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    LintWise

    5.0 (1 review)
    Open 9:00 am - 5:00 AM (Next day)

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    Air duct cleaning

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    5 months ago

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    AirGanic

    AirGanic

    (236 reviews)

    I booked AirGanic's services for duct cleaning, furnace cleaning, AC cleaning, and dryer vent…read morecleaning. They came on 3/6 in the provided time window, and did a good job of cleaning from what I can tell. On their website, they mention they provide a before and after report of the duct cleaning, though the only report I've received so far is the indoor air quality one. It would be nice to see the before and after, but that's not my biggest concern with their service. Unfortunately after they completed the service and left, I noticed floor new vibrations on the floor that is right below the furnace (which weren't there before the service). At the time since this was still during the day, I figured it might be from some construction work outside and ignored it. The vibrations continued into the night at which point I was getting concerned. I call them on Monday 3/9 and the earliest they can send someone to check it out is Friday 3/16 -- not ideal, but appreciated nonetheless. It's the same tech who did notice the vibrations on the furnace with the blower compartment open and fan running. Unfortunately he doesn't have an idea on what could be causing the vibrations from a cleaning. I suspect the vibrations to be from the blower going out of balance (perhaps from something settling on the blower during the duct cleaning). He goes to call his boss and returns saying the boss isn't also sure of what could be causing the vibrations, that the blower could be cleaned but AirGanic doesn't do it and that the boss would reach out to me with details of a company that cleans furnace blower. It's been three full business days and I've yet to recieve a call from the boss. I removed, cleaned, and put back the furance blower myself in the mean time which did resolve the vibrations -- it looked like there was stuck on paper on the blower fins. No idea where that came from. I'm not particularly happy with how my situation was handled -- if I am told someone will reach out to me, I expect to be reached out in a reasonable time. If I'm hiring a professional for a service and something unexpected happens, I expect help from the professional -- that's why you hire a professional. I was left without help and had to guess and fix the problem myself. Everyone makes mistakes, that's not what I have a problem with, I'm only interested in how well the mistake is remedied. I imagine this was something that doesn't happen frequently. In all probability, you'll hire AirGanic for cleaning, everything will go great -- I certainly don't contest that the cleaning itself was poor or unsatisfactory -- but if something unexpected happens, you might not get the help you are expecting.

    I'm always reluctant to write negative reviews and for the most part have not. Unfortunately, I've…read morehad to today. We called AirGanics this morning because of no heat coming from our furnace, which we had installed when we moved in our house June 2021. We tried most of the morning, both email and phone to contact them. We couldn't wait any longer and reached out to another company to fix our furnace. We did a call back but was told they do not service "non AirGanics" installed equipment. I explained we did have AirGanics install our our whole unit when we moved in, but was told they had no record of us installing, just a consultation. So I forwarded the invoice we had paid to have the unit installed. I received an email back simply stating, "Checking our records now for that invoice. I did find that. Thank you So now I don't even know if the warranty on our less than 5 year old furnace will be serviced in the future, or will we need to go to another company. Just passing along our experience.

    Envirosmart Solution - Washington homeowners may be eligible for a $14,000 grant towards a new HVAC system. Do you qualify?

    Envirosmart Solution

    (252 reviews)

    We had insulation in the Attic replaced with new insulation in the crawl space our air ducts…read morecleaned. Aaron came and gave us an estimate after a throw check of our attic and crawl space. Aaron's attention to detail and explaining the whole process was incredible. The crew led by Luis was very professional and kept me aware of each step in the process. Eli in the front office was very helpful when we had to change a date. He was also very helpful and arranged payment through our bank. I will definitely use Environmental Solution again

    Update: I was billed twice, so you'll want to double check your statement. I paid by check--to…read moreavoid the unexpected fees using my debit card. In related news, I later found out that asking adding a surcharge for debit transactions is actually illegal per U.S. Federal law. Good to know. (https://usa.visa.com/dam/VCOM/download/merchants/surcharging-faq-by-merchants.pdf) You might bring this up when they attempt to do charge you for a debit card, which my agent did. They can charge up to 3% for credit cards. Nevertheless, the good folks are the office were very nice about reversing the double-charge. I am waiting to see when it comes through. Pro's - Basic work seemed to be done well and at a price that was competitive with others I contacted at least for the basic service. - Communication was prompt. - After some re-scheduling on their part, the team did the work swiftly and efficiently. - Most of the terms were clear in advance, using Yelp Projects. Con's - This is a fairly shiesty corner of the home maintenance world. Many providers seem to give you a low-ball estimate to get in the door and then upsell significantly. - Envirosmart is not an exception. - The initial quote was $200. This included scoping the ducts and doing the negative pressure clean-out. - Onsite, they then upsold me to $670 for a more thorough brushing of the vents, sanitation, and some other ancillary services. - They were only modestly well-organized. They called the day-of to reschedule because of a conflict with internal training. They also confirmed a different time than I had originally scheduled. It was the difference of a 9 to 11am original window and a 2:30-3pm arrival. - The Yelp Project communication could have been clearer. They did not specify whether they were calling to quote me or coming to do the service! Amid all this and with some clarification and flexibility on our part, we worked it out. I would have appreciated either a discount or additional service for the delay. None was proffered. I did not go ahead with the upsell as I had already gotten quotes for less from other providers with somewhat more transparent pricing. I think the work they did appeared fine. See attached pics. Your guess is as good as mine which are before and which are after! They did not specify when they sent them to me and email took off the timestamp. I'm hoping the cleaner ones. I probably will try another service when I do this again and with a higher rated provider. All in all, though, I had low expectations and those low expectations were met.

    LintWise - airductcleaning - Updated May 2026

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