Did their best to get our flooring material within the 8 week estimate due to order backlog at the…read moremanufacturer

This is a very much a terrible business the manager or should I say owner…read more Doesn't provide fair business actions Is so called subcontractors are very shady I have been waiting for a refund for tile in returned..wrong tile he said he is waiting or the trucking company to let him know what the cost is that would be for for shipping getting the run around and sick of it I've been waiting for a refund for at least a month or longer Never had such terrible service I give them 1 star

We had a flood and were being jerked around. Finally lost our patience and reached out to Tina. We…read moreknew exactly what we wanted and she made it happen in a matter of days after wasting weeks. She got our flooring so fast and gave us the A team of installers. They did the most amazing job start to finish. Great price and great work.

Do not go anywhere else! We got a quote for 1630 Sq ft of carpet from another local carpet store…read morein Grants Pass (that starts with an "L") where the lady assured us we were getting the "best price"possible on both carpet and pad. The quote was $5945 (above our budget). Since we're repeat customers, we asked her for a break on the price and she said no. So...we called Floors to Go and Daniel came to our rescue!! We showed Daniel the sample from the L store and sure enough, Floors To Go had the exact same carpet and pad. We saved a whopping $2300!! Do not shop around. I've done the legwork for you. JUST CALL Daniel at Floors to Go. You'll be so glad you took my advice.

The man who came out to stretch our carpet did a great job. He explained how the process worked and…read morehow to care for our carpets in the future. He was kind and courteous, and we felt safe/comfortable having him in our home. We had one minor scheduling issue with the main office, but in the end the service was excellent! Highly recommend!

Great service and very responsive! We ordered blinds for our living room and absolute love them…read more Dave was great! He came out and measured himself and installed them in a timely manner. We were so happy with the service we came back and ordered more for the bedrooms. Not only was the service great, they have a lot of different styles to chose from.

John and his team completed installing new laminate flooring throughout our house in December. They…read morewere on time courteous and very professional. We were very pleased with the quality of their work. After two months I am still happy with how it looks. They cleaned up every day and at the end of the week. I would recommend them for any of your flooring needs.

WOW is all we can say. Talk about going the extra mile. This is by far the best flooring and finish…read morecompany in Southern Oregon. Not only did they do a great job, they were incredibly easy to work with, happy to be at our home working, seemed to love what they do, helpful with all the furniture and appliances (above the norm helpful), oh and cleaned up after themselves as well. We have had many flooring experiences in the past using other companies, but I will tell you this, none as thorough and conscientious as this Cofer. These guys will be our choice for future work on all of our finish and flooring work. Call John and see for yourself how easy this company is to work with and dependable as well.

Had a good experience with Completely Floored. We selected the flooring we liked and Bonnie matched…read morethe online price. Financing available. GnP Construction was the installation contractor was the BEST!!!! A true protectionist!!! We love our new floors.

Today I had my new Shaw carpet installed. It looks incredible and was so much more cost effective…read morethan competitors in the Rogue Valley. It feels like velvet and like I'm walking on a cloud. The installer was so professional, personable and experienced. I highly recommend Completely Floored. Their selection is the best I've seen and they have so much expertise regarding their products. There are plenty of carpet companies in the area that I have used in the past but will stick with Completely Floored from now on. In every aspect from questions, purchase and installation, customer service was 5 star professional.

DO NOT USE THIS COMPANY FOR LAMINATE VINYL FLOORING INSTALLATIONS!!…read more THIS IS THE TEXT I SENT TO CONVERSE FLOORING: Hello Laurie, this is Greg DeBré and I just wanted to let you know what was going on with our flooring. We are replacing all the flooring you installed 5 years ago, which we discussed. Here is what we have learned so far as we completed the bedroom yesterday: 1. There were NO major dips or uneven areas in the concrete which is what your installer claimed to be the cause of our issues. 2. There was NO vapor barrier installed as is required on all installations over concrete slab subfloors. 3. There were NO expansion gaps as is required by all flooring manufacturers for laminate flooring installations. In other words, everything that could have been done incorrectly was exactly that; an extremely faulty and poor installation. I will update you on the livingroom replacement when it is completed next week. I expect to find the same outcome there. The installation Converse provided was terrible and caused all the damage we incurred. As you refused to take any responsibility or even to come look at the problems, there has no way I was going to allow your company to do any further work in our house. This is a shame because your work installing our carpet upstairs and HD linoleum in our laundry room was excellent. Converse should not be selling and installing vinyl plank flooring as that is not something you do successfully. I've informed the Oregon Construction Contractors Board (OCCB) which unfortunately will not follow up as your installation was over 1 year ago, which is their time limit. They did inform me that I have 6 years to take legal if I choose to do so. We were trying to avoid any type of litigation but your actions have made us rethink that position.

I had a home insurance claim affect my children's upstairs bathroom that leaked through my walls…read moreinto my downstairs dining room. I knew Ryan and Travis Converse for many years through work (as a Realtor) and they had down many jobs beyond flooring, such as bathroom and kitchen remodels. Ryan had just done several jobs for multiple Clients in a variety of aspects so I called him about my damaged floors, walls, and full bathroom. He worked with the insurance, hired plumbers, drywallers, obviously did the flooring and tile work, and then billed and handled EVERY DETAIL that was well beyond the scope of what I actually thought he and his company did. Because of Ryan Converse, my children got a brand new, full bathroom, I got all new Brazilian cherry hardwood flooring in my entire downstairs, new plumbing, and a whole new wall (insulation, paint, etc). I cannot really tell you how pleased I am with the job him and his vendors and employees all did, but I am thoroughly impressed that he saved me as much money as he did and how efficient and timely he performed. I ended up having them replace the carpeting in the rest of my downstairs a few months later, and I am again, very impressed. I will continue to refer Converse Flooring to all my Clients, friends, and family... oh wait, he just did 4 jobs for my brother and 3 Clients!