We had New View on speed dial for a few years when our Airbnb unit had carpet. They were always…read moreprompt and made the space look and smell amazing after. Highly recommend this business and the value you get.

Jeff with new view Carpet cleaning our service provider and he was amazing. He did a job and…read more drive. There were a couple spots that may or may not come out and I asked him to come back and he graciously did and it looks absolutely superb. I highly recommend new view Carpet cleaning for your needs.!!!

I made the huge mistake of having another carpet cleaning company shampoo my carpets. After a very…read moremediocre job (and $440 down the drain!), we noticed our carpets smelled like cat urine! Yes, Cat Urine! And we've never had a cat in our house. Ever! I thought our carpets were ruined. I called up Lance, explained the whole saga to him, and not only was he able to come out that same day BUT he treated my carpet with some super duper molecular magic solution and the odor is 100% gone. I'm amazed, impressed and ever so grateful. I have learned a lesson - when you want your carpets done RIGHT, you want them cleaned thoroughly, then you call K&L Chem Dry! Thank you Lance!

Lance who is the L, of K& L was efficient and effective in cleaning my carpets. I highly recommend…read moreK & L Chem-Dry for all your floor cleaning needs.

They do a great job! And have been able to schedule us on short notice when we've had an emergency.read more

We have tried the rest, So glad that we found the best with Major carpet cleaning service!!! Larry…read moreis hands down the hardest working carpet cleaner that I have ever seen. They are punctual, competitive and will get stains out that nobody else can. Larry and Shirley squeezed us in when they were booked solid and did it with a smile :) They don't have gimmicks or quote you a low price just to get in the door only to up sell on other services. Do yourself and your carpet a favor and hire This fine hardworking local business the next time your carpets need some TLC.

Robert and TNT are THE BEST! This family owned company…read moreservices many property management companies but always has time for the smaller jobs -- for instance, my house! My carpets are only in two small bedrooms and a larger master suite, as well as some steps leading from my garage to the inside of the house. Nonetheless, Robert is happy to oblige. He also really listens when I point out problem areas and does his best--and usually succeeds--when it comes to getting these areas clean. My carpet is 25 years old and still looks great when he is done. I also appreciate that Robert calls the day before the appointment to confirm/remind the client of the upcoming appointment. Highly recommended!

Just purchased a home in Grants Pass, and wanted to start out with fresh carpet. The service was…read moregreat, on time, reasonably priced, and super professional. Now that we're here, won't use anyone else. Highly recommend! Thank you!

Excellent service! Quick response, affordable fair pricing, timely service, friendly and…read morethoughtful. Got out an old ink stain the previous carpet cleaner couldn't. Carpets feel great under my bare feet, dried quickly and well. Walking in the house smelled great! I would definitely use him again!

Speedy, professional and reasonable pricing. I really feel like I was a priority customer - I…read morehave used Spectrum twice once for upholstered chairs and once for a house with tons of carpet I really didn't realize there were so many stains until Nate walked me through it all. He educated me and really helped me out of a bind. I have no reservations recommending Spectrum.

We hired this upholstery cleaner for a service in our home, and unfortunately the cleaning process…read morecaused damage to both our flooring and our couch. The damage was significant enough that the couch ultimately had to be replaced, as well as our six-month-old flooring. After the damage occurred, we were told that an insurance claim had been filed. After waiting for follow-up, we discovered that no claim had actually been submitted, and I had to contact the company's insurance carrier myself and initiate the claim to move the process forward. While the insurance claim was eventually paid, resolving this situation required a substantial amount of time and effort on our part, including obtaining professional bids and coordinating repairs and replacement. The experience was disruptive and could have been avoided with proper precautions and transparent communication. Due to the damage caused and the lack of transparent communication, I would NOT recommend using this upholstery cleaner. What started as a $300 couch cleaning resulted in a $8,000 nightmare

From the owner: Clean. Happy. Healthy…read more Thank you for considering Kleen-Masters Inc. We offer service to the residents of Grants Pass, OR. Our goal is to meet your service needs with the highest quality service. Please call us today for more information.

This company saved our home from the first company that came in and left it destroyed badly. All…read morethe employees were extremely kind and helpful and if I had any issues come up or didn't get seen, they were quick to come get it taken care of. Very professional and trustworthy unlike other options in this area.

Information given overpowered the phone didn't get to the 2 people who showed up...unprepared…read more Taking pictures before asking permission. Then, despite them knowing that I'm disabled with very limited income, pretty much expected I'd shovel them $30,000. Yikes what a absolute shitshow. No way, no how I'd hire these jackals. Hard pass!!

