Amazing massage. Very professional and relaxing. Will come back. Loved the Thai massage with hair treatment. Best experience and the price was worth it! read more

I will start by saying that just bc this was not for me doesn't mean it's not for you. I will also say that I am writing this at 1am following my massage bc of needle like pain in my back. I was hoping for a relaxing massage after a rough day. This was not it. I wish I had recognized the name as I have been to the other location as well and it is the same there. I got the 100 minute body massage and requested no deep tissue. What I got was deep tissue even after asking him to go softer. If this was not deep tissue idk what is. There were parts of the massage that were nice but half the time I felt tortured and internal screaming. And now I am up in the middle of the night due to this massage. I won't be surprised if I have bruises from this massage. It was also unpleasant that the head rest had a cheap paper towel you had to use and the headrest itself gave me a headache during the massage. Leaving this review so I see this when looking for a massage in the future and I stay away. read more

Li's Massage Therapy and Reflexology - Inside of room - Massage Therapy Near Me - Highlands Ranch, Colorado

I have been going to li's therapy for close to an year, things were going okay though massage was that great, my recent experiences were harsh and they don't address appointments on time and make you to close to an hour past your appointment, unprofessional behavior and rude responses is all l received when I check for appointment status. I would not recommend going back there again. read more

Visited Liu's again yesterday with a Gift Certificate for my B-Day. I called first to make sure that I got a female masseuse. I arrived 15 minutes early & was whisked into my massage room. The girl came in about 5 minutes later. Again, no complaints here! read more

First time I went in here I guess I lucked out. It was a pretty good deep tissue massage, so I decided to go back. The second time couldn't have been totally opposite. I don't even know what they were doing. I get regular massages and whatever this was not a massage. They basically just drilled their elbows into my bones. My body hurt and not in a good massage way after I left. To make things worse is they don't speak English so they won't make adjustments. I won't be going back to this place. read more

Im not sure this place hires quality LICENSED massage therapists - they dont seem to know the muscles etc and use elbows and arms more then anything which is rough and hurts. They speak no English so very hard to communicate and for a business in this country we need to communicate in English. This place is cheap for a reason - it's not clean a paper towel for your face in the massage table??? Would never return - its shady place read more

This was supposed to be a nice relaxing Father's Day massage. Unfortunately, that's not what I got. For starters, they had no female masseuses. I've never had a male massuer, but I thought, how bad could it be. For starters he came in in jeans. Not very professional in my opinion. Then there was nothing relaxing about it. He definitely loved using his elbows. I still have pain from this in the middle of my back. I did ask him to go lighter a few times but it just wasn't happening. They do offer a deep tissue massage as well, but I worry about what that would have been. read more

None of the people who works here speaks any English. They only speak Mandarin. Back in Nov 2024, I regret giving this place a shot. I booked my appointment for their "Thanksgiving Specials" in the Highlands Ranch branch via their website. Their website never sent me any confirmation of my appointment at all so, I called their spa and told them I booked my appointment via their website. Whoever answered the phone only said "yea yea" and didn't seem to understand my question. She said "you come here tomorrow 9?" I asked her if I need to arrive at least 15 minutes before my appointment? She started shouting in broken English, "You come at 9! You come at 9!". I arrived 10 minutes earlier at the spa and their doors were still locked. The moment I walked in and there was no one at the frontdesk. There was one strange Asian man who can't speak English and mumbled at me and ran to the back and started yelling for someone to come out. Then, some old Asian woman showed up and she also can't speak a word of English. She kept on saying in broken English, "No English". I told her I'm here for my massage at 9 am. Told her my name and she looked confused and started flipping through their books and starts shaking her head. I got worried so I told her I booked my appointment on your website and she starts pulling out her cellphone and asked me to speak into the phone to translate it for her! LOL! Then she reads my response in Mandarin and speaks back into her phone in Mandarin and asked me to speak into her phone again! Unbelievable! She ushered me to one of their rooms. She said in broken English and pointing to herself, "Me massage you". I said okay. She asked in her cellphone in broken English if I wanted a male therapist. I told her "female". Then I had to go down to her English level and said, "girl!". Then she runs out of the room and I got on the massage table. Then, a totally different female shows up in the massage room and said "Me Linda". I told her that I would like to have the Thanksgiving specials massage. Then, she also pulled out her cellphone and asked me to speak into it. LOL! They cut 15 minutes out of my time even they were late in opening their spa and the confusion of my appointment. During the massage, the massage therapist kept running in and out of the room to get supplies, hot stones and hot towels. It wasn't a relaxing massage at all and pretty scary to be honest. As I checked out for my service, there was another different female who was standing at the frontdesk. This time, she asked me how my service was and I told her it was good as I didn't want to get into an argument with them. I just wanted to pay and get out of there as fast as I could. Then she told me oh we will charge you an additional $2.00 for using a credit card to pay. They only want to be paid cash. I was like what? So I paid it and then she even had the gall to ask for tips and she even tried to guilt trip me into giving them a higher tip while they only deserve ZERO tip. I filled out the tip line and she gave me the nastiest look on her face and started throwing a tantrum toward me and said, "You said massage was good right?! You pay more tip!!" If you are okay with subpar massage with non-English speaking massage therapists and rude non-English speaking staff who bullies their new customers, then this is the right place for you. Definitely never again! Take your business somewhere else who actually speaks English and offers real customer service. read more

