Dr. Lippe and the Orlin & Cohen group just lost a new patient in me before I even went in for my first appointment!!!! I have been feeling horrible pain in my shoulder since Christmas Day. I visited an Urgent Care location and was told I needed to see an orthopedist. After calling all around the world, the earliest appointment I could get was Monday Dec 31 at 2pm in Massapequa with Dr. Lippe. Well today I get a phone call telling me I have to come in early because the doctor feels like going home early that day. Umm... hello??? I WORK and don't get to leave early whenever I feel like it like Dr. Lippe does, it's the last business day of the year and I have to be there. The receptionist who called me was rude, unsympathetic and had no explanation as to why my appointment did not matter and they could just cancel it just because they felt like it. Unbelievable. I'm going to end up going to the emergency room with this horrible pain in my shoulder because Dr. Lippe felt like going home early on New Year's Eve (even though my appointment was already SHCEDULED and CONFIRMED for 2pm.... I got an automated call confirming the appointment just last night) and it's impossible to get an appointment anywhere as a new patient in a timely manner. Thanks Dr. Lippe and Orlin & Cohen. Horrible treatment of potential new patients.... isn't this how you make your money? read more