I just visited Luster for the second time and had the pleasure of having Maria do my hair. I have…read morebeen so happy with the results both times having zero complaints..literally going above my expectations. She listens to my requests, offered suggestions. Her friendly, fun personality makes me feel comfortable during my visit. The salon also gives a welcoming vibe with friendly stylists. To anyone looking for fabulous hair and fantastic service I recommend Maria at Luster color studio.

Customer service? Not a thing apparently. I've attempted to…read morecall this place on 3 separate occasions and not one answer. I then decided to just book an appointment through their system here on Yelp. Booked my appointment with Jolene, appointment got confirmed. Until days later I see I receive an email saying my appointment got canceled! I didn't receive a call or even a text as to why my appointment got cancelled or even if I'd like to reschedule! It's not like I check my emails as often as I'd check a text message. So what if I didn't see the cancellation in time? Clearly they don't care about gaining new clientele for whatever reason. Happily made my appointment, AT EASE, at another establishment.

There is obviously an ongoing theme with this salon and that is "No one will return your call or…read moretexts"! Extremely unprofessional! These hair stylists at this salon have "Plenty" of clients already and not looking for new ones... it's just sad how they choose to deal with potential new clients! Just ignore them, they'll go away on their own... yeah, a very professional way to deal with people! Just read the negative reviews... that will pretty much tell you what's happening at this salon! I guess I'll have to look for a place that actually wants my business!

Nadia is a miracle worker! I was a crying mess before I saw Nadia. My hair was very long, damaged…read moreand falling out. Nadia cut 8in off and we laughed the entire time. I LOVE MY CUT! I love Trim Salon! The inside is so clean, stylish and relaxing. Being new to the area I was nervous to try out a new salon! I am happy to report I have a new salon and stylist! Thank you so much Nadia!

Filomena, didn't they teach you in kindergarten that lying is wrong? I want to clarify a few…read morethings. I never insulted you in Spanish -- that you don't understand my beautiful Chilean Spanish is one thing, but claiming I insulted you is another. On September 10, just four days after my haircut, I went back to your salon because I didn't like how it looked. You were completely freaking out, asking your receptionist who I was and why I was there instead of simply asking me. Only after I introduced myself ("Filomena, it's Carla from Chile") did your attitude change. Because my English is limited and your Spanish isn't good either, I made sure to write down and translate exactly what I wanted to say so I could explain it politely: "Hi Mena, I called you but you didn't answer. Since I left work early, I came because I had the time. It's not a big deal, I just don't like my haircut because it's flat and I want layers." At first, even though you only wanted to give me a lesson on how to style my hair, I said yes, I wanted your help. But when you started giving opinions about my face shape and telling me you had already done "many" layers, as if to say I didn't need more, that's when I decided to tell you no -- because it's not up to you to decide whether I like my own hair or not. I paid you over $500. And honestly, if after 30+ years in this business you still haven't figured out how to treat your clients with respect, maybe you should ask for a refund on that "experience" -- because clearly three decades haven't been enough for you to learn. Finally, I would like to know if your salon has cameras with microphones to corroborate that everything I'm saying is true. Carla

Thank goodness for Mena and company!!! My 17-year-old daughter went for highlights and her hair…read morecompletely got fried. It was actually falling out in places. Mena fixed her up like you cannot believe it looks beautiful again and the texture and feeling has come back. Mena is truly is an artist I am so thankful she was able to fix my daughter's hair and make her beautiful. Mena is the best stylist in this entire state!

Dani did an amazing job on my hair! A week later and I'm still absolutely loving it it looks so…read morecute both straightened and curly. I got a shaggy mullet, which I was really excited about but had been ghosted by another salon when I mentioned the style. Dani totally got the vision and gave me exactly what I wanted. She was incredibly thoughtful throughout the appointment, stopping to have me run my hands through my hair and checking in with me before tweaking anything so I always felt comfortable and involved in the process. She's super friendly & easy to talk to! The whole experience was wonderful, and her prices were more than reasonable. I'll definitely be back, thanks so much Dani

I could almost NEVER contact my stylist, or just never get a reply back at all…read more I usually wait 2 or 3 days before I get lighter on my roots because if not I get very bad blisters, excuse this part puss, and she won't listen and makes sure to wash my hair. She sprays water in my ear and my face and never gave me a towel to clean myself up. Getting your hair washed is supposed to be the best part... Getting your head scrubbed viciously with waterlogged ears is not fun. I like having a sharp point on my bangs going down between my eyes and then a circular bang going around my brows and she never could do it no matter how many times I explained. There were a couple times I sat in my car and cried after my appointment because I didn't like it but there was no way to save it because certain parts were too short. It's probably just this specific person and not the entire salon, but this is a bad look.