Made several online reservations to be told its busy and to come back later instead of my scheduled appointment time every time. Poor communication and customer service read more

First, we have both been receiving massages for over 35 years. I tend to stick with a high-end spa but love supporting a local business. My boyfriend booked a 90-minute couples massage for New Year's Eve as part of my Christmas presents. We walked into the room and the first thing I noticed when getting on the table face down was the head/face cradle. It was a cloth thing placed on the table and for me, a paper towel covered the whole thing. I removed the paper towel and the massage therapist who spoke zero English came over and placed it back on the cloth cradle saying no no no. I said absolutely not I can't breathe. This silly cradle caused a horrible headache for both of us within minutes and lasted the entire time. This made it impossible to enjoy the massage, which was for 90 minutes, with much of the time being face down. My massage therapist sat on the table many times during the massage as if he was tired and didn't want to stand anymore. I have never had that happen, which also made me uncomfortable. Also, the two massage therapists were chatting it up much of the time which is very unprofessional. I could go on and on but I believe this is enough. We will never return even though we would love to find a good massage studio for weekly massages read more

I'm back in town so returned to Li's. They have a Christmas special, which is a bargain - almost 2 hours for $100!! My husband and I had a couples room. My husband thought it was a very thorough treatment. What they should make clear on their ad, however, is the special includes a foot scrub OR hot stones (not both), and we were not given a choice. However, the hot stones were nice. Then I returned for the head spa. This is my first, so I don't know what other places provide, but I was pleasantly surprised with the preceding 30 min neck/back massage and the facial treatment, which included a face mask! The head spa itself was pretty much a head massage and an intensive shampoo, and my hair was air dried after. I've had different therapists for every visit, and they all have had very good technique - again, similar to the treatments I've had in Asia. Communication can be challenging for some, but the receptionist Eileen has been helpful. They all do a good job and want to please, so I don't mind tipping. There is an additional charge for paying with credit card. I look forward to future visits. read more

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I had an upper body massage, facial and scalp massage. Vvemie was fantastic. She was great at all of them. The quality was amazing. Can't wait to go back. The ambiance when I walked in was very nice. Price was more reasonable than most massage establishments. read more

Another terrible massage shady place - are they massage certified licensed in the massages they offer? As it doesn't seem like it. The deep tissue was horrendous use of elbows is very unprofessional and actually hurts you more- I would never recommend this to anyone. Place looks clean but lacks true sanitary practices like the massage table and where u put head. Then looks tall about shakedown for tips. Seems like these shady Chinese massage places charge cheaper and then expect gigantic tips. This massage was awful and unhelpful to my body. I would never return even though I get regular massages I never want this again. read more

Very good massage. Very clean and nice. Loved the deep tissue option. Best massage I've had! Highly recommend. read more

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We got the couples massage holiday special! The staff was SO sweet and massage was wonderful! Will definitely be returning!!

