air freshener had spilt all over my car. When I went to gently wipe the oil off, it also took off the finishing of my vehicle. I then attempted to get into contact with the store manager for over one week, I had called three times and left my name and phone number. I was promised a call back all three times, but had never received one. I then was able to call when the manager Sabrina was in store (4 calls at this point), where she told me the store does not give any kind of refunds, but I can come get my hair fixed by another stylist. I also offered to send her photos of my hair and car, but she said she will only look at those things in person. She also told me she checked the cameras and that I was taken to a bowl (not what I was arguing.. yes she did take me to a bowl, but she never actually washed my hair) and that I must have mis-used the car air freshener. Overall, I felt the manager was not sympathetic or apologetic for the situation in any regards. I had never shown up to a hair appointment and been refused a service which was booked and not had one service be done in entirely or with a professional who I did not feel was there to help me feel and look my best. I shared my story with close friends, my best friend also had her lashes done at this salon around same time as we were going on vacation together and hers also fell out. My sister then shared she had a bad experience with a haircut, and my manager shared that she had a bad coloring experience and service experience with the store manager, so she switched salons. To conclude, please be aware before taking your money to this salon. Unfortunately, my brand new may 2026 vehicle is not repairable. I did take my business to another salon who were able to fix my haircut and had no problem toning my hair to get my desired effects.

All of the ladies were really nice and seemed to be doing a really nice job on all of the other…read moreladies who were in there to get services. They were doing hair, dyes, haircuts and shampooing. When the customers walked in, they were greeted with a smile and were known by their names........which means that they have been coming long enough to become familiar with their hairstylist. I will definitely be back!!!

Absolutely the worst! I was discriminated against here! I was overcharged! And I had to come back…read morethree times to get my hair corrected! Do yourself a favor and do not waste your money at this poor establishment. Poor customer service. Poor stylist. Spend the extra hundred dollars and go somewhere where you truly deserve it. Because every woman deserves a hair salon better than this!