Very fast service, didn't have to go In for a quote. Sent pictures and was able to get an…read moreappointment fairly quickly. Had a great experience and even got coffee and a doughnut.

Amazing hair cut I received. A nice gentleman did my hair he took his time and reshaped my hair and…read morecut off all the dead ends! He's officially my new hair cutter. I'm looking to get root touch up soon and I have a sensitive scalp I will go to him to do some strand tests and see what may work. I'm fully confident we will figure something out. II highly recommend this place.

Edvin is absolutely incredible! If I were to recommend anyone it would be him! He is fast, educated…read moreand explains every step he does. I got a layered haircut and I'm still inlove with it. He makes sure every single person in his chair is welcomed and given what they want. Absolutely will be back and would 10/10 recommend him and his skills!

Edvin is an Amazing hairdresser . He has mastered this art. He made my hair look beautiful. I was…read moreable to easily style my hair afterwards. I love my haircut. I recommend Edvin with the highest regards he is phenomenal. Thanks Edvin:)

My mother came in for crochet braids a few weeks ago last minute appointment jazzy is very…read moreattentive to her customers it's a comfortable environment she cares about your hair retention hair growth she is a phenomenal stylist you can trust your hair in her hands my mother got beautiful crochet braids in a timely manner she didn't waste any time this woman is very professional and we both will be back very soon thank you so much jazzy Top Notch quality Good vibrations and that's what we need thank you

Let me just say - Jazzy J's is that salon in Modesto! From the moment we walked in, we felt…read morewelcomed. They handed us waters right away, the music was on point, and the whole place just had this good energy flowing through it. Jaz herself is amazing. She took the time to walk my daughter through the whole process of getting her braids done, explained everything clearly, and made her feel totally at ease. You can tell she genuinely cares and puts love into her work. The final result? Flawless. My daughter was all smiles and couldn't stop looking at her hair in the mirror! What I really appreciated was how professional yet down-to-earth everyone was. Super courteous, super cool, and just overall great vibes. And the seating was super comfy -- I was able to knock out a bunch of work while I waited, which is a rare win for a salon visit. The price? Totally fair for the level of service, attention to detail, and quality you're getting. Worth every penny -- no sticker shock, no surprises. Just solid value. We'll 100% be back. Jazzy J's is officially our go-to spot for salon visits now. Highly recommend if you're looking for good people, good work, and a good experience from start to finish.

10 out of 10 she was the best!! First time with her and she told me all that I been waiting to hear…read moreon what would be great on my hair. She got it on the point before I told her exactly what I want just buy a little of what I was talking about she knew. Hands down she was awesome!!

Thank you so much Katie for saving my hair and pretty much having a restart! You're truly talented…read moreand look forward to making an appointment in the future. I'm so picky with people touching my hair and she knew what she was doing. Thank you for making me feel comfortable and understanding what I wanted and want moving forward

Called and was able to get a same day appt. I just needed a wash and cut. Im not very picky as hair…read moregrows back so whoever was available as most hair stylist all have, i assume, a baseline set of skills. So anyways, i believe my stylist Osvaldo was on the newer side, which is gooD in a way cause he didnt rush and took his time to cut and blow dry my hair and i loved the way it turned out.

The food was good but it took 30 mins for nachos delicious but took forever I needed to see a movie…read moreat 6:30 and I got to commonwealth at 5:45 and i was almost late because it took that long but still delicious

Excellent service. Great selection for what I was looking for. Instead of buying one hairpiece I…read morebought two?

Khamta is awesome she fixed me up with a wig that looked like my hair before chemo…read moreShe is awesome took her time and made me feel so much better THANK YOU SO MUCH