Massage was good but customer service is terrible! I tipped 40%!!!!... And the front desk person pointed to the money and asked if I had a 10 instead of a 5 to increase the tip. Appalling!! I'd rather pay more somewhere else. Definitely not a place I'd recommend. read more

Fabulous!! I was so pleased with the massage I received from Nana today! Her technique is excellent and incredibly therapeutic. She relieved my discomfort completely in addition to soothing my aching muscles! She trained as a doctor in China and her knowledge is evident!!! What a treat to receive her "healing" abilities! I should add that the salon is beautiful with a welcoming and relaxing ambiance! I will definitely return and highly recommend Li's at Highlands Ranch! read more

This spot is AMAZING! The staff I've met, from the front desk to the masseuses, are all very nice, pleasant, and professional. I've been twice in two weeks and can't wait to keep going back. I love a strong, deep massage, and this spot does not disappoint. It's very affordable, clean, and the massages are wonderful. read more

I have been searching for a regular massage spot but unfortunately, this won't be it. I wasn't asked to fill out any paperwork or "intake" forms when I arrived and when my massage therapist entered the room, I wasn't asked about problem areas or areas to focus or avoid - she just started the massage with zero communication. I had requested deep tissue and as far as I can tell, that just means the use of knuckles or elbows as opposed to hands. I had to stop the massage therapist several times because it was so painful. Worse, she used knuckles on my neck (which is my problem area) - this is so dangerous and a huge red flag. My neck was further injured as a result of this massage and I couldn't move it for almost two weeks. Important to note, I am used to deep tissue & sports massages by therapists who have mastered the techniques and really know how to read the human body but this massage felt unsafe and unbearable at times. Please do your research when looking for a massage therapist. You get what you pay for and I think it's worth paying more money for someone who knows what they are doing. read more

A great massage always boils down to the person giving the massage. I've had plenty of massage therapy over the past 11 years after two neck surgeries, and Amy was amazing!! Ask for Amy! Bring your Google translate app along so you can let her know how much you enjoyed her expertise. Massage therapy is not easy. 10 stars!! Thanks Amy. read more

My wife and I have been regulars at the original Li's location for the last year or so. A month ago I called to book a massage with Eileen, who now works at this new location. Although it's a longer drive, it's 100% worth it! The new space is a major upgrade over the old. Super spacious, relaxing atmosphere, great facilities. My one minor complaint is the massage table face rests are a bit uncomfortable, but I quickly lose track of that once the massage is going. All the masseurs are great, haven't had a bad massage (speaking to experience at other location as well). Owner (or maybe manager?) is very friendly and accommodating. Prices are EXTREMELY reasonable for the quality of service and experience. I am a massage snob but not trying to pay spa prices every time, this is the best value for semi-regular massages I've found in the Denver metro area. read more

WOW! First time customer and I'm hooked! I asked for deep tissue and that's exactly what I got, along with stretching, compression, and heat. Lucy is Amazing and checks in frequently about the pressure. I highly recommend Li's and Lucy if you are looking for a professional, deep tissue, and therapeutic massage...well worth your time and money! read more

Had a really good experience for my 105 minute massage. I went in sore and tight and came out feeling so much better. I would recommend this place. read more

For my first time ever going to this company and location I was Impressed. I got a 90 minute full body massage and it's the best massage I think I've had. They focused on the areas I needed them to and the pressure was great. The only two things I noticed were "weird" were the amount of glute work, and the lack of time to get undressed. Otherwise my experience was excellent. What others are saying about the no intake form and no introduction are true as well. I did not have any injuries that could've been aggravated by a massage. I don't think or know if tips are expected because it did not seem like but I offered a tip anyway. read more

1. No waiver/intake was required and everyone lacked communication. 2. The massage itself was extremely painful. My boyfriend and I are in a ton of pain hours after the massage. I was sobbing into my pillow and when I brought up my pain, the guy chuckled and continued. They also kept leaving the room during the massage, I'm assuming to get more things they needed, but still super uncomfortable and unprofessional. 3. The woman massaging my boyfriend was apparently on the table with him in a strange manner. Making us both very uncomfortable. 4. Laying down we also had rough paper towels on our faces, which overall did not feel nice. 5. I also had a lot of moments where I was uncomfortable with the strange butt massages. They REALLY get in there. Overall I don't recommend unless you want to be in substantial amounts of pain for a high price. read more

One of the best massages I have ever had! Very clean, easy to get an appointment, and reasonably priced. I highly recommend!