Rusty of ProKleen promised to finish the job in one month of remediating my kitchen from a slow…read moreleak which got under the wood floor. He failed to keep this agreement by not even being finished by 2 months. He tried convincing me that his men could"accidentally " break my 20 yr old countertop so that they could install another one to my liking. To which I replied...... "O hell no!" He, also, tried getting me to agree to removing all of the wooden flooring throughout my home instead of just a few square feet in my kitchen. "Ah, no to that, too!." So I paid him for the work done, thus far, and then fired the company. I hired an honest contractor who finished the job. And for a lot less money. The last infraction that I just found out today is that Rusty is requesting money from my insurance company for work that he did not do. And this is why the insurance company hasn't paid me after I submitted the invoice for the work, legitimately, done and paid for by me. What nerve!!! NEVER ALLOW PROKLEEN TO CROSS YOUR MIND MUCH LESS YOUR THRESHOLD when you have a water damage problem.

It's never pleasant having to write a review like this, but my conscience tells me to warn people…read more Here is the warning. In May of 2021, the septic system backup and flooded the bathroom and a nearby bedroom of a house that we were renting out. The repair area is about 300 square feet between two rooms. We hired Prokleen. They said insurance would cover the entire project and it would be likely be done within a month. It's been almost five months now and the project is still not finished. The details: initial clean up of hazardous material took about a month due to asbestos in the drywall. After the clean up, they started the rebuild. Steve, my contact, told me he would walk me through the process of choosing flooring to make sure that I did not exceed insurance coverage. I found flooring that I liked. The flooring company manager warned that it would take several weeks to arrive due to the pandemic. He urged me to have Prokleen place the order immediately. By phone and text, I informed Steve of the selected flooring and the warning. Steve said he would calculate costs and call me back. If we agreed, he would place the order immediately. I heard nothing from Steve over the next week, but the flooring company called to warn me that Prokleen had not contacted them. They were worried for our tenants. I called Steve to inquire. Steve, said they had not yet placed the order because they needed to calculate the cost of the flooring to ensure it's within my price range. Unless Prokleen uses an abacus to run calculations, the explanation fails. It's only 300 square feet! Steve promised to take care of it. I was in ill-health at the time and neck deep in work and due to exhaustion, failed to follow up with Prokleen, trusting that they would take care of it. Big mistake. Nothing from Prokleen for a month, so I called. Apparently, they had sent me an estimate by email a month prior. Why would they email without calling or texting as they had always done in the past? So much for Steve's promise to walk me through the entire process. The flooring price was $1,000 over budget. Selecting different flooring would delay the process even longer--my poor tenants! I emailed and called Steve to complain. I agreed to the flooring because there was no time to lose in the install. My tenants were living in the living room. I told Steve I wanted to talk with him about the pricing before I paid, because it seems unfair to me. Steve promised to send someone out to talk with me. No one ever came. The build-out began. About a month later, Prokleen accounts receivables called to collect $1850. The extra $850 was due to late payment. I said the fee was not fair because no one had come out to speak with me as Steve had promised. The clerk canceled the extra fees and said he would have someone call me to explain things. Never happened. A week later, I left another message asking for an explanation. Never got a call. I called again. No reply. Prokleen then hired a subcontractor. They got halfway through the build-out, then suddenly stopped without explanation. I emailed Prokleen. They said they had underestimated tand would have to order more flooring. They had under-calculated the material needed. How can you miscalculate 300 square feet? I was told that the extra material needed to complete the job would cost me an extra $850, exactly equivalent to late payment fee. I got a bill for $1,852.96 -- still no one has called to have that billing conversation. Several weeks later, I get a text saying that the material had not arrived because the flooring company had marked the order for pick-up. ProKleen refused to pick it up. I'm dumbfounded at this point. I texted them a week later--flooring had not arrived. They assured me that it would arrive in a day or two and that they would be out first thing the next week to complete the installation. The next week came and is nearly gone. It's Thursday now. No one has come. No text. No call. No email. Now here are the final three points I want to make. First, how on earth could they promise me that I was not going to be charged extra, if they can't even do the material math for 300 square foot installation? The fact that they got that estimate wrong tells me that any mistake that they make on their end, they expect ME to pay for. Second, why did they hire a subcontractor to complete the work? That surely raised their costs. Seems I'm having to pay that extra cost maybe...under the guise of miscalculation. Finally, the tenants moved out three months ago because they were tired of living in the living room and having no sink in the bathroom. We can't use the space until the build-out is complete. We are now nearly five months into the process now... So Yelpers, do you think I should pay anything extra? Would you? If you want a never ending headache and wallet-leak, I couldn't recommend a better company for the job! P.S. I'll update this review if anything of note changes. Otherwise...

New to the area. Handled a pre-move in job. Adjusted schedule to handle close of escrow. David is…read morenice, polite and welling to do whatever it takes to provide great service. Thank you!

From the owner: At Everclear Professional Cleaning we take pride in setting the standard for cleaning services. We…read morebelieve cleanliness to be a key ingredient in the foundation of every success. We use only top of the line, user & environmentally friendly products, and always have your best interest in mind. From the dirt and dust you can see, down to the germs you can't, you can rest assured we have you covered!