I have had hundreds of massages across the world but this (in my own Highlands Ranch) was clearly one of the best overall. My therapist was Nana who obviously has the gift of listening to the body and customizing to your unique needs. Outstanding and I highly recommend! read more

Amazing massage, probably the best massage I ever had. Thanks Johnny! Everyone was very nice and the place was very clean. I will be back!

Hey Guys! If you watch all those Chinese Shampoo TikToks, you are in luck!!!! Li's provides this fantastic service at its Highlands Ranch location! Bliss!!! Great improvement in hair, thickness, scalp care. So professional, beautiful atmosphere! Best prices around! Love you guys!!! read more

I had the body and scalp massage today and it was fantastic. My massage therapist, Irene, was fantastic. if you haven't seen these head/scalp massage videos on social media you have to check it out. It's the best thing ever. And they're given deals to first timers At the new Highlands ranch location at the Safeway shopping center! read more

I had a massage on Sunday. June was my masseuse. I was the best massage I'd ever had. She used her hands, arms, elbows and knees (I purchased the full body massage with the add for deep tissue massage). I walked out with all knots removed and relaxed and it has lasted into the week allowing me to be flexible for yoga and workouts. I highly recommend. read more

I wanted to like this experience, especially with how reasonable their pricing is. However I will not be returning after my first and only experience there. Here's why: 1. There was NO paperwork to fill out asking for problem areas or injuries (more on that later). No paperwork whatsoever. They never even asked my name, just if I had a reservation. I was taken back to a room by the receptionist immediately. 2. I had a male massager (?therapist, not sure if he had any credentials as he didn't even introduce himself to me); and I'm female, which in itself doesn't bother me but this will also come up later. But it is a little strange for a man to come in without an introduction and start touching your body. 3. Massage was ok. A little rough for my tastes at times but I did ask for a deep tissue massage and to his credit, he did ask if it was "ok" a few times during the massage. However, here are where my issues lie - at one point near the end when I was face down, he asked me to clasp my hands behind my head and he lifted my torso off the table using my arms, which simultaneously fully exposed my breasts and re-injured a shoulder injury I was healing from. When I tried to tell him he was hurting me, he didn't understand (only the 3rd time he finally understood me as he apparently didn't know more than a few words in English). On top of that, the reason I wanted a massage in the first place (head, neck pain) was never focused on (no paperwork or questions) so I left there in worse shape than I walked in. As a business owner myself I hesitated to write this review but I feel I need to warn people, especially if you have injuries that may be exacerbated by their techniques. I guess I'll pay more and go to a more traditional massage therapist in the future. read more

Li's Massage is the best hands down! My husband and I try to go once a month as a little treat for ourselves. We've had many different therapists (at both locations) and always a top notch massage every time. They always have amazing specials and pricing is beyond good for what you get. We always ask for deep tissue too. It's a "hurt so good" massage every time. The owner and staff are all very friendly. They seem to always be available any day or time I've asked for and I'm not quite sure how they pull that off. Anyway - stop looking and book your massage now. You won't regret it. read more

Great prices and very friendly staff. I will definitely be going back regularly to this location.

Great therapists who help with extreme muscle tension! Very clean environment and friendly staff!

My friend booked us a couple's massage as a birthday gift. This was my first time at Li's Massage Therapy. I got a one hour deep tissue massage and it was absolutely wonderful! The therapist used hot oil and massaged me from temples to toes! I will definitely go back here on a regular basis. read more

Nicest Staff, best massage I've ever gotten, great prices, and we were able to get in same day. Definitely will be returning